ULTIQA Freshwater Point Resort
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ULTIQA Freshwater Point Resort
33 T E Peters Dr, Broadbeach, Gold Coast, Queensland 4218 Australia
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Avg. AU$334 /night, 3/23 - 3/24
AU$366
per night
AU$183
per night
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About
#13 of 49 apartments in Broadbeach
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
River View
Business
Languages Spoken
English
Property amenities
Free parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Coffee shop
Babysitting
Airport transportation
Business Centre with Internet Access
Car park
Wifi
Paid wifi
Sauna
Outdoor pool
Heated pool
Vending machine
Car hire
Meeting rooms
Massage
Steam room
BBQ facilities
Baggage storage
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
Room features
Additional bathroom
Private balcony
Seating area
Telephone
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Iron
Dishwasher
Kitchenware
Hair dryer
Room types
Non-smoking rooms
Location
33 T E Peters Dr, Broadbeach, Gold Coast, Queensland 4218 Australia
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
39 Restaurants
within 0.5 kilometers
3 Attractions
within 0.5 kilometers
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
This cafe is opened to the public as well as guests staying at the resort. If staying at the resort it is open from 7 am to 2 pm Monday to Sunday. You can have your coffee, teas and snacks around the pool or just outside the cafe. The proprietor of the Cafe is efficient and can do light meals as well as breakfasts. If in a rush takeaway coffees are available. The coffee is excellent.
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Date of stay: August 2024Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This resort is a real hidden gem. We stay here twice a year and it never disappoints. We normally get a 2 bedroom unit and it is huge. There are two large bedrooms, two large bathrooms, ample amenities (towels, pillows, toiletries etc) and a very well equipped kitchen. We enjoy sitting on the balcony at night watching the spectacular view. The resort itself has a wonderful cafe on site, a large pool and a gym. It also has very clean barbecue facilities and the reception staff are very accommodating and friendly. The manager Sue is warm and friendly also and is a real asset to the resort. I would recommend Freshwater Point as a great place to holiday, away from the noise of the Broadbeach mall but close enough to walk to the great restaurants and beach.
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
i recently stayed here with my daughter for 2 nights then we had to stay an extra night where we had to change rooms. I want to say though the front desk girls were very helpful during our stay.
1. The first room on the 8th floor / 2 bed apartment was great the room was bright airy and inviting overlooking the pool and the river behind. The beds seemed comfortable no real complaints. Its a 10 min walk max to the main street of Broadbeach for restaurants. The car parking was included but tight spaces.
2. We had to stay an extra unplanned night, so we had to move rooms. I am very grateful that Ultiqa had a room but i wished they didn't. We moved from a 2 bed too a 1 bed apartment. We stayed on the first floor on the other side of the building facing the road. The room for one night (fri) cost more than the 2 previous nights and was not worth it. The room was dark uninviting and no way a comfy 4.5 * .
i genuinely felt ripped off with this room. Regardless the room didn't come up to the money i paid for it. My advice if you are booking here always ask to stay on the pool side. I would have been extremely disappointed for the cost if my entire stay was on the road side.
1. The first room on the 8th floor / 2 bed apartment was great the room was bright airy and inviting overlooking the pool and the river behind. The beds seemed comfortable no real complaints. Its a 10 min walk max to the main street of Broadbeach for restaurants. The car parking was included but tight spaces.
2. We had to stay an extra unplanned night, so we had to move rooms. I am very grateful that Ultiqa had a room but i wished they didn't. We moved from a 2 bed too a 1 bed apartment. We stayed on the first floor on the other side of the building facing the road. The room for one night (fri) cost more than the 2 previous nights and was not worth it. The room was dark uninviting and no way a comfy 4.5 * .
i genuinely felt ripped off with this room. Regardless the room didn't come up to the money i paid for it. My advice if you are booking here always ask to stay on the pool side. I would have been extremely disappointed for the cost if my entire stay was on the road side.
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Date of stay: May 2021
Rooms
Service
Sleep Quality
Room Tip: Ask for a room on the pool side
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at the ultiqa Freshwater point resort for 6 nights.
the check in on sunday evening was easy and polite.
I stayed in room 2215T
the apartment is a lovely spacious apartment with lovely views across the river/creek to the tall buildings in the distance at surfers.
The apartment is nicely soundproofed also, there was life music and singing just below, and i could not hear it at night.
the kitchen was well maintained, and had all the capabilites to be self contained.
the couch was comfy and the inside and outside dining tables were nicely sized and nice to sit down at at.
there was also a work desk.
internet was included and other than cutting in and out at peak times 5pm -8pm, was a good quality wifi
the bathroom has a shower and full sized bath and toilet.
there is a washing machine and dryer which i used in my stay.
the carpark downstairs is spacious and you get parking for one vehicle with your stay.
unfortunately the apartment had two majors faults.
