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ULTIQA Freshwater Point Resort

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ULTIQA Freshwater Point Resort
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329 Reviews from our TripAdvisor Community

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Showing 329: English reviews
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

We have been coming back to Freshwater Point for 4 years now. We have loved it each time. Firstly there is no worry about what sort of room you will get. The rooms are always clean and well presented. We have stayed as both Accor guests and non accor and the rooms are always brilliant. We had a 2 bedroom...

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Helpful?
Thank Happyholidays404
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you so much for providing guest feedback happyholidays404 We are so glad you enjoyed your stay & our team could assist you with a smile Hope to see you when next travel Regards Mark

Hobart, Australia
Reviewed 1 week ago

I had 7 nights here with my 3 friends. When we arrived we were greeted at reception by Storm, who is so full of enthusiasm and zest for life. She helped us to find and book our tourist adventures and restaurants, and also help with directions to different destinations. Such a happy bubbly girl, not just with us but all...

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Helpful?
Thank Dutchy1911
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you for providing Guest feedback Dutchy1911 we are so happy you enjoyed your stay & resort will share your comments with our front office team.Hope to see you when next travel this way Regards Mark

Sydney, Australia
Reviewed 1 week ago

I have been coming to this Hotel for a number of years now ... and find it relaxing, close to beaches and shopping facilities. The Apartments rooms are clean .. modern and functional. The Front-desk people are very helpful for information .. and courteous to your needs. The Pool is always clean as well as the spa along with the...

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Helpful?
Thank Dr. Richard S
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you Dr Richard S Excellent to receive guest feedback we will share with our team,hope to see you when next travel Regards Mark

Reviewed 1 week ago via mobile

Loved staying here the rooms are big and the facilities are modern and clean.special thanks to the gorgeous Storm at reception for her advice and enthusiasm. The pool and the gym were good although I would have liked a later swim . thank you for a lovely week.

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Helpful?
Thank pinkaponk
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you for your guest comments pinkaponk we will share them with the team glad to here you enjoyed our resort,hope to see you again when you next travel this way regards Mark

Perth, Western Australia, Australia
Reviewed 3 weeks ago

The infrastructure (apartment size and quality, pool, spa, other facilities, etc.) and location (close to beach, to cassino, to cafe and restaurant street) are fantastic, Services are pretty average - lacks in courtesy and hospitality. Being fair, some of the staff members try very hard, some other just don't bother. Very pricey giving the poor services, it charges the same...

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1Thank WilsonCasado
ULTIQA_Resorts, Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you for feedback Wilson we will share your comments with our team We have had the Wifi system gateway upgraded to try improve the service to Guests apologies for the troubles caused during your trip,Cleaning issues have been raised with house keeping team so we can ensure you we are acting upon identified issues to improve guests impressions. hope...

Portsmouth, England, United Kingdom
Reviewed 4 weeks ago via mobile

We are currently staying here for just under two weeks and the moment we stepped in to our apartment I knew I would love it. Parking is easy, secure and underground as long as you can find a blue spot to park on. Kitchen The kitchen has plates, pans And even a colander but could do with a measuring jig...

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Helpful?
Thank Emma T
ULTIQA_Resorts, Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you Emma for your guest feedback We have recently had the Wifi "gateway"upgraded so this appears to have assisted in Improving the wifi service to guests We hope you come back soon thank you for taking time to provide your thoughts on our resort Regards

Brisbane, Queensland, Australia
Reviewed 11 December 2016

stayed here for a work function in a 2 bed / 2 bath unit. Staff are very friendly and polite, some of the best service I have had a a hotel. rooms good size and very clean., good size balcony's meal in downstairs café good, burgers lovely Pool was well sue dby other users. 10 min walk to casino, 15...

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Thank Andrew M
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you for your comments Andrew Will pass on the feedback to the team that you enjoyed stay we hope to again see you when next travel this way Regards

Warrnambool, Australia
Reviewed 10 December 2016 via mobile

I stayed here with my family, there were 4 adults. Plenty of space in our 2 bedroom room, beds were comfy and bedrooms also spacious. Windows all around the room so the view was great! The pool was great and lots of sun chairs to lay in the sun. The reception area was very lovely also. Definitely recommend freshwater point...

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Helpful?
Thank hannahos
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you Hannah For your guest comments we will pass the feed back to our onsite team

Hobart, Australia
Reviewed 9 December 2016

Location is pretty central to a lot of attractions and activities. Excellent restaurants, Jupiter's Casino, shopping centre, Woolworths supermarket and beach are all within walking distance. The walk along the beach to Surfer's Paradise is very enjoyable. Some large markets are also just a short drive away. The accommodation was very clean, airy, well appointed and comfortable. Parking can be...

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Helpful?
Thank Tassie2016
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you Tassie for your guest comments they are appreciated we will pass the feed back to our on site team,we are working on improving packing for guests as we know can become an issue Regards

Melbourne, Australia
Reviewed 28 November 2016 via mobile

Stayed here for a week whilst daughter competed at a sporting event at the Broadbeach Convention centre located 5 min walk away. Room was clean & outlook was lovely. Reception hours are limited if you need assistance but staff are helpful when available/open. Good little cafe onsite & once again staff are friendly. Pool lovely just note you do share...

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Helpful?
Thank Rebekah08
ULTIQA_Resorts, General Manager at ULTIQA Freshwater Point Resort, responded to this review

Thank you Rebekah for your feedback we do appreciate guests providing feedback please be aware we do have assistance available by pressing 9 on phone as have a night manager that will attend to any issues when reception is closed again thank you hope to see you when you next travel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about ULTIQA Freshwater Point Resort

Address: 33 T E Peters Dr, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $156 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — ULTIQA Freshwater Point Resort 4.5*
Number of rooms: 200
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Also Known As:
Freshwater Point Hotel Broadbeach
ULTIQA Freshwater Point Resort Broadbeach, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from ULTIQA Freshwater Point Resort staff and other travellers.
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Questions? Get answers from ULTIQA Freshwater Point Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early for the summer periods”
 of 5 bubbles drrichards2014, 13 Jan 2017 | Read review
“ask for rooms with views over water if possible”
 of 5 bubbles AndrewM742, 10 Dec 2016 | Read review
“I always ask for higher floors because I like a view”
 of 5 bubbles AnnJohnH, 28 Nov 2016 | Read review
“200 Mb of free wifi is provided. After that you have to pay. We stayed on floor 6 and had a nice view”
 of 5 bubbles inekeh5, 2 Nov 2016 | Read review
“Try and get a front room third floor or above. Rooms at the rear overlook the swimming pool.”
 of 5 bubbles 100JohnF, 1 Nov 2016 | Read review
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