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Palazzo Versace

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1,760 Reviews from our TripAdvisor Community

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Showing 1,705: English reviews
Gold Coast, Australia
Reviewed 13 July 2015

The high tea was very disappointing.The sandwiches were fine but not enough as the cakes were too sickly and inedible.having to pay $7.00 if you wanted another cup of coffee or tea was a bit rich.We have had high teas on the coast,Melbourne,Raffles Singapore and other cities and this was worst by far.

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Helpful?
1Thank Christine B
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Christine B Thank you for letting us know about your recent high tea experience. I am sorry to hear that it did not live up to your expectations and that you felt that the cakes were too sweet. I would love to hear from you to better understand your dissatisfaction - and can be contacted at anytime on grm@palazzoversace.com.au....

Reviewed 9 July 2015 via mobile

We stayed one night at the Versace Hotel. Straight away my boys said 'this is fancy ' We were greeted by a lovely young girl at reception ( an ex flight attendant ) she was friendly helpful and professional. Pools are beautiful, probably wouldn't suit my younger boy and husband throwing the footy around though. All staff we found were...

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Helpful?
Thank kerrie g
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear kerrie g What a pleasure to read your review, and learn that you and your family had an enjoyable stay at Palazzo Versace! Thank you letting us know that you enjoyed all aspects of your stay and that you took pleasure in your entire "Versace" experience. We too think we have something very special for all to enjoy and...

Reviewed 8 July 2015 via mobile

Amazing hotel. We stayed there with our 8 months old baby and had great time. Water in swimming pool was still warm and food is amazing . Buffet is must to try.gorgeous furniture and our room was spotless with super comfy bed. Highly recommended

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Helpful?
Thank Irka200015
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Irka200015 Thank you for choosing to stay at Palazzo Versace. We are delighted that your family had a wonderful time, and that you left with precious memories of your stay with us. We look forward to welcoming you back soon. Warm Regards Leah Rasmussen Guest Relations Manager

Melbourne, Australia
Reviewed 5 July 2015

Stayed here for a week in May 2105. This hotel is beautiful and when built there was no expense spared, however it is now 25 years later and the rooms and furnishings especially the bathrooms are looking tired and in need of refurbishment. The public areas ie lobby, pool, restaurants are all beautiful and well kept. The service of the...

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1Thank Rhonda H
Brisbane, Australia
Reviewed 4 July 2015

Such a wonderful stay as aways. The hotel, facilities and public spaces are really beautiful, but what makes this hotel so special is the amazing staff. After visiting a few times the staff always acknowledge us on our return visits.

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Helpful?
Thank Melina v
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Melina v Thank you for your lovely review! We are delighted that you continue to choose Palazzo Versace as your hotel of choice. We thank you for not only acknowledging our facilities, but the heart of our hotel - our associates. Looking forward to welcoming you back soon Melina v! Warm Regards Leah Rasmussen Guest Relations Manager

Reviewed 3 July 2015

Palazzo Versace consistently delivers the international standards of luxury experiences one craves. Staff offer impeccably gracious salutations like clockwork, the white gloved doorman are magically handsome, the razor blade efficiency of staff mysteriously appear and disappear, the silver service at Vanitas is en pointe. Shame the patrons can't lift their own standards to match.

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5Thank MadameBrioche
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear MadameBrioche Thank you for glorious review! You truly have captured the essence of Palazzo Versace! Warmest Regards Leah Rasmussen Guest Relations Manager

Auckland New Zealand
Reviewed 2 July 2015 via mobile

Loving our stay ..... what a service from front desk to house keeping. The beds are the most comfortable with nice and unique decor. Smell in the corridors is just fantastic! ! Will definitely love to come back.

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1Thank Shamlal
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Shamlal Thank you for your lovely review! We truly appreciate you taking the time to let is know about your recent experience at Palazzo Versace! Warm Regards Leah Rasmussen Guest Relations Manager

Sydney, Australia
Reviewed 2 July 2015 via mobile

Had a lovely stay at the Palazzo. Staff were welcoming and helpful. My daughter and I went up for a week for some fun. We had a lovely high tea at the hotel and a number of gorgeous meals. The beach area/ pool is so relaxing. You have to reserve a cabana which is well worth the effort. We avoided...

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Helpful?
Thank jennifer L
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear jennifer L How wonderful to hear that you had a special girlie week with your daughter earlier this year! It certainly sounds like you both made the most of the trip, by combining relaxation, shopping and trying some of our 'Quintessentially Versace' experiences. We look forward to welcoming you and your daughter back to stay at Palazzo Versace again!...

Brisbane, Australia
Reviewed 30 June 2015

Attended a High Tea Baby Shower for family and was totally blown away. As soon as you walk through the doors you get hit by the exquisite setting. Marble floors were beautiful and the decor was perfect. Totally loved the chandelier at the entrance. And the food OMG what a delicious yummy mouth watering experience. All the food was beautifully...

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Thank D K
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear D K Thank you for choosing to celebrate such a special occasion at Palazzo Versace! We are delighted that the baby shower was such a success, and that you have now ticked off one of your bucket list destinations! We appreciate that you took the time to share you experience for all to see, and we look forward to...

Victoria, Australia
Reviewed 30 June 2015 via mobile

Friends and I caught up in Qld and decided to meet at Versace Hotel for a sumptuous high tea. Service was a top notch, waiters are polite, ambience was so classy and cozy, sweets are well presentable but pretty ordinary in taste. Will I go back again? Of course! Good place + good company, what else you can ask for?

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Helpful?
Thank Mac G
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Mac G Thank you for passing on your feedback regarding your high tea experience. I am glad that you enjoyed the day in the main - however will pass on your comments regarding the quality of our high tea to our Executive Chef as feedback. May I make a suggestion for your next trip - please try our Saturday...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $319 - $629 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“READ THE FINE PRINT CLEARLY. A "Mirage Marina Aspect" means you see the loading dock of the shopping centre next door.”
  • Enjoy your $800+ a night view!!!
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“Well away from the waterfall.”
 of 5 bubbles 995jannel, 10 Jan 2017 | Read review
“Lagoon room”
 of 5 bubbles SmokeyMclean, 9 Jan 2017 | Read review
“Our room was overlooking the pool, which we loved”
 of 5 bubbles charliefarley99, 7 Jan 2017 | Read review
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