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Bel Air on Broadbeach

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Bel Air on Broadbeach
Bel Air on Broadbeach
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869 Reviews from our TripAdvisor Community

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Showing 868: English reviews
Canberra, Australia
Reviewed 29 October 2016

Excellent service. Friendly staff. Easy access to everything. Pools and spa clean and checked frequently. Great to have a coffee bar in the East Wing. Internet hooked up immediatly. Everything is just a phone call away. Rooms spotless, plenty of linen and towels.

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Helpful?
Thank rosie1971331
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Rosie It sounds like we ticked all the boxes for you which is what we love to hear. Thanks so much for sharing your thoughts through this forum. We hope to see you back again soon. Best regards Mark Small Managing Director

Reviewed 29 October 2016 via mobile

Stayed there in apartment 3064 overlooking the ocean . The apartment is clean and comfortable. The staff are friendly and helpful. It has a good security system which makes it a save place to stay . We used the pool facility often always finishing off with a short stay in the spa pool . The Bel Air has a nice...

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1Thank Ralph d
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Ralph Thanks so much for such a comprehensive review. We are thrilled to hear that you had such a good time and we look forward to your return. Best regards Mark Small

Auckland
Reviewed 26 October 2016

Fantastic location, with outstanding accommodation. We were in one of the Sub Penthouse apartments. The views were amazing and every room was fantastic. The indoor pool was fantastic for the kids on the days it was too cold for the outdoor pool.

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Helpful?
Thank cspretty
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear cspretty Thanks for taking time out to write such a positive review. We are thrilled to hear that you had such a great time and we hope to see you again soon. Best regards Mark Small Managing Director

Brisbane, Australia
Reviewed 25 October 2016

Not happy with having to tie up security bond for so long. Should be released once room has been checked over....eg..hold in hotel account until room cleared then release to customers nominated account. Much more convenient both ways instead of just the hotels. Old fashion and very inconvenient for customers to tie up $300 for up to seven days

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Helpful?
Thank Jim Y
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Jim Sorry that you were inconvenienced by the $300 pre authorisation on your card. This is standard practice on the Gold Coast and we disclose it as prominently as possible before guests arrive. We do offer an alternative of a cash bond which is released at time of departure. Unfortunately we cannot customise the hold period of the pre...

Penrith, Australia
Reviewed 25 October 2016

Very central to everything. Just a short trip via the tram to surfers paradise and main beach. Lots of restaurants and shopping nearby. Walking distance to Dracula's, a must do while up there. Short walk to beach. Amazing pool.

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Helpful?
Thank H1236XMmatthewb
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Matthew Thanks for the great review. We agree that Draculas is a must do as we are big fans ourselves. I caught the tram myself up to the GC600 Supercars Event at Main Beach at the weekend. It is just a fabulous way to get around! We hope to see you again soon. Best regards Mark Small Managing Director

Sydney, Australia
Reviewed 25 October 2016

Clean, spacious and well-supplied apartment with plenty of premium amenities (such as Foxtel, multiple pools and spa, and well-serviced reception). Excellent position too - Short stroll to Pacific Fair shopping centre, beach and Broadbeach shops, bars and clubs. Very responseive to special requests to - requested a high level and got it - spectacular views. Definitely recommended.

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Helpful?
Thank Bob A
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Bob Thanks so much for such a great review. We are thrilled to hear that you had such a good time and we hope you can come back and do it all again soon. Best regards Mark Small Managing Director

Melbourne, Australia
Reviewed 24 October 2016

Belair presents itself as an oasis with a beautiful pool and relaxing space. The accommodation is excellent. The cafe is also excellent. The staff are pleasant and always helpful. The location has the best of both worlds - luxury shopping center at your door step and a tram always ready to take you on a journey to Surfers (or walk!)

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Thank RON C
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Ron It sounds like you had a fabulous stay with us which is what we love to hear. Thanks for sharing your thoughts with others. We hope to see you again soon. Best regards Mark Small Managing Director

Grafton, Australia
Reviewed 24 October 2016

Great secure apartments, clean and comfortable. Fantastic parking. Wonderful customer service. Straight across from Pacific Fair for shoppers and Jupiter's Casino is just across the road as well. Perfect base.

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Thank michelleA8982SL
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Michelle Thanks for letting everyone know what a wonderful time you had with us. We really appreciate it and we hope you can come again soon. Best regards Mark Small Managing Director

Newcastle, Australia
Reviewed 21 October 2016

stayed in a 2 bedroom apartment in October for 4 nights with my adult son and sister. Everything we needed there and very convenient to shopping and restaurants. Recommend for a pleasant stay. Very efficient staff.

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Thank ruthf298
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Ruth Thanks for taking time out to write such a positive review for us. We are thrilled to hear that you had such an enjoyable stay and we would love to see you back again sometime. Best regards Mark Small Managing Director

Christchurch, New Zealand
Reviewed 20 October 2016

Staff were friendly, welcoming,kind,considerate,courteous and helpful. One minor problem......we arrived after 6 pm from New Zealand and were disappointed to find that reception was not attended for a few moments we were perturbed after a long trip not knowing what to do,but to be fair a lady from reception was in the building working late,very quickly put us at ease...

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Helpful?
Thank L6891NGpamd
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear L6891NGpamd We are very happy to hear that you had such a great time. Our reception does close at 6pm most nights and 8pm on Fridays but we have a very simple after hours check in process and our Managers live onsite so are available to help at any hours as required. We hope to see you back again...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Location, location, location! Situated right in the centre of trendy Broadbeach,you will be perfectly positioned to enjoy a variety of dining options, magnificent patrolled beaches,shopping centres, extensive parklands, public transport and proximity to business facilities such as the Gold Coast Convention Centre and Jupiters Casino.Bel Air offers well appointed one, two and three bedroom apartments, many boasting ocean, hinterland or canal views.Facilities include a Roman-style outdoor pool, heated indoor pool, fully equipped gymnasium, children’s wading pool, several BBQ areas and much more. ... more   less 

Additional Information about Bel Air on Broadbeach

Address: 2633 Gold Coast Hwy, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly Mantra Bel Air)
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $143 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bel Air on Broadbeach 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mantra Bel Air Hotel Broadbeach
Mantra Bel Air Broadbeach
Mantra Bel Air Hotel Apartments
Bel Air On Broadbeach Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air on Broadbeach staff and other travellers.
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Questions? Get answers from Bel Air on Broadbeach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book an ocean view room, the view is amazing. ”
 of 5 bubbles CharmaineG394, 19 Feb 2017 | Read review
“ask for air cond bedroom if staying in hotter months.”
 of 5 bubbles geoffs647, 14 Feb 2017 | Read review
“North Tower apartments are bigger I think.”
 of 5 bubbles NicoleBahrain, 16 Jan 2017 | Read review
“The entire Penthouse was well maintained, clean and very spacious with uninterrupted views of the Pacific Ocean”
 of 5 bubbles 919rodney, 15 Jan 2017 | Read review
“Get a few extra supplies from reception eg dishwashing detergent if staying a while ”
 of 5 bubbles niccollec2017, 14 Jan 2017 | Read review
5 of 5