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Sheraton Grand Mirage Resort, Gold Coast

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Traveller (932)
Room & Suite (576)
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Overview
  • Excellent58%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“oyster bar”(53 reviews)
“seafood buffet”(99 reviews)
“swim up bar”(60 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Sheraton Grand Mirage Resort, Gold Coast
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Offers from Sheraton Grand Mirage Resort, Gold Coast
Announcement: Get the best rate
Hotel deals
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Rooms
29 Jul.30 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,730)
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1,679 results
Traveller rating
924
515
148
50
42
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924
515
148
50
42
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All reviewsoyster barseafood buffetswim up barspa studioacross the roaddirect beach accesspool areagold coastlagoon roomsurfers paradisemarina mirage shopping centremini barsea worldrelaxing stayan upgradehigh teapalazzo versace
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1 - 5 of 1,679 reviews
Reviewed 4 days ago via mobile

Just want to write that this hotel had to be one of the worst five star hotels we have ever stayed at. Firstly the room that we booked was terrible!! The rooms looks NOTHING like the website and saying it is recently refurbished is way...More

1  Thank DEF7477
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 4 days ago

Dear DEF7477 Thank you for your review posted yesterday. We apologise sincerely for your extreme dissatisfaction with your February visit. The stay you have outlined is the complete opposite of what we aim to deliver to each and every one of our guests which is...More

Hotel's Favourite
Reviewed 4 weeks ago via mobile

Good location on the Gold Coast, near Marina Mirage and Seaworld. Close to Surfers Paradise Lovely reception foyer, water features, gardens and pool Professional, polite and helpful staff Rooms are of a high standard and very clean Daily serviced Breakfast buffet was very good Some...More

Thank 666daleb
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 3 weeks ago

666daleb, thank you for reviewing your recent business stay, and for including that stunning dawn shot across the lagoons....so beautiful! We appreciate your support in choosing Sheraton Grand Mirage for your trip down to the Coast, and the time you have taken to share your...More

Reviewed 1 week ago

The hotel is quite spectacular was views out to the ocean. The room was nice. I liked how you could walk from the hotel to the beach very easily. The food and drink was quite expensive. Conveniently located near sea-world and the local marina.More

3  Thank Pclump
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded yesterday

Dear Pclump Thank you for choosing our resort for your Family Weekend, and for taking the time to review your Mirage experience. We appreciate your review and your support, and are pleased you enjoyed most aspects of your stay. Looking forward to welcoming you all...More

Reviewed 1 week ago via mobile

That was the decision when booking his hotel, skyscrapers or a resort. Having stayed on the Gold Coast before, the skyscraper hotel of which there are many options is appealing when you can situate in the heart of places like Broadbeach, yet in my experience,...More

Thank nomad07
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded yesterday

Hi nomad07 We all enjoyed and appreciated your review, and are so pleased you decided to stay resort style by the beach for this visit up from Melbourne. When our resort opened it was the first 5 star hotel on the Gold Coast with direct...More

Reviewed 1 week ago via mobile

We were here as part of a large girls weekend. Rooms are large clean and bed is comfortable. Our doors opened onto a water feature I was able to put my yoga mat out there but it was abit dirty. Breakfast was good but staff...More

Thank ron0266
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 176 - USD 551 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 176 - USD 551 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (932)
Room & Suite (576)
Pool & Beach (183)
Dining (144)
Business Centre & Event Rooms (23)
Family and Play Areas (7)
Amenities (3)
Questions & Answers
Ask a question
BHoody
24 March 2018|
AnswerShow all 4 answers
Response from mariatsolakis53 | Reviewed this property |
Hi When u book ask for a room that u can have 2 double beds . We have stayed at XMAS when the kids where young and yes it is beautiful Enjoy it
1
Vote
BHoody
24 March 2018|
AnswerShow all 6 answers
Response from Ornella M | Reviewed this property |
Not sure about this sorry contact hotel directly I'd say...
0
Votes
Sublimerose
30 December 2017|
AnswerShow all 6 answers
Response from MarkSexton | Property representative |
Hi Sublimerose Thank you for your enquiry re the full buffet breakfast cost for your daughter. Children's buffet prices - applicable to our young guests 4 to 12 years inclusive - are 50% of the adult cost which would mean... More
1
Vote
Room Tips
"We did not sleep there as we are locals, but it is a good place to go to eat"
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"rooms looking over the pool area"
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"Ground floor rooms have pools outside rooms."
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"ask at reception"
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