126 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218 Australia
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About
#46 of 73 hotels in Broadbeach
Location
Cleanliness
Service
Value
La Grande Apartments located in stunning Broadbeach. Enjoy prime beachfront location, spacious air conditioned 2 and 3 bedroom apartments with either ocean side or garden outlooks. Lush tropical gardens fringe the medium / low rise apartment complex which includes a pristine salt water swimming pool, fully equipped gym and indoor spa and sauna. Walk to restaurants, Jupiters Casino and Convention centre.
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Property amenities
Free parking
Pool
Fitness Centre with Gym / Workout Room
Spa
BBQ facilities
Baggage storage
Clothes dryer
Laundry service
Parking
Hot bath
Outdoor pool
Sauna
Non-smoking hotel
Sun terrace
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Dishwasher
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Hindi, Japanese
Hotel links
Location
88Good for walkers
Grade: 88 out of 100
106Restaurantswithin 0.5 km
17Attractionswithin 0.5 km
126 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218 Australia
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148Reviews5Q+A50Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The Le Grande Apartments great location but that’s where it stops, apartment was unclean when we arrived, the whole apartment is very tired with broken tiles and leaking taps, stained and old blankets, stained mats, you can here your neighbours very clearly from 6am screaming kids every day, and the management staff blame the owners off the apartment for the cleanliness and poor state off the apartment, at around $300 a night give it a miss.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Dont go
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
We booked the 3 bedroom apartment, fantastic size with kitchen and laundry. The reception/management staff very friendly and accomdating. Family friendly, apartment clean and tidy, underground parking also. Stunning views of the beach.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Well, we stayed at " Garden view" apartment with 2 bedrooms and 2 bathrooms. The price was reasonable. The apartment was very dark with a lack of natural lighting. The position was very good - close to everything. The reception staff were very unorganized and less than helpful and had my Wife totally stressed out by demanding photos of her Travel card and licence to be sent just before we boarded our flight from Hobart. I was not in the least amused to say the least!! Also during our stay we had TV and CEILING FAN installers into our apartment on 2 separate occasions! No discount offered for this inconvenience! If you are a smoker, I strongly suggest that you do not stay here - the only place that you can have a smoke is outside the premises on an uncovered bench with no shelter. Overall, a mediocre experience for me which dulled my Holiday considerably. …
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Going away for our Easter getaway we were all very excited until we got to La Grande. Ringing the day before check in we asked for early check in of 1 o’clock - was told it would be fine however the receptionist seemed to not understand our request as their english was not great. Lo and behold when we all arrived for the next day apartment was not ready. When we finally moved in to Apartment 43 the view and spacious unit is where all the positives ended. The kitchen was not cleaned properly and it seemed that all the crumbs had been swept into every corner of the cupboards. When the toaster was taken out of the cupboard what seemed like a years worth of crumbs littered the floor. The tap on the sink in the kitchen was not secured and could not be moved from side to side. Two frypans were dirty. Power point outside of kitchen was loose from wall and extremely dangerous ( we had three children with us) An apartment with three bedrooms and yet dining table had only 5 chairs. When we rang reception to complain about the oven not working we left a message and no-one ever got back to us. Lounge couch was dirty - outdoor tiles on balcony not cleaned in ages. I realize the building is some 30 years old but that is no excuse when paying top dollar - expecting cleanliness is certainly not unusual. Reception do not speak much English - so very frustrating. Never will we ever stay there again - NEVER. …
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
What a shambles, worst customer service. I was staying with a group, and decided to extend my stay to arrive 4 days earlier - big mistake. Arrived at the place early, was able to collect the keys - the only positive of the stay. I booked a room for 3 adults and 2 children - and to carry this booking through our entire stay (so 2 people booked the same configuration) arrived in the room - 1 queen bed and 2 singles, went to reception - apparently I was expected to sleep in the same bed with my husband and one of my children?? (I have never had this issue before), Reception did not care, was advised I would need to pay an additional $35 a night for a pull out bed. I decided I had already paid enough, the payments I had made had already increased $35 a night for this 5th person - for this I got an extra towel !!! The rest of the group arrived, they requested two queen beds, as two couples - they received a 3 bedroom apartment and I got my internet removed - we then relised the reception had the rooms mixed up, the reception decided this was all my fault, though still think they didn't understand through the lack of English, just that they wanted to blame someone ... and they were the ones that handed me the keys!! The room itself wasn't very clean, the floors were dirty, the clock didn't work, the dryer needed replacing, the queen bed was very uncomfortable, the plug for the TV was rusted (dangerous), one of the 5 chairs had broken legs, the outside area was dirty so we didn't use. The customer service was terriable, did not care and were very rude. The day I tried requesting the internet code I went to reception 3 times in the space of 1.5 hours - there was a note on the window saying back in 10 minutes. At the end of our stay I went to hand the keys back, again they could not understand why and that I should be staying longer - I think this may have been when they finally realised they had given me the wrong room, though still decided to blame me for them handing me the keys to the incorrect apartment. I will never stay here again, I feel very sorry for anyone who may own these apartments and this is the management they are receiving.…
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Date of stay: September 2022
