Dorsett Gold Coast
5 The Darling Avenue, Broadbeach, Gold Coast, Queensland 4218 Australia
Lowest prices for your stay
USD 179
USD 180
Get rewarded with One Key
USD 136
PricelineUSD 179
Hotels.comUSD 180
travelup.comUSD 164
View all 11 deals
Payments made by partners impact the order of prices displayed. Room types may vary.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Full view
View all photos (92)92
Room & Suite (15)
Dining (3)
About
#35 of 73 hotels in Broadbeach
Location
Cleanliness
Service
Value
Dorsett Gold Coast is Broadbeach Island’s latest lifestyle hotel, located within the world-class entertainment and leisure destination at The Star Gold Coast. Dorsett Gold Coast features 313 rooms, carefully designed to embody the Dorsett brand and the unique character of the Gold Coast. The hotel delivers a new standard of sophistication, service and style to the island including an expansive resort style pool overlooking Broadbeach, with a vibrant poolside bar and sub-tropical recreation deck. Indulge in the ultimate blend of beach, dining, shopping & entertainment just 30 minutes away from Gold Coast Airport.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
24-hour security
24-hour check-in
24-hour front desk
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Electric kettle
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Location
96Great for walkers
Grade: 96 out of 100
139Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
5 The Darling Avenue, Broadbeach, Gold Coast, Queensland 4218 Australia
Getting there
Rental CarsSee all Broadbeach car hire
142Reviews1Q+A43Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
- 61
- 18
- 33
- 14
- 16
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
We recently stayed at The Dorsett on a family holiday to the Gold Coast. Overall, we had a good experience but there are definitely some basics that as a hotel they need to work on. The location is great, with easy access to Broadbeach, Pacific Fair and public transport. The rooms are lovely, albeit lacking some practicalities as mentioned in other reviews. We had a lovely view of the city skyline. Our check in process was great, the Reception team and concierge were incredibly helpful and obliging. We loved the pool area, it’s a great spot to relax and it lovely to swim in. What actually let our stay down was the housekeeping, which by Day 5 of our stay just became a huge frustration. The toiletries, coffee pods and tea/coffee/sugar sachets were not full to begin with, but didn’t actually get replenished until the final day of our stay - after multiple requests over the previous days. It was not ideal to have to even ask for such a basic thing once, let alone multiple times until it actually got actioned. Our room was also not serviced until after 5:00pm each day, which was hugely problematic when we’d been out all day, come back to get ready for dinner and didn’t have clean towels to have a shower, etc. Our coffee mugs and teaspoons didn’t get replaced for clean ones at any point throughout our stay, despite multiple requests - they just sat on the bench, dirty. It is something so basic, yet so crucial, and I felt like I was starting to sound like a broken record with continuous requests for things that should have just been a given. It became far more frustrating than it needed to be, when it was just not being actioned and it is apparent that the hotel is possibly not used to having guests stay longer than a couple of nights as there doesn’t seem to be a housekeeping process for those that are staying a little longer. Such a shame that this factor is the thing that would probably make us choose not to return, as everything else was great.…
Read more
Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Absolutely loved our stay in April 2022. The room was amazing & modern & the pool area was fantastic. Everything was super clean & the staff we dealt with were very nice. Highly recommend for a couple.
Read more
Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Our 2 night stay at Dorsett was a success. We arrived early and our room wasn’t ready, were too we could pay to upgrade and have the room early but chose not to so they called us when the room was ready. Beautiful clean modern hotel, the room was lovely, comfy beds and pillows. Lovely Elemis toiletries. Nice shower. Beautiful pool area. The main negative for us was that the room was freezing cold. We would turn the air con off and when we came back it would be back on and the room was like an igloo. It was uncomfortably cold. They could do with upgrading to coffee machines with pods rather than sachets Great view of the pool from the room The pool was quite busy, on the first day we couldn’t get a lounger so left. Second day we were able to spend the day at the pool. It was lacking pool service and there were a lot of dirty cups