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Bel Air on Broadbeach

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Bel Air on Broadbeach
Bel Air on Broadbeach
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886 Reviews from our TripAdvisor Community

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Showing 885: English reviews
Auckland, New Zealand
Reviewed 20 November 2016

Excellent service from the friendly staff- was also a great clean pool, gym, indoor pool sauna-bbq facilities on site lovely cafe open on site for breakfast-5mins walk from the beach & pacific fair a massive shopping mall. Excellent air conditioning- the apartment was self catering & a pizza place/restaurants downstairs. Bus/tram station close but could not be heard when doors...

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Helpful?
Thank lucypeka
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Lucy Thanks so much for such a glowing review. It is also very rewarding for us to hear when guests have enjoyed themselves so much. The new Pacific Fair shopping centre is an amazing shopping and dining experience which as you rightly say is right at our doorstep. We are glad you had a chance to experience it! We...

Rockhampton, Australia
Reviewed 18 November 2016

Enjoyed fantastic pool and spa, lovely and clean. Friendly staff, helpful. Apartment was great for the family, again lovely and clean, however a strong aroma of ethnic foods lingered in corridors. Would highly recommend anyone to stay here, we will definitely return.

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Thank H4721KLmeganb
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Megan Thanks for the great review. We are very happy to hear that you enjoyed your stay. Sorry about the cooking smells. We do have one resident in particular who loves to cook in that style. If you book direct next time you could request a room away from that floor if it is a problem. Best regards Mark...

Pauanui, New Zealand
Reviewed 17 November 2016

We found the place. clean friendly and helpful in all areas. Great location, except we had a bit of road noise as we were on the side where the traffic flows. With the windows closed it was not to bad.

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Thank elsierouse168
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Elsie Thanks for the great feedback. A tip for next time is to request a room away from the Highway. We only have a few rooms facing the Gold Coast Highway and they are generally our "Value" apartments. There is road noise with the doors open but as you say the double glazed windows do a good job of...

Cambridge, Massachusetts
Reviewed 16 November 2016

We spent the first seven nites of our trip at the Bel Air. It was GREAT!! We had a very spacious unit, with a king size bed, two sliders to the deck, ocean view, washer/dryer to name just a few perks. The unit was clean and well maintained. It was definitely more like a condo or timeshare than a hotel...

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Thank JoanieDC
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Joanie Thanks for a great review. Please note for next time that daily housekeeping is available for a small extra charge and otherwise we do a mid-week service for stays over 7 days. Also worth noting is that you don't have to go 3 blocks to find a supermarket! There is a Friendly Grocer on the premises and a...

Auckland Region, New Zealand
Reviewed 15 November 2016

We have been to the Bel Air about 4 times now and we come here each year. We really enjoy staying here with the location to Pacific Fair. Only area is they need to have a look at the bathroom - starting to look like it needs refurbishment, otherwise room was clean and tidy. Very good stay again.

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Helpful?
Thank Andrew M
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Andrew Thanks so much for being a loyal Bel Air on Broadbeach supporter. We really value our return guests and appreciate your support and feedback. I accept your point about the bathrooms and that is certainly something we are working on. Best regards Mark Small Managing Director

Hamilton, New Zealand
Reviewed 15 November 2016

Thank you so much, we arrived on the 5th nov and stayed 8 nights in one of your apartments. It was so close to everything and having the space for our hired car was even better. We found the place to be very clean and the two ladies at the front desk were so inviting and friendly. Thank you so...

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Helpful?
Thank amandapetrie84
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Amanda It sounds like you had a fabulous time here which is what we love to hear. Thanks so much for sharing your positive experience with others...we really appreciate it! Great to hear you will be back...we look forward to having you. Best regards Mark Small Managing Director

Mornington, Australia
Reviewed 15 November 2016

I recently booked a large group to stay at the property. Staff were extremely helpful during the booking process as well as attending to my needs once we arrived. Accommodation standard was fabulous and perfect location. Easy walk to the beach and Pacific Fair Shopping Centre. Supermarket, bottle shop and some restaurants all located at the front of the hotel....

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Thank Heather T
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Heather Thanks so much for a great review. We are thrilled to hear that everything worked out so well for your stay and we would love to see you back again. Best regards Mark Small Managing Director

Melbourne, Australia
Reviewed 15 November 2016

We really enjoyed our stay, staff very friendly. Cafe in site was also friendly staff and nice food. The pool are was fabulous. Will definately return again. Rooms a little old but very clean and tidy.

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Thank Dale H
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Dale Thanks for the positive review. We are very happy to hear that you had such a good time. Come again soon Best regards Mark Small Managing Director

Auckland, New Zealand
Reviewed 14 November 2016

Had everything that you needed and staff helpful and nice. Some areas look a bit tied but useable. Pool area time should be until at least 10pm. Toilet out by pool area would be handy as always need to have your key on you.

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Thank 25katy
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Katy Thanks very much for your review and feedback. We do run a very secure resort and as you have noted it is important to have your key with you at all times. That said, it possible to access the toilets from the outdoor pool without a key, simply by passing through the indoor pool area. Something to note...

Brisbane
Reviewed 14 November 2016

Facilities and staff were wonderful. Within walking distance of everything you need and public transport is easily accessible. Beds could do with updating, they were rather hard. Overall, a great place to stay.

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Thank Angie J
Mark S, Managing Director at Bel Air on Broadbeach, responded to this review

Dear Angie Thanks so much for your positive review and feedback. We have in fact updated most of our beds recently but just a few remain to be done. I will inspect the beds in the rooms you occupied with a view to updating them. Best regards Mark Small Managing Director

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Location, location, location! Situated right in the centre of trendy Broadbeach,you will be perfectly positioned to enjoy a variety of dining options, magnificent patrolled beaches,shopping centres, extensive parklands, public transport and proximity to business facilities such as the Gold Coast Convention Centre and Jupiters Casino.Bel Air offers well appointed one, two and three bedroom apartments, many boasting ocean, hinterland or canal views.Facilities include a Roman-style outdoor pool, heated indoor pool, fully equipped gymnasium, children’s wading pool, several BBQ areas and much more. ... more   less 

Additional Information about Bel Air on Broadbeach

Address: 2633 Gold Coast Hwy, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly Mantra Bel Air)
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $152 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bel Air on Broadbeach 4*
Number of rooms: 90
Reservation Options:
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Also Known As:
Mantra Bel Air Hotel Broadbeach
Mantra Bel Air Broadbeach
Mantra Bel Air Hotel Apartments
Bel Air On Broadbeach Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Bel Air on Broadbeach staff and other travellers.
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Questions? Get answers from Bel Air on Broadbeach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“North tower facing south east to avoid hot morning sun”
 of 5 bubbles M3059PFstevem, 19 Mar 2017 | Read review
“Apartments with a balcony facing the pool complex are really beautiful”
 of 5 bubbles sueg701, 12 Mar 2017 | Read review
“Sit out on the balconies and enjoy the beautiful scenery and lovely morning sun and cool afternoon sea breeze. Most balconies overlook the excellent spa and pool complex.”
 of 5 bubbles 886graemem, 12 Mar 2017 | Read review
“Rooms facing the pool are best because they are cooler in the afternoon/evening”
 of 5 bubbles , 1 Mar 2017 | Read review
“As soon as you get into the room if it has not been opened and its hot, PUT THE AIRCON ON!! trust me with the sun.”
 of 5 bubbles 393laurab393, 1 Mar 2017 | Read review
5 of 5