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BreakFree Diamond Beach Broadbeach

Diamond Beach 10-16 Alexandra Ave, Broadbeach, Gold Coast, Queensland 4218 Australia
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Traveller (385)
Room & Suite (115)
Pool & Beach (69)

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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#17 of 49 apartments in Broadbeach
Location
Cleanliness
Service
Value
BreakFree Diamond Beach offers one, two and three bedroom apartments; all are self-contained and include fully-equipped kitchens, laundry facilities, ceiling fans, Cable TV and large balconies, some with direct pool access. **Please note: NO CANCELLATIONS OR AMENDMENTS** Important information: Construction of a residential high-rise building has commenced on one of the exterior boundaries of the resort complex. Rooms in the direct vicinity of this boundary may be impacted by an increase in noise levels between the hours of 6:30am and 6:30pm (Monday to Saturday). During this time resort staff will do their best in meeting any guest requests in allocating away from the affected areas. This hotel does not accept cash as a payment method. Credit, debit and prepaid cards are accepted to buy goods and services.
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Property amenities
Free parking
Wifi
Pool
Children's television networks
Kids' outdoor play equipment
Spa
BBQ facilities
Baggage storage
Parking
Paid wifi
Hot bath
Outdoor pool
Heated pool
Fence around pool
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Kitchenette
Dishwasher
Flatscreen TV
Bath / shower
Seating area
Telephone
Iron
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English

Location

Diamond Beach 10-16 Alexandra Ave, Broadbeach, Gold Coast, Queensland 4218 Australia
BreakFree Diamond Beach Broadbeach
1804Reviews17Q+A100Room tips