Firstly the Bed. whilst a nice big bed, the bed was one of the most uncomfortable beds I have slept in for a good long while. i took a bit of rolling to find a position where the springs were not soo noticable.
secondly is the set up of the bathroom and bedroom.
the only door for the bedroom is actually to the living room. this means that even if you shut the living room door, anyone heading from the bedroom to the living area has a view of their partner/friend ect on the toilet clearly from the bedroom.
clearly designed for either a couple, or a single person I would not reccomend you staying with your partner unless you wish for toilet smells to waft into the bedrooom.
the lack of bathroom door also led to me being terrified that my steamy showers would set off the smoke alarm.
overall, a great apartment, let down by a very poor bed.
I would stay here againm however i would have to bring my own matress topper.
the check in on sunday evening was easy and polite.
I stayed in room 2215T
the apartment is a lovely spacious apartment with lovely views across the river/creek to the tall buildings in the distance at surfers.
The apartment is nicely soundproofed also, there was life music and singing just below, and i could not hear it at night.
the kitchen was well maintained, and had all the capabilites to be self contained.
the couch was comfy and the inside and outside dining tables were nicely sized and nice to sit down at at.
there was also a work desk.
internet was included and other than cutting in and out at peak times 5pm -8pm, was a good quality wifi
the bathroom has a shower and full sized bath and toilet.
there is a washing machine and dryer which i used in my stay.
the carpark downstairs is spacious and you get parking for one vehicle with your stay.
unfortunately the apartment had two majors faults.
Firstly the Bed. whilst a nice big bed, the bed was one of the most uncomfortable beds I have slept in for a good long while. i took a bit of rolling to find a position where the springs were not soo noticable.
secondly is the set up of the bathroom and bedroom.
the only door for the bedroom is actually to the living room. this means that even if you shut the living room door, anyone heading from the bedroom to the living area has a view of their partner/friend ect on the toilet clearly from the bedroom.
clearly designed for either a couple, or a single person I would not reccomend you staying with your partner unless you wish for toilet smells to waft into the bedrooom.
the lack of bathroom door also led to me being terrified that my steamy showers would set off the smoke alarm.
overall, a great apartment, let down by a very poor bed.
I would stay here againm however i would have to bring my own matress topper.
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Date of stay: March 2021Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at ULTIQA Freshwater Point Resort
Responded 16 Mar 2023
Thank you Cameron, this is fantastic feedback. We have now upgraded our mattresses and have mattress toppers on request. Let me know if you return so we can look after you :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cockroaches in the kitchen, oven was not clean, started smoking when turned on. Window washers hosed exterior windows, left all the dirt and dripping water on the patio and tables. When complained, were asked till next morning for crew to return. Bathroom soap dispensers were too high to reach by elderly people. Faucets were located in tight spots and cannot be easily reached. When washing face, entire area becomes wet.
Insufficient furniture.
Insufficient furniture.
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Date of stay: September 2024Trip type: Travelled with family
Room Tip: Request pre-stay inspection.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Booked in for a 5 night stay months ahead. We have previously stayed several times before. Because we had not done the online check in (and we had been told it wouldn't be a problem as they could help when we got there) as well as another poor soul who had been trying to do his online checkin when we got there, it took 40 minutes before we got to our room.
The receiptionist Teresa insisted we do an online checkin although we were standing right in front of her. She took our phone and when our phones wouldn't work she set it up for me to insert my credit card details into another "unknown" mobile phone. I was not at all comfortable with that. We asked why we couldn't just sign on a form for checkin as we do almost everywhere else.
Serving 3 checkins at once we complained when she checked another customer in over the top of us. We were then humiliated in front of the first customer who was still trying to do his. We asked to see the Manager and she proudly pointed to the badge on her chest and told us she "was" the Manager. Something out of Fawlty Towers??? Obviously we did not go near reception again until we left and there was a pleasant young lady on who did not make us jump through hoops to give our keys back.
All in all, the apartment was nice and clean as usual. Only complaint was that there is a shortage of crockery and cutlery and not worth starting up the dishwasher for just a few plates.
Apartments are a distance from the beach and approx 2 km from Pacific Fair. I suggest you need a car to get around if staying here.
The receiptionist Teresa insisted we do an online checkin although we were standing right in front of her. She took our phone and when our phones wouldn't work she set it up for me to insert my credit card details into another "unknown" mobile phone. I was not at all comfortable with that. We asked why we couldn't just sign on a form for checkin as we do almost everywhere else.
Serving 3 checkins at once we complained when she checked another customer in over the top of us. We were then humiliated in front of the first customer who was still trying to do his. We asked to see the Manager and she proudly pointed to the badge on her chest and told us she "was" the Manager. Something out of Fawlty Towers??? Obviously we did not go near reception again until we left and there was a pleasant young lady on who did not make us jump through hoops to give our keys back.
All in all, the apartment was nice and clean as usual. Only complaint was that there is a shortage of crockery and cutlery and not worth starting up the dishwasher for just a few plates.
Apartments are a distance from the beach and approx 2 km from Pacific Fair. I suggest you need a car to get around if staying here.
