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Sheraton Grand Mirage Resort, Gold Coast

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Traveller (968)
Room & Suite (876)
Pool & Beach (208)
Overview
  • Excellent58%
  • Very good30%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
“swim up bar”(60 reviews)
“oyster bar”(51 reviews)
“across the road”(172 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,743)
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1,692 results
Traveller rating
932
518
149
51
42
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LanguageEnglish
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932
518
149
51
42
Show reviews that mention
All reviewsswim up baroyster baracross the roadspa studioterrace restaurantseafood buffetwater featuresdirect beach accessgold coastsurfers paradiseoysterspool arealagoon roomshopping centreocean viewrelaxing stayan upgrade
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1 - 5 of 1,692 reviews
Reviewed 1 week ago via mobile

My beautiful wife and I have enjoyed this establishment a few times. Put simply you cannot beat the location. With spacious living rooms, great pool and the beach at your doorstep, not to mention delicious food offerings.. what are you waiting for. No dissapointments here.More

1  Thank robmaizels
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 3 days ago

robmaizels...thank you for returning, and for posting such a great review. It is wonderful to know you continue to really enjoy our beautiful resort, and we look forward to welcoming you and your wife back for another visit sometime soon. Many thanks for your support...More

Reviewed 1 week ago

Although I was disappointed in how crowded the resort was (I figured going to Brisbane in the middle of the winter would result in smaller crowds), I found the service, the property, and the facilities to be excellent. I was greeted at check-in by Fiona,...More

Thank Duggle1
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 3 days ago

Hi Duggle1 We were delighted to have you and your family with us for your very special occasion, and it was our absolute pleasure to look after you all to ensure this stay was wonderful. Thank you for your positive review on your experience, with...More

Reviewed 1 week ago via mobile

The staff are what really makes this place 5 star. Thank you to Chef Valentina and her team for making the best breakfasts personalised (they remembered my children’s order) and to the lovely pool bar staff that made the best cocktails! Nothing was too much...More

Thank tmckellar2018
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 3 days ago

Hi Tahnee and Dave We all loved your fantastic review (your first!), especially Valentina and the Breakfast team, and the Pool Bar crew! Thank you for your loyalty, your recommendation, and for sharing your experience and insights into our resort in such a special way....More

Reviewed 1 week ago

The hotel looks great when you walk in. It is quiet, but the trade-off is a 10 to 15 minute stroll to restaurants outside the hotel. Being right on the beach is perfect, with the choice between the sand or the beach track for a...More

Thank Dawn K
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 1 week ago

Dear Dawn K We appreciate your detailed review of your recent resort experience, and apologise sincerely for the service lapses and inconsistencies, and lack of follow up, you encountered, and for that interaction with our team member as you were departing the resort. Any one...More

Reviewed 1 week ago via mobile

Had a great time at the Sheraton Mirage for a conference. The rooms were spacious and renovated and very clean. The staff couldn’t do enough to help and the pools were beautiful. It’s a little weird that you can’t swim in them all but the...More

Thank Beachnova
Response from MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold CoastResponded 1 week ago

Dear Beachnova Thank you for reviewing your recent conference stay, and for including photos (the pic of the meandering waterways is an aspect not usually seen, and we especially liked that one!). It was good to know you enjoyed your time here, and we love...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 175 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 175 - USD 515 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (968)
Room & Suite (876)
Pool & Beach (208)
Dining (194)
Business Centre & Event Rooms (33)
Family and Play Areas (7)
Amenities (3)
Questions & Answers
Ask a question
BHoody
24 March 2018|
AnswerShow all 4 answers
Response from mariatsolakis53 | Reviewed this property |
Hi When u book ask for a room that u can have 2 double beds . We have stayed at XMAS when the kids where young and yes it is beautiful Enjoy it
1
Vote
BHoody
24 March 2018|
AnswerShow all 6 answers
Response from Ornella M | Reviewed this property |
Not sure about this sorry contact hotel directly I'd say...
0
Votes
Sublimerose
30 December 2017|
AnswerShow all 6 answers
Response from MarkSexton | Property representative |
Hi Sublimerose Thank you for your enquiry re the full buffet breakfast cost for your daughter. Children's buffet prices - applicable to our young guests 4 to 12 years inclusive - are 50% of the adult cost which would mean... More
1
Vote
Room Tips
"Rooms facing the pool offer the best views, but can be noisy at times. Pool closes by 7pm, so these seem to..."
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"We did not sleep there as we are locals, but it is a good place to go to eat"
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"rooms looking over the pool area"
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"Ground floor rooms have pools outside rooms."
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