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Savannah Resort is located at the heart of Broadbeach, the cosmopolitan hub of Queensland's fabled Gold Coast. It is perfectly positioned, and within a short walk are the casino, two big shopping centres, the restaurants and cafes of Broadbeach, and not forgetting one of the Gold Coasts most superb stretches of beach.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Russian, Malay
Location
46 Surf Parade, Broadbeach, Gold Coast, Queensland 4218 Australia
Broadbeach Savannah Resort
485 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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The room looks like it has been trashed by schoolies with multiple holes in the walls, dints, torn wallpaper.very dated old bathroom dirty grout. I emptied the lint from the dryer and it was so full it had mild growing in it . No plugs although you’re meant to wash your own dishes. No room service you’re meant to wash and dry all your own linen, I would’ve preferred to have known this when I booked as I would have chosen a hotel with room service I’m on holiday and still doing all my chores . Its redeeming features are proximity to beach shops and Pacific Fair and the pool is warm and my kids loved it. Really though, get a handy person in to fix the holes , scrub the bathroom and paint the walls we feel like we walked in after a party !
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You pay for what you get $148 a night, very basic, requires a full Reno. Entrance to room requires paint job or a dam good clean. Would not stay here more than one night. Good location to all restaurants and beach. Staff were friendly and parking was available.
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The photos online looked great. In reality, our experience is not the same. We had an apartment with a broken showerhead in a bathroom that hadn't seen bleach for a while. The tile grouting was mouldy black and the bathroom generally looked grubby. I don't blame the cleaners. It has just not been maintained regularly for years. We asked to change apartments and to their credit the change was effected quickly. The next apartment was slightly cleaner in the bathroom but there were still quite a few tiles with the mouldy grouting. As I said I don't blame the cleaners. Management doesn't appear to realise the potential if they only kept it at a far higher standard. The location is A+, but it is minimally equipped, one towel each unless we paid for a change under an 8 day stay there and only a handtowel in the kitchen, no teatowel. There's was a full oven and a 2element electric hob but we didn't want to cook. There were marks on the sofa arms and on the blankets! With regular upgrades and perhaps a bit more money spent on cleaners and equipment this building would've been amazing. The views are great and while I know it's old and tired, management needs to realise people want clean and modern with a little more than basic equipment. Please don't say 'thank you we'll let housekeeping know' as in many reviews. I'm sure they do their best with the condition of the apartments. Those higher than housekeeping need to sort it. Sadly we will not be back despite the convenience of the location.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed: July 2024, 4th floor King Room with balcony
Good value and reasonable Hotel, in a good location.
Room was a bit tired; but clean, functional, spacious with good kitchenette facilities.
TV was reasonably-sized & modern on a good swivelling bracket, nice balcony overlooking pool with reasonable views.
Shower over small bathtub (also the spa bath) wasn't great, with very small screen preventing little water splash onto floor, but did the job & water pressure OK.
King bed had handy power points & little tables each side - was 2 twins put together; OK, but centre split between them was noticeable & uncomfortable at times.
Undergound secure car parking area was way too small, with a few areas strangely signed no parking yet probably could be ok for guest parking - but good if you are lucky to get a spot.
Reception staff were friendly and helpful, the desk hours fairly limited (but shown clearly), security access tags into lifts, parking, building etc. seemed to work well.
Our room & experience was better than many of the poor reviews, will certainly consider again in future if the pricing remains relatively cheap – glad to have stayed there.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip:Â Be prepared for a full secure carpark without any spare spaces.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Positives - The room layout was nice and having the verandah overlooking Broad Beach was excellent. The comfort of the beds where excellent and having a small kitchen is handy. A good Air Conditioner and Foxtel in the room was a positive as well. Pacific Fair Shopping Mall and the Casino across the road a big plus. The Negatives - Rooms were not so clean and bathroom was very average. The whole room and most likely all the other apartments in the block need some freshening up for the price that they are leasing for especially when they add breakfast to the price. The breakfast handed out was very poor in standards when you compare similar apartments and hotels in the area. The only positive I give for staying at the Savannah is that the location is perfect and that the outdoor pool and spa where very good. My advise to travelers is don't expect to much when staying here and in my opinion nightly stays should be based between $80 to $115 off peak and $115 to $140 during the peak months and hopefully they improve there Breakfast menu. If they improved these things then it would be worth staying at there high rates. I give it 3 Stars and that's really pushing it.
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Date of stay: January 2020
Value
Rooms
Service
Room Tip:Â Higher floors have the better views
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Second stay here as had good first experience, except for the manager. 1st time the room was good and great location but NEVER again. I lost my purse at a servo enroute so arrived stressed, no cc and no ID. The manager was rude, told me it wasn't his problem I lost my purse and unreasonably argumentative - no empathy, no assistance, no nothing. Eventually checked in; all the walls to my room were patched and unpainted - it felt cheap and nasty. All round unpleasant experience. Believe all the reports about the manager and better spending your money elsewhere
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Date of stay: February 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip:Â Stay is reasonable except if you have an issue. The manager is rude and unhelpful
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked 3 rooms for 1 night. While the reception lady was efficient she needs to work on her people skills. Having prepaid the $250 per night per room, we were then expected to dish out $200 bond for each room. I questioned the amount stating that it seems rather excessive. Must have missed the fine print!! Each room had unsightly black marks on the walls and unpainted poorly patched up damages on both walls and doors, cracked tile and smoke alarm dangling from the ceiling in one room. Silicone and grout mould/dirt marks throughout. Rarely do I leave a negative review unless I believe it to be well founded and I feel ripped off by the hotel management in not providing accommodation to what a respectful person would consider 'fair and reasonable'. Having owned and operated a holiday park for over 12 years I understand guests expectations and this resort simply did not meet the benchmark.
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Date of stay: May 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My stay at this hotel was unpleasant, to say the least. The rooms were dirty, emanating an unbearable odor. The service was subpar, and the absence of on-site parking added another layer of inconvenience. Limited street parking only added to the frustration. I would not recommend this establishment to anyone seeking a comfortable and enjoyable stay.
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I’ve never stayed in such an overpriced, dated & unclean hotel/resort in all my years of traveling around the world & more disappointingly this ones on our shores! After our first of 11 nights ($220p/n), there were major Covid changes to the Victorian border that had me concerned that we should return earlier to avoid stricter changes. I had asked reception if we could shorten our trip due to this with a refund (free cancellation wasn’t an option at time of booking). With a lack of empathy displayed she advised she would need to speak to management. The next day it was confirmed that only a credit note would be issued & that would need to be used within 12 months. This wasn’t an option as we had already been in Queensland for a week & having to return & especially to a hotel of such poor maintenance was a poor solution along with poor customer service. She recommended I email the manager. I did so via this site & I still hadn’t received a reply, more than 10 days later!! Another display of poor customer service. The cleanliness of the room was of concern too. When I mentioned it to the receptionist a day after check in, she questioned why this wasn’t raised at check in. At first glance, there was dust & an old ripped off sticker on the glass coffee table! The walls hadn’t seen a coat of paint or wash down for over 30 years, hence the scuff marks throughout was disgusting! The beds only had one extra pillow for 2 people with uncomfortable bed toppers. Tiles were chipped & mould in the bathroom. Dirt around door handles, dead bugs in light fixtures, water leak damage around the kitchen tap, broken fridge shelf on the door, dusty timber doors that divide the room, not to mention one of these doors were missing!! Dirty kettle & toaster, rusted clothes horse on balcony & the washing machine wasn’t in your room as advertised, instead it was outside in the hallway & one that needed to be shared with your neighbour!! The only good thing about this room was the view as we were on the 13th floor!! I really expected much more from a $220 p/n room. Knowing they took advantage of travelers through Covid restrictions by lifting up the prices is utterly disgusting! Give this place a wide berth!
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Date of stay: January 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not one to write a review however this place was an absolutely disgusting . Would not recommend this place to anyone!! The staff were horribly rude and the room we got smelt of mold and had not been cleaned. Never got a refund once leaving the place as the lady on duty (sandy) wrote a different comment on our stay so the manager didn’t believe that our room was gross regardless of the cleaner coming and examining the room and agreeing with us that it was quite disgusting. Rudest people to deal with and a dirty place to stay
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Date of stay: January 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wifi is available via freedom internet, it costs $10 per 24 hour 750mb, they also have cheaper rates depending on stay duration and GB that you would like. And can be paid directly to freedom internet with credit card.
There are more places to choose from in the Broadbeach area.
PRICE RANGE
AU$140 - AU$223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
broadbeach savannah hotel broadbeach, savannah hotel broadbeach, savannah resort broadbeach
FORMERLY KNOWN AS
BreakFree Savannah
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
120
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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