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Sheraton Grand Mirage Resort, Gold Coast

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Traveller (1041)
Room & Suite (432)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct.
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Property amenities
Pool
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Tennis Court
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Hotel links
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Hotel deals
1,872Reviews
1,553Photos
43Q+A
100Room tips
Traveller rating
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Popular mentions
We stayed here on a tour of Australia. This was our 4th hotel in Australia and the only that didn't care about the guests. The walk to the room was .40 miles! from lobby and back. The reason we know this is because not once but two times we were checked out of our room. The
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We arrived early and the lovely Zack on front desk gave us access to the pool whle the room was getting ready. We enjoyed great poolside service by Fiona and her team and my son loved her so much he fell asleep in her arms. That never happens. Soon we were told the room was
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The hotel is not supposed to have 5 star. The staffs are so rude and irresponsible and service is very poor. The reception girl Sherry and other waitress just discriminated us, no words. Even we paid 1100 ausd for 4 nights, no breakfast was included. I really regret that i
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This is a great place to stay on the Gold Coast. Great beach. Would recommend adding lounge chairs. So nice to be able to go between the pool and the beach. Great service and good swim up bar at the pool. The rooms are large and comfortable. It would be perfect with a
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Review collected in partnership with this hotel
We have never stayed in this area before, but due to a great deal we said why not. From the time we checked in all the Staff were polite, friendly & extremely helpful, so we were suitably impressed. The room was a bit of a hike to reception, but once we found a short cut it was
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Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast
Responded 3 days ago
Dear spe18z Thanks so much for choosing to stay at Sheraton Grand Mirage during your visit over from the west. It was great to have you both with us for the first time, and we appreciate your 5 out of 5 review. Apologies though for the issues you encountered with your accommodation package on checkout. We're very sorry for this hiccup at the very end of your stay. It's good to know you would return, and we hope to see you back here at Mirage next time you are visiting the Gold Coast. warmly Mark
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Photo provided by managementSheraton Grand Mirage Resort, Gold Coast
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Photo provided by managementSheraton Grand Mirage Resort, Gold Coast
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Hi Which rooms have Balconies? If any do!
Hi trixi28..thank you for your question. Our hotel rooms and suites do not have balconies, though ground level accommodation does feature a patio. Our villas all have balconies, and some have a rooftop terrace as well (2 Bedroom Villas with Rooftop). We hope to see you here at Sheraton Grand Mirage sometime soon! warmly Mark Sexton (General Manager)
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Hi Which rooms have Balconies? If any do!
My room is on the ground floor and it has two launch chairs outside the sliding door of my room with some kind of boundaries to preserve the privacy. That’s nice because you can sit outside.
1 vote
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We stayed there about 2 months ago and certainly not renovated. Rooms had had minor touch ups eg mixer taps so not way out of date but still have big old spa baths in rooms and bed in our room had big body impression in it. Depends on your level of expectation. Pleasannt but not exceptional.
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We took Deluxe room with ample sea view. I didn't find anything zaded or worn out. All amenities were in shape and we thoroughly enjoyed
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1234569
"Ceiling leaked. Thought for a 5 star the towels would be nicer, thicker, fluffy. Pool towels same as room towels! "
"Air-conditioning to second bedroom in villa 2 was inadequate. Needs a separate split system. "
"An automatic coffee machine in the room would be very nice"
"Ocean front, lagoon view or lagoon room you can't go wrong."
"Pool view don't not get street view as its noisy."
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PRICE RANGE
USD 179 - USD 590 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton mirage hotel main beachsheraton mirage resort and spasheraton main beachmain beach sheraton
LOCATION
AustraliaQueenslandGold CoastMain Beach
NUMBER OF ROOMS
293
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