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
Room Tip: Rooms overlooking "carpark" and mountains are fine as long as you are high enough.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at ULTIQA Freshwater Point Resort
Responded 12 Mar 2023
Dear 978pamelag. I am so sorry your check-in took so long. I believe you checked in at a time when we had just introduced a new system that our Team were probably still trying to figure out. Online check in is designed to streamline the check-in process for guests and reduce wait times at the front desk. If you come back, you will see we have now mastered this system :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was okay, some furnushings were modern others quite dated. Needed more charging/usb points in apartment. Thought we would have a view - we didnt, overlooked parking area and its night lights. Service ok - small brekkie and coffee place however very good. Gym, pool, spa etc looked well maintained as did whole area in general, Location good.
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Date of stay: August 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I couldn’t have asked for a better location for my stay. Far enough way to be out of all the business but close enough to be walking distance to wherever I chose to go. Whether that was a walk to the beach or to pacific fair. Anything I could think of was in walking distance. The 2 bdrm apartment was amazing and staff were friendly and helpful.
The amenities supplied in the kitchen meant I was able to cook whatever I desired which was fantastic. I forgot my salt and pepper but the staff in the cafe were happy to help me out with that.
I will definitely be returning.
The amenities supplied in the kitchen meant I was able to cook whatever I desired which was fantastic. I forgot my salt and pepper but the staff in the cafe were happy to help me out with that.
I will definitely be returning.
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Date of stay: November 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed her for 5 nights in late April 2021. We were with another 6 couples or families & and had booked before any of the others. So why did we get the dud apartment. We had a 2 bedroom apartment on level 2 – having a very ordinary outlook over the car park & nothing else. We had specifically specified requiring a king bed so were astonished to find we did not get that – we immediately phoned management to explain that a queen would not suffice. Of course we got the usual talk – no apartments are vacant – despite that contradicting their own web site. So we got uncomfortable bedding & no view whatsoever. We were annoyed that others who had booked much later got views & better apartments. Another gripe was all the associated families were on different floors – that is hard as you cannot visit other floors with their keying system – can be worked around but an annoyance anyway. Apart from these gripes, the apartment was comfortable, quite good Wi-Fi & good showers. Excellent access to Broadbeach and was always clean in public areas.
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Date of stay: April 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This property is easy walking distance to shopping, the casino, Broadbeach mall, light rail and the beach. We had a 9th floor room with a scenic view including from the bathroom. We thoroughly enjoyed the facilities particularly the pool, spa and sauna. The unit was light filled and we could have spent hours admiring the view. The complex is on a waterway and away from traffic. We would stay here again.
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Review collected in partnership with RCI
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at ULTIQA Freshwater Point Resort
Responded 14 Mar 2023
Thank you for sending us feedback. We LOVE our location too :-) If you come back, please let us know so we can make sure you are in a similar apartment for the same experience :-)
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We do not have room service however have a wonderful cafe open from 7.30am each day including home cooked meals you can heat up in your apartment. All apartments have a full kitchen.
The pontoon is available for a small fee per night for guests to the resort. Just book at reception
No slipper, but full set of towels, shampoo will be provided
They serve yoghurt/muesli mix or bacon egg muffin or toast & Jam or spread with a water or fruit juice
yes café does serve alcohol
"Rooms overlooking "carpark" and mountains are fine as long as you are high enough."Read full review
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PRICE RANGE
AU$218 - AU$377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
freshwater point hotel broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
200
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Claim Your ListingULTIQA FRESHWATER POINT RESORT (AU$218) - 2025 Prices & Reviews (Broadbeach) - Photos of Apartment - Tripadvisor
Frequently Asked Questions about ULTIQA Freshwater Point Resort
Which popular attractions are close to ULTIQA Freshwater Point Resort?
Nearby attractions include Kokoda Memorial (0.3 km) and T E Peters Parklands (0.09 km).
What are some of the property amenities at ULTIQA Freshwater Point Resort?
Some of the more popular amenities offered include a pool, a fitness centre, and free parking.
Which room amenities are available at ULTIQA Freshwater Point Resort?
Top room amenities include a kitchenette, a flat screen TV, and an additional bathroom.
What food & drink options are available at ULTIQA Freshwater Point Resort?
Guests can enjoy barbeque facilities during their stay.
Is parking available at ULTIQA Freshwater Point Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to ULTIQA Freshwater Point Resort?
Conveniently located restaurants include Manihani Indian Restaurant, O-Me-Ly, and Double Zero.
Are there opportunities to exercise at ULTIQA Freshwater Point Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does ULTIQA Freshwater Point Resort have airport transportation?
Yes, ULTIQA Freshwater Point Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Is ULTIQA Freshwater Point Resort located near the city centre?
Yes, it is 0.3 km away from the centre of Broadbeach.
Are any cleaning services offered at ULTIQA Freshwater Point Resort?
Yes, dry cleaning and self serve laundry are offered to guests.
Does ULTIQA Freshwater Point Resort offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.