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Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely horrible customer service. Don’t book here, just don’t. On check in the 3 bedroom configuration was not what was booked and confirmed. Was told, you can’t book a particular room set up. Despite it being on their website, confirming by a phone call and adding it to the booking request notes as advised by their staff. I had to argue and pressure staff who initially didn’t care to try and get any result. I finally got them to agree to a free trundle bed, after they tried twice to make me pay for it and despite the error being theirs. And the check in person having to ring the manager to get approval. Then they never bothered to honour their promise and didn’t bring a trundle bed to the apartment. No one at reception to follow up with when we got back to the room later that day. So one of our party slept on the couch as a result. When I went to discuss what went wrong the next morning, the exact response from the female manager was sorry it will be there today. That was the totality of her response. Care factor was so close to zero, it wasn’t funny. Again had to push to get a time that we could expect to get the trundle, which did finally arrive around 10:30am on the second day. Room itself was actually ok with a decent view of the ocean but it could do with some of the old tired furniture replaced and some general maintenance. Whoever owns this complex should get rid of the current managers as they are given your complex a bad name with travellers with shockingly poor customer service and don’t care attitude. Just not worth taking the risk to book here, no one I know will be.…
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Four friends & I stayed here on the weekend. When booking we rang and enquired about the room configuration. We needed to sleep 5 and that we were after a 3 bedroom apartment where no one had to share a bed. We were told they had a room with a queen & two rooms both with two single beds. They confirmed it was available and we could book online and add it to the notes. When we went to check in the room configuration was two rooms with queen beds, and one with two singles. We had written confirmation of our request, however there was zero care factor from the staff. They said they only had the one room with this configuration and it was occupied. They initially offered a trundle bed, but wanted us to pay extra for that. Eventually they did provide the trundle free of charge. However they only delivered the trundle at 10:30am the next day (following several follows up with the staff). This meant one of our group had to sleep on the lounge on the first night. The room itself was ok, just an older building that could do with some maintenance. You do get a great view of the beach. However it's the same view from any number of other apartments on the Gold Coast.…
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Date of stay: August 2022
Value
Rooms
Service
Room Tip: Go elsewhere
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Apartment not clean, fridge not working, sink leaking. Paid for 3 nights left after two. Paid $920 for the 3 nights and stayed to attend a family wedding so leaving any earlier than we did was not possible. Manager , when contacted regarding the state of the apartment refused to give a discount, could not fix anything and told me I could “get out and find other accomodation” . When another guest arrived to check in I was offered a discount of $100 or I could leave. As I couldn’t leave given wedding arrangements, we stayed until the next day. Manager was rude, dismissive and only concerned about the % she had to pay to the booking company. On departure a day early I received an apology and a promise of a refund of one night - 2 and half weeks later … not received. No surprise really. Do not stay, do not trust management. I have never been treated with such disregard and blatant lies by an apartment that relies on guests for their business. …
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Date of stay: February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
My daughter already staying for a week booked us a three bedroom apartment so we could enjoy two nights with the grandchildren. A day after she booked I got covid. With nearly a week for cancellation she asked the managers to cancel and get a refund or happy to get a credit for when I recovered as we live 20 mins away. They said NO. Our family spend a lot of time coming from Sydney and money with LaGrande and just flushed over $500 away on her parents which didn’t have to be like that with some compassion from the managers. Certainly would hope the apartment wasn’t re rented for the two nights we missed. Do not book with them if you think due to any reasons you may have to cancel a booking.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
This is our second visit to these apartments, due to covid cutting our trip short last time. Unfortunately this time we were left very disappointed. The room upon arrival was quite disgusting. The buildings are old and last visit we did feel they needed a good clean. Thinking that during the lockdowns they may have had a chance to clean them up….. apparently not. The tiled floors were grimy and clearly not mopped. The bathrooms also looked like they had not even been wiped over, taps grimy too. And the toilet seat wrapper with a sanitizer sticker is clearly just for decoration with distinguishing wee marks on the under seat .. just ewww! The last straw was when I went to open the window and I reached through the blinds to scrape my hand along a blind that had clearly not been wiped in forever!!!!! We did give the reception a call and asked politely for our apartment to be given a once over especially now in these new covid times. Unfortunately after two phone calls and promised visits, no one ever came. There was no excuses of under staffing or any apparent reason, just clearly they do not care. It’s such a shame as the position is perfect, walking distance to everything and undercover secure parking, great pool too. Unfortunately though basic hygiene is just not a priory here. We will not return especially as there are so many beautiful newer places here, at competitive prices.…
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
USD 167 - USD 559 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la grande luxury apartments hotel broadbeach, la grande luxury apartments broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
60
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Claim Your ListingLA GRANDE APARTMENTS (AU$254): 2023 Prices & Reviews (Broadbeach) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about La Grande Apartments
Which popular attractions are close to La Grande Apartments?
Nearby attractions include Kurrawa Pratten Park (0.3 km), The Oasis Shopping Centre (0.5 km), and Blues on Broadbeach (0.5 km).
What are some of the property amenities at La Grande Apartments?
Some of the more popular amenities offered include a pool, a fitness centre, and a spa.
Which room amenities are available at La Grande Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at La Grande Apartments?
Guests can enjoy barbeque facilities during their stay.
What are some restaurants close to La Grande Apartments?
Conveniently located restaurants include Manihani Indian Restaurant, Elk Espresso, and Haveli Authentic Indian Cuisine.
Are there opportunities to exercise at La Grande Apartments?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is La Grande Apartments located near the city centre?
Yes, it is 0.4 km away from the centre of Broadbeach.
Are any cleaning services offered at La Grande Apartments?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at La Grande Apartments?
The staff speaks multiple languages, including English, Hindi, and Japanese.
Are there any historical sites close to La Grande Apartments?
Many travellers enjoy visiting Post Office Gallery (4.2 km).