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BreakFree Diamond Beach

Traveller (311)
Room & Suite (120)
Pool & Beach (54)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
BreakFree Diamond Beach offers one, two and three bedroom apartments; all are self-contained and include fully-equipped kitchens, laundry facilities, ceiling fans, Cable TV and large balconies, some with direct pool access. Keep the whole family entertained, with onsite facilities including two lagoon swimming pools nestled amongst tropical landscaped gardens and waterfalls, bridges and rock-cave spas, and for the kids, there is a heated novelty fun pool, Children's playground and games room. **Please note: NO CANCELLATIONS OR AMENDMENTS** Important information: Construction of a residential high-rise building has commenced on one of the exterior boundaries of the resort complex. Rooms in the direct vicinity of this boundary may be impacted by an increase in noise levels between the hours of 6:30am and 6:30pm (Monday to Saturday). **Note, no work will be taking place on the worksite from the 21st December 2018 until the 7th January 2019.**
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Property amenities
Pool
Free parking
Spa
Dry Cleaning
Heated pool
Hot Tub
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
1,628Reviews
373Photos
15Q+A
100Room tips
Traveller rating
  • 554
  • 645
  • 253
  • 96
  • 80
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
great location. Rooms are tired but comfy. Cleanliness let the place down. Dirty dishes and dishwasher on arrival. doors did not shut properley to balconies therefore was a little noisy in bedrooms at night.
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Review collected in partnership with AccorHotels.com
Response from TeiganMcDonald, General Manager at BreakFree Diamond Beach
Responded 2 days ago
Dear Connector36751290744 Thank you for taking the time to tell us about your experience at the BreakFree Diamond Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Teigan McDonald General Manager
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Excellent location, short stroll to beach and parks plus a large shopping mall. Only downfall was wifi $10 per day addition charge, this should be factored into night prices and not additional cost to tourists, as this extra cost was not expected.
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Review collected in partnership with AccorHotels.com
Response from TeiganMcDonald, General Manager at BreakFree Diamond Beach
Responded 2 days ago
Dear Nomad12673441226, We very much appreciate your comments regarding your stay at the BreakFree Diamond Beach. It is always a pleasure to receive positive feedback. I will share your comments regarding wifi with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Kind regards, Teigan McDonald General Manager
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Great pool area, especially if with kids. Rooms are poorly maintained with ours having a dripping tap, which the staff fixed by turning off so hard my wife could not turn on. Curtains falling down and windows extremely dirty with years of build up. Needs a Kartcher to go
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Review collected in partnership with AccorHotels.com
We love coming back to this complex. Location is great and close to beach Oasis and Pacific Fair. Facilities are well maintained and of an exceptional standard. Staff are friendly and obliging. Some units get more sun than others so be clear when booking.
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Review collected in partnership with AccorHotels.com
Response from TeiganMcDonald, General Manager at BreakFree Diamond Beach
Responded 2 weeks ago
Dear Stay55339030854 Thank you for taking the time to provide such valued feedback. We hope that you give us the opportunity to provide you with exceptional service again in the future. Sincerely, Teigan McDonald General Manager
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This was an awesome Little place to stay! Clean, tidy very family friendly and all the staff were great to deal with! We stayed in an updated unit and would definitely recommend it to any family looking for a place to stay on the Gold Coast!
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Response from TeiganMcDonald, General Manager at BreakFree Diamond Beach
Responded 2 weeks ago
Dear GlobeTrotting701483 Thank you so very much for taking the time to read such valued feedback and I can not tell you how pleased we are to read that we met your expectations. We hope to welcome you back to Breakfree Diamond Beach Resort again soon! Sincerely, Teigan McDonald General Manager
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12345624
Are guests allowed visitors?
Yes
0 votes
we had appt 58. ground floor large verandah steps from path to our verandah. deluxe 3 bedroom. excellent layout no pool view though
0 votes
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Hi Jo We did not stay in a delux so it's hard to say, all the units are different in what they supply. I am pretty sure there wasn't a coffee machine but I know of others staying there that had DVD player. You could try contacting the resort and see if they have allocated you a unit yet since it's only a week away to find out. Enjoy your holiday !!
0 votes
Yes we had air con in the living area plus ceiling fans in living area and bedrooms
0 votes
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Are there 3 bedroom deluxe units on the ground floor?
I believe there are 3 bedroom Deluxe apartments, but best to email Break Free direct you will find they are very helpful it is well worth the extra cost for a Deluxe apartment as the not renovated apartments are very tired and dated.
1 vote
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123
"dont choose the beach side."
"the rooms facing the pool area"
"Plumbing is noisy, so you hear your neighbours shower going, and flushing the toilet. Not ideal at 1am."
"No lifts - so request a ground floor room when booking if you don't want to cart your bags upstairs."
"Try booking through Air b’n’b, you may get a better room with a true description represented by the online photos."
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12345620
PRICE RANGE
USD 89 - USD 465 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
breakfree diamond beach hotel broadbeachdiamond beach hoteldiamond beach broadbeach
FORMERLY KNOWN AS
Diamond Beach Resort
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
100
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