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Palazzo Versace

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1,696 Reviews from our TripAdvisor Community

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Showing 1,643: English reviews
Brisbane, Australia
Reviewed 23 April 2015

I have stayed at Versaces on three occasions and really enjoyed these breaks. I decided to take a friend who was visiting from the UK there for afternoon tea, and it was a total letdown. Afternoon tea was served in an extension of reception, and it was over run by rowdy children. The young woman who was serving was not...

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4Thank bel4670
Sydney, Australia
Reviewed 23 April 2015 via mobile

I booked this hotel for our mini honeymoon in advance and ensured to explain this was our honeymoon and we were there for two nights only straight after our wedding and a flight from out of town. When we arrived we found out we did not get any special treatment - no congratulations, not even a flower on our bed...not...

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Thank BlondeBunny
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear BlondeBunny, We thank you for providing us with such extensive feedback regarding your recent stay. We pride ourselves on delivering exceptional service at Palazzo Versace and I am extremely disappointed to read on this occasion we did not live up to your expectations. I am very sorry that you felt that our team did not go out of their...

Melbourne, Australia
Reviewed 21 April 2015 via mobile

We had a weekend family stay in the 2 bedroom condominium with our own private plunge pool, and the stay was perfect. Beautiful venue, very helpful staff and the most comfy beds! We also booked a poolside Cabana package for the day which I highly recommend. Thanks, will see you again soon!

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Thank MiloandRambo
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear MiloandRambo, Thank you for choosing to stay at Palazzo Versace. It was such a delight to read about your “perfect” recent stay! We look forward to welcoming back. Warm regards, Brianna Pearson Guest Relations Agent

Hobart, Australia
Reviewed 19 April 2015

We have recently arrived home from celebrating our 25th wedding anniversary with a stay at The Palazzo Versace. Our package was called 'The Royal Treatment Package' and we most certainly were treated like royalty. We arrived early so there was no surprises when told our room wasn't yet ready. We found a restaurant nearby and had some lunch while we...

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Thank bubmaz
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Bubmaz Thank you for your beautiful Review! Your Review was read to our associates this morning - and they were all very thankful to you, for taking the time to express your gratitude and sharing your stay with all to see. We look forward to welcoming you back for another Quintessential Versace experience sometime soon. Warm Regards Leah Rasmussen...

Melbourne, Australia
Reviewed 19 April 2015

We stayed at Palazzo Versace over the long Easter weekend. It was our second stay there and will definitely be our last. The trouble began before we even arrived. My partner booked a Cabana Package over the hotel website. The booking was for three nights, and each night was charged at the same rate. It was to include standard room,...

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3Thank JeffWins2014
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear JeffWins2014 Thank you for taking the time to let us know about your recent stay. I am extremely disappointed to read a review of this nature, and would love the opportunity to learn more about your initial reservation, discussions and subsequent stay. I look forward to hearing from you, and can be contacted at grm@palazzoversace.com.au and look forward to...

London, United Kingdom
Reviewed 19 April 2015

The Palazzo is certainly interesting, and while the decor is not to everyone's taste it is at least distinctive and stylish. The rooms are perfectly presented. The staff are accommodating and helpful. The hotel is expensive, but you expect that. Overall I found the layout of the hotel rather weird: there is no flow to the architecture of the place,...

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1Thank MarkDodgson
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear MarkDodgson Thank you for your candid feedback in regards to your recent stay at Palazzo Versace. In response to your complaints: 1. Unfortunately, we are at the behest of the banking world and as such a 1.5% surcharge applies. 2. In additon to a nominal fee for 24 hour WIFI access, complimentary WIFI is available throughout our lobby. 3....

Main Beach, Australia
Reviewed 16 April 2015

Once again, the staff particularly Ilise and Alicea went out of their way to handle a difficult order. Nothing seems to much trouble. I enjoyed as always a simple afternoon tea which was served in a totally professional and caring manner. Thanks girls for the surprise chocolate decoration.

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Thank Elizabeth889
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Elizabeth889 Thank you for your lovely review! we are delighted our Associates were able to make your stay so special. Warm Regards Leah Rasmussen Guest Relations Manager

Gold Coast, Queensland, Australia
Reviewed 16 April 2015

I love this place, it's elegant, stunning, massive rooms that are just stunning. The pool area is Fantastic and again it looks amazing. We went to Vanita's for dinner - this restaurant is silver service 100% and we have been to the buffet a few times. The rooms are expensive but then again hello you are staying at Versace, worth...

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Thank MadonnanDale R
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear MadonnanDale R Thank you for choosing to stay at Palazzo Versace. I am delighted that you had the opportunity to dine in both our signature restaurant Vanitas, and our buffet restaurant Il Barocco - I am even happier that you loved both of them. What a pleasure it was to read your review! Warm Regards Leah Rasmussen Guest Relations...

Brisbane, Australia
Reviewed 14 April 2015

We just stayed 1 night over the Easter Friday, the room was really nice only one bad experience that we paid over $1900 Aus and a dinner of almost $400 for our family of 4.( 2 adults & 2 children. The hotel decided to hold an extra $1000 dollars in case s/t may happen to the room & after "you...

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1Thank Ha H
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Ha H Thank you for letting us know about your recent experience at Palazzo Versace. I am disappointed to hear that your departure was somewhat marred due to the pre-authorisation amount that we hold upon check in. At Palazzo Versace (as with all hotels), a pre-authorisation is required to hold funds for the duration of our guests stay in...

Melbourne, Australia
Reviewed 13 April 2015

Arrived Friday eve to a very welcoming reception. Opened the doors to a stunning, spacious room overlooking pool. Saturday we started with an out of this world buffet brekkie, then a day in a cabana next to the pool, with non-stop champers. Swopped evening reservation from degustation restaurant to buffet restaurant after walking past it to our room after day...

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2Thank LuandaInTheUK
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear LuandalnTheUK Thank you for your wonderful review of Palazzo Versace! Your stay with us sounds like a gastronomic delight! - with you having the chance to sample many of our beautiful venues. I do hope that you will take the chance to return to visit us sometime soon. Warm Regards Leah Rasmussen Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $354 - $793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
12 questions
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lagoon suite on the ground floor is our fave. front porch right on the pool very relaxing”
 of 5 bubbles roberg392, 7 Dec 2016 | Read review
“Lagoon room or above.”
 of 5 bubbles Kingdom8, 29 Nov 2016 | Read review
“Get a pool overlooking the pool”
 of 5 bubbles donmalcolm, 25 Nov 2016 | Read review
“Ask for a balcony”
 of 5 bubbles brookp388, 20 Nov 2016 | Read review
“Room 2015 has no view....”
 of 5 bubbles Ssmmiejay, 14 Nov 2016 | Read review
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