Reviews
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ozdenis wrote a review 19 Feb
Port Stephens, Australia72 contributions23 helpful votes
Older style resort is very good for families - big pools, big B-B-Q, children’s play area, very tight security, good size clean apartment, good hot water supply and pressure, as are available at many other Gold Cost resorts but no lifts to reach 2nd or 3rd floor apartments. However it was the greeting we received upon arrival that set the tone for my review. Not particularly friendly greeting - when booking, as I sometimes do when the occasion is relevant, I mentioned that we were celebrating our 55th wedding anniversary and that our son and family were holidaying from Japan. No acknowledgement whatsoever compared to previous instances where the property management has offered congratulations, a welcome to overseas visitors, and even gifted a bottle of wine or chocolates or in a previous instance upgraded our accommodation to a much higher level. But the most noticeable aspect was the 200ml of milk provided in the fridge along with a limited supply of tea and coffee provisions (our party consisted of 4 adults and 1 child staying for 4 nights). When receptionist was approached for some additional milk, we were informed that was all that was provided but we could purchase a carton of milk for $4 ($1.60 at supermarket). In all our previous holidaying and traveling we have never experienced such limited supplies. Obviously a standard situation here as the in-room notes states that "your first cup of coffee is on us". First cup out of a 4 night stay. Also don’t expect free wi-fi ($15/day), available free at so many other alternatives these days, unless you are an Accor member (luckily I am). We have been associated in the past with the accommodation/travel industry and know from experience that attention to detail for individuals can be very rewarding. It is a pity that management at this resort takes such a penny-pinching attitude when compared to other accommodation establishments in the area, when a few cents spent would have been rewarded with a much higher rated review. Denis
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diane W wrote a review 3 Feb
1 contribution
We stayed in a 3 bedroom property, it was clean, comfortable and the pools were great! Our door battery died and we were locked out at 10 pm so we contacted the after hours service and were back inside within 10 minutes. It’s our 11th visit and we will definitely be back, amazing service, pools and great location to restaurants, beach and shops!
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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deanwebb2016 wrote a review Jan 2024
Brisbane, Australia302 contributions169 helpful votes
Stayed in Room 21, a 3 bed deluxe apartment. Handy if you have elderly or physically impaired guests, as the Resort is 3 levels with no Lifts. Very comfortable and great pool areas for people with kids. Only gripe was the internal floors in the Apartment were sandy/gritty underfoot.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sonya G wrote a review Jan 2024
1 contribution
Location is great, Resort is great. Holiday was great 👍 You can stay all day at the resort, or stroll down the street for a coffee or walk 100 metres to the beach. What more could you want for a relaxing holiday. Our 10th stay and can't wait till our 11th.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Elspeth wrote a review Jan 2024
Australia1 contribution
Unfortunately the good location and size of the pool is completely overshadowed by the fact that My Husband, 9 year old son and 2 year daughter contracted severe staph infection. My daughter in particular has sores over her entire body that need dressing changes everyday from general practice nurses. The room we stayed in was a good size but not clean (surface level clean only), especially the showers. I think it is with grave importance that they review their cleaning procedures in the rooms as well as the pool conditions before I would consider going back.
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Date of stay: January 2024
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Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darryl Barker, General Manager at BreakFree Diamond Beach Broadbeach
Responded 4 weeks ago
Kia Ora Climber31852241586, Whilst I agree that a Staph infection is not pleasant, it is highly unlikely that it would have been obtained from the pool which due to the pH & Chlorine is unable to survive. our pools are tested twice a day by our onsite team, twice a week by a IQP and annually by the Gold Coast City Council and Queensland Health, ironically just prior to your stay our annual testing gave us a clean bill of health. In terms of the units, these are cleaned by using Hospitality industry grade cleaning products which are used by our onsite Housekeeping team, Sadly on review of the hotel log there is no mention of any issues reported, if highlighted the Housekeeping team would have been only too happy to recertify any issues whilst you were in residence, Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Phil658362 wrote a review Jan 2024
Melbourne, Australia8 contributions4 helpful votes
Awesome pools and great location but tired, broken, dirty and run down rooms. Dishwasher had broken bits, door locks broken, curtains don't block the 5am sun, bathroom and kitchen grout is black dirty, chairs on their last legs, at times it felt like everything was at the end of its life.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Enjoy the pool and the proximity to Broadbeach shops, restaurants and beach but if you want a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mark331 wrote a review Dec 2023
Brisbane, Australia36 contributions28 helpful votes
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During my three-night stay in Unit 138, I encountered some notable inconveniences that warrant attention. Despite the unit featuring a spacious balcony, the experience was marred by an inconsiderate permanent occupant residing above. Unfortunately, this individual chose to wash their pet's urine down the drain directly onto the outdoor area where I was seated. Furthermore, the unit presented additional challenges, such as the absence of fan knobs and insufficient kitchenware, with only three large plates and bowls available. This posed a difficulty for my family of four. The overall condition of the unit is average at best, requiring renovation and repairs, including addressing a noticeable hole in the wall. Despite my expectations from a reputable hotel under the Accor group, the experience fell short, and I am unlikely to return. I believe there are superior accommodation options available in close proximity that would better meet my needs.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Rooms have no air-conditioning and are extremely hot.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ciara S wrote a review Nov 2023
1 contribution
Great size apartment for a family and we had the best location over looking the pool. The pool area was clean and tidy as was the access to the bbq and eating area. Would have been great if both spas were heated.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Make sure that you bring your own tissues, washing detergent and dish washing detergent as you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darryl Barker, General Manager at BreakFree Diamond Beach Broadbeach
Responded 27 Dec 2023
Dear Ciara918, Thank you for taking the time to provide feedback, I will share your comments with the team, we have two spas and large hot pool which are heated year-round, sincere apologies if the temperature was not as expected, snice your visit all heaters have been replaced and are performing as designed. Many Thanks again for your comments and we look forward to hosting you again in the near future, Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kerry20015 wrote a review Nov 2023
New Lynn, New Zealand20 contributions3 helpful votes
Highlight of our trip was the use of the pool area. This is fantastic for the children. They have used the space well to create a spacious pool area so it doesn't feel so crowded. Unfortunately the spa wasn't always hot - unsure why that was. Plenty of loungers, shade area and bbqs. Rooms are spacious and all have air-con. Had our own washing machine and dryer which was handy as we only got 4 towels and you had to pay for extra or wash and dry your own which was a hassle with the kids swimming all day, not giving the towels time to dry while still having to have clean towels for showers etc. Great location and close to amenities. Pacific Fair, beach and Broadbeach cafes/shops all in walking distance or a very short drive. Free parking available for each room which is great as not every hotel/resort we have stayed at has this availability.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Darryl Barker, General Manager at BreakFree Diamond Beach Broadbeach
Responded 27 Dec 2023
Dear Kerry20015 Thank you for taking the time to provide feedback, I will share your comments with the team as I know they appreciate your kind words, we have just upgraded all the pool heaters and are working as designed, Many Thanks again for your comments and we look forward to hosting you again in the near future, Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Relax68327867955 wrote a review Nov 2023
1 contribution2 helpful votes
Breakfree Diamond Beach Broadbeach - this is a great place to stay particularly for families. Our family was made up of myself (50yrs), my hubby (52yrs), Oldest daughter (24yrs), Son (20yrs) and x2 younger daughters (17yrs & 14yrs). We stayed here from Mon 23 Oct - 28 Oct 2023 and this was our first time to the Gold Coast. Location is awesome - Pacific Fair Mall is 15min walk one way, opposite direction is the beach which is couple hundred metres away maybe 10min walk. Easy walking distances to both. Tram/Bus station is 10mins walk & they come every 10-15mins and go everywhere if you don't want to drive. The POOL pics on their website is what captured my attention for our stay at this place. It really was the draw card and it did not disappoint in real life too. There are a couple of smaller pools for toddlers under 5, a larger warm pool for all ages, then there is the colder bigger pool which was nice to jump into after being out all day and you need a cool down dip. There are also 2 spa pooIs. One outside by the warm pool and the other (which is the hotter one of the 2) is inside a man made rock cave. These pools/spas are a great place to hang out at all day, especially if you're a family that loves to swim! We made sure to swim in there everyday at least 2 or 3 times per day. Also, the pool area is locked from 10pm - 7am which is a good thing, no late night yahooing or nightly swims. BBQ area by the pool is huge. Unfortunately we never got to use it, but those who did made you hungry while you're swimming around that's for sure! Walking through the complex you are surrounded by lush gardens and lovely fauna, a nicel distraction from the construction that's going on around the exterior of the resort. We stayed in a 3bdrm apartment in #Rm 163. There are 3 flights of stairs to get to this unit (not a great unit to be in if you have older people or those with disabilities in your group) but this is mentioned on their website. CONSTRUCTION is everywhere on the GC, 2 of the rooms balconies in this unit open right on up to it. Construction noise starts around 6am to 4pmish, but luckily we didn't stay indoors much as there were too many theme parks, zoos, restaurants & shopping to do...😂😂 NO WIFI I had a mutiny on my hands because there was no wifi! The resort offers 2hrs per day free wifi, but after that you have to pay for more if you need it....stupid considering you pay a lot to stay there?! The Malls where a great alternative for the kids to connect wirelessly & for free! I'm in no way tech savvy, but apparently if you buy a sim card with data on it, you'll be back online instantly 🤣 duh! The unit lacked a few essential items - spatula, cups, toilet paper, laundry powder...but those were minor things. So, If you're looking for somewhere to stay with all the ultra modern bells and whistles, this place wouldn't be for you. Overall we were very happy with our apartment. It wasn't as flash and modern looking as those around it but it was clean and spacious and very affordable for what we got. We really enjoyed our stay, so much so that I'm booking again for next year and with more family 😊👍
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: NO Wifi at the resort (unless you buy it from reception) otherwise buy a sim with data on it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$240 - AU$424 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
breakfree diamond beach hotel broadbeach, diamond beach hotel, diamond beach broadbeach
FORMERLY KNOWN AS
Diamond Beach Resort
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
100
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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BREAKFREE DIAMOND BEACH BROADBEACH (AU$238): 2024 Prices & Reviews - Photos of Apartment - Tripadvisor

Frequently Asked Questions about BreakFree Diamond Beach Broadbeach
Which popular attractions are close to BreakFree Diamond Beach Broadbeach?
Nearby attractions include Himalayan Salt Factory (0.4 km), 19 Karen Contemporary Artspace (0.4 km), and True Blue Opals and Gems (0.4 km).
What are some of the property amenities at BreakFree Diamond Beach Broadbeach?
Some of the more popular amenities offered include a pool, a spa, and free parking.
Which room amenities are available at BreakFree Diamond Beach Broadbeach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at BreakFree Diamond Beach Broadbeach?
Guests can enjoy barbeque facilities during their stay.
Is parking available at BreakFree Diamond Beach Broadbeach?
Yes, free parking is available to guests.
What are some restaurants close to BreakFree Diamond Beach Broadbeach?
Conveniently located restaurants include Le Cafe Gourmand, Iyara thai, and The North Room.
Are there opportunities to exercise at BreakFree Diamond Beach Broadbeach?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at BreakFree Diamond Beach Broadbeach?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to BreakFree Diamond Beach Broadbeach?
Many travellers enjoy visiting Post Office Gallery (5.0 km).
Is BreakFree Diamond Beach Broadbeach accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.