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Victoria Square Apartments

15 Victoria Ave, Broadbeach, Gold Coast, Queensland 4218 Australia
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Traveller (101)
Room & Suite (138)
Dining (7)

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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#27 of 49 apartments in Broadbeach
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Wifi
Complimentary Instant Coffee
Bowling offsite
Water park offsite
Taxi service
Photo copier / fax In business centre
BBQ facilities
Paid private parking nearby
Car park
Paid wifi
Complimentary tea
Outdoor dining area
Baggage storage
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Dining area
Housekeeping
Kitchenette
Dishwasher
Cable / satellite TV
Walk-in shower
Private balcony
Seating area
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English
176Reviews1Q+A56Room tips

Reviews
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athertonwanderers wrote a review Apr 2023
Atherton, Australia36 contributions40 helpful votes
I waited a few weeks before reviewing our stay to allow me time to calm as management were unprofessional. We booked this place as it had good reviews however I believe that they must have not stayed in Room 143 - 14th Floor. The location and views were certainly fantastic - Room 143 however was not. I booked 2 nights in a 3 bedroom apartment for 6 of us (3 couples) to stay the weekend - Friday and Sat 10th & 11th March 2023. I attended the front desk in August 2022 and booked the accommodation in person with management. I was advised the price was $660 for the 2 nights - booking and deposit made - confirmed by email. Upon arrival on the 10th march 2023 - we were given Room 143 - upon walking in - the room appeared a bit tired but the views and location made up for that. Whole apartment was very 'tired'. First person went to have a shower in the main bathroom - no hot water in that shower. I rang reception and first response was - "Well how many people have showered?" I explained it was the first person and they advised they would get a plumber in the next morning - to their word - the plumber arrived and he took one look and said - sorry this cannot be fixed and won't be able to use the shower. Spoke with management and their response was "You can use the showers in the pool area" - 10 floors down and not really appropriate. For the weekend we had 6 adults using the en suite shower!!! I suggested that perhaps a discount would be appropriate - especially as it didn't work from our arrival. I was advised they would look into it. The other issues that arose: 1. Rusted out ironing board (and broken for some time as it was not a fresh break) - we did manage to modify it to be able to use. 2. A band aid nicely placed on the main bedroom door knob 3. Got into bed and pulled the blanket up from the bottom and there is a dirty big stain right near my face 4. Curtains hanging off the hooks 5. The fridge rocking and rolling that we had to climb on the floor and adjust as the fridge felt like it would tip over when you tried to open the door 6. Apartment id for 6 persons - only 5 dining chairs inside and way less plastic outdoor chairs on the verandah - photos on website show 6 chairs 7. Water constantly dripping from ceiling on the verandah and very mouldy 8. Go to park the car - another car parked in our park. Unable to discuss the issues with management when we departed as the desk unmanned on a Sunday morning. I rang and emailed management - this was also an extremely disappointing experience: Stated they had discussed the shower issue with the owner of the apartment and they refused to provide any discount as we were offered an alternative showering arrangement - THE POOL. I also received a rude email that had a chop at me for requesting a discount after having given them a negative review on Booking.com. I could not have done a review on Booking.com because I didn't book through Booking.com - my brother and his family stayed there in a different apartment and they had issues as well and they did the review for their stay on Booking.com as they had booked through them - they had no working remotes, no lights in Bedroom 2, a shower tray full of sand and management trying to sting them an extra $50 on cost of stay to their confirmed Booking.com price. Management also had the hide to also state in that same email that they would not give a discount because we had received a 3 bedroom apartment for the price of a 2 bedroom apartment and that made up for no hot water in the shower in the main bathroom. I advised them that I failed to see how this was correct as we paid $660 for the 3 bedroom apartment for 2 nights and my brother had paid $445 for a 2 bedroom apartment for 2 nights - this did not make sense. Overall management were rude and unprofessional in their approach - if you do stay here - avoid Room 143 and stipulate you do not want that room.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Avoid Room 143 like the plague!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joseph C wrote a review Dec 2021
Camden, Australia241 contributions68 helpful votes
Excellent location - neat rooms - very close to beach ( 200m) - just pop downstairs to a variety of restaurants - walk to the Casino and Pacific Fair - even a Woolies at your doorstep... Perfect holiday destination.
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Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SirAnthon wrote a review Sept 2020
Brisbane, Australia96 contributions54 helpful votes
Our unit was clean, tidy and reasonably spacious, bathrooms a little tight, had great views of the ocean. Location is ideal, short walk to the beach, supermarket across the road and heaps of restaurants. One on site car park, so second car was on the street which were all metered, so that was a pain. Finding a car park and reception to check in was a task. Always disappointing when internet is not included, however price and location means we would return.
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne Wallis, General Manager at Victoria Square Apartments
Responded 1 Oct 2020
Thank you SirAnthon for your review. We appreciate your comments and look forward to your return to Victoria Square Apartments. We are looking into the Wi-Fi for our guests. There is one Owner who has purchased unlimited wifi for their guests. The Managers and Staff are happy to hear you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Barbara B wrote a review Jan 2020
1 contribution
very spacious units and great location. close to beach and shops. we have stayed here before for the past 7 years and will be back again. the location is great and you don't need a car to get around to everything
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Date of stay: November 2019
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 9 Jan 2020
Thank you barbarabL978XA for your lovely review. The Managers and staff love to hear our guests enjoy their staff every time! All the best for 2020 and look forward to having you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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StellaM78 wrote a review Dec 2019
Melbourne, Australia10 contributions9 helpful votes
Had a wonderful holiday with my cousin who hadn't experienced these wonderful units before and was blown away by how spacious, clean and comfortable our accommodation was. Thank you management for looking after us and can't wait to stay again in two weeks, Yay!!
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Date of stay: November 2019
Value
Cleanliness
Service
Room Tip: Most rooms I have stayed in have been fantastic but higher floors are great for the views.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 7 Jan 2020
Thank you StellaM78 for your review. Management and staff appreciate the feedback and look forward to having you stay at Victoria Square Apartments again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Michael D wrote a review Dec 2019
Tamborine Mountain, Australia110 contributions58 helpful votes
We’ve been staying here for twenty years whenever we get a chance. Very comfortable rooms, close to the beach and family friendly. Lots of great places to eat nearby. Kitchen is well set up and the management are helpful and responsive.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 7 Jan 2020
Thank you Michael D for your review. We appreciate your review as it helps Management and staff at Victoria Square Apartments to ensure that the procedures and units serve our guests in the best possible way. We are always striving to do better and that is why feedback like yours is important.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trishbris wrote a review Sept 2019
Brisbane, Australia32 contributions17 helpful votes
+1
Great location and that is it. I have been here before and it was a reasonably nice apartment. However this stay was horrible. Firstly the floor in kitchen was so dirty out shoes were sticking to it. The cabinets and benches were filthy. The oven, range hood and stovetop were disgusting and crawling with cockroaches as was the fridge. I complained to management and was assured it would be taken care of. They put foil over racks in oven! That was it. I had to clean what I could and buy spray for the roaches. Management said they were booked out so another apartment wasn't available. Worst apartment ever in Broadbeach. Shabby shabby shabby.
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Date of stay: September 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 11 Sept 2019
Dear Trishbris Thank you for your review. Your comments have been noted as regards to the cleanliness and have been passed onto the cleaning company that services the apartments. Victoria Square Apartments Holiday letting apartments are pest controlled every 6 months by a reputable company that services many apartment buildings on the Gold Coast. The company did return on your departure to respray the apartment. We are sorry your needs were not met this time. We have recently had our pool and Level 4 recreational area completely renovated. We wish you well in future bookings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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john back wrote a review Sept 2019
Brisbane, Australia3 contributions
We stayed in a 2 bedroom unit which was quite large and in a great location.There were parts of the unit which were showing signs of wear but not enough to cause a problem.We would certainly stay there again.
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Date of stay: July 2019
Value
Cleanliness
Service
Room Tip: Rooms not facing restaurants etc are quieter at night.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 10 Sept 2019
Thank you for your review. As all our apartments are individually owned we are encouraging our owners to update their apartments. We are lucky to have such great large units here in Broadbeach so close to shops, supermarket, beaches and public transport. We look forward to having you stay with us again in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane doe wrote a review Aug 2019
1 contribution
We arrived to this apartment and found it to be grubby. Stained sheets and aged/dated decor. FOB access required to activate lift was a pain as our group was moving around independently throughout the day The icing on top was the Dozens of tiny cockroaches found wandering the kitchen and beds in the evening 🤢
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Date of stay: August 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 3 Sept 2019
Dear Janeydoe19 Thank you for your feedback. Ouch! We're so sorry your experience did not match your expectations. Our apartments are Pest Controlled every 6 months. Our linen service is with a reputable company that services many apartment buildings on the Gold Coast. Security is important to us, especially in todays climate. This is why each floor has its own security. We set a high standard for ourselves and we are so sorry to hear this was not meet during your stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Louise C wrote a review July 2019
1 contribution
The units are old and feel dirty. Apartments are not cleaned well, are old and furniture is a miss match of items. Staff are not as friendly as you would hope for in a tourists spot. Would not recommend, the good location does not make up for the poor apartment and facilities.
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Date of stay: July 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Marianne W, Manager at Victoria Square Apartments
Responded 3 Sept 2019
Dear Loubymarie Thank you for your feedback. We have taken your feedback and informed our cleaning company who take pride in their work. All apartments are individually furnished by the Owner/s. Our staff are trained in tourism and will go out of their way to help guests enjoy their stay in Broadbeach. We are sorry your needs were not met this time. We have recently had our pool and Level 4 recreational area completely renovated. We wish you well in future bookings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$190 - AU$992 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
victoria square apartments hotel broadbeach, victoria square apartments broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
22
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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VICTORIA SQUARE APARTMENTS (AU$192): 2024 Prices & Reviews (Broadbeach) - Photos of Apartment - Tripadvisor

Frequently Asked Questions about Victoria Square Apartments
Which popular attractions are close to Victoria Square Apartments?
Nearby attractions include The Pink Flamingo Spiegelclub (0.2 km), Kurrawa Beach (0.3 km), and Kurrawa Pratten Park (0.2 km).
What are some of the property amenities at Victoria Square Apartments?
Some of the more popular amenities offered include free parking, dry cleaning, and laundry service.
Which room amenities are available at Victoria Square Apartments?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Victoria Square Apartments?
Guests can enjoy barbeque facilities, complimentary tea, and free instant coffee during their stay.
Is parking available at Victoria Square Apartments?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Victoria Square Apartments?
Conveniently located restaurants include Manihani Indian Restaurant, Mamasan Kitchen & Bar, and Social eating house + bar.
Is Victoria Square Apartments located near the city centre?
Yes, it is 0.4 km away from the centre of Broadbeach.
Are any cleaning services offered at Victoria Square Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Victoria Square Apartments?
Many travellers enjoy visiting Post Office Gallery (4.3 km).
Is Victoria Square Apartments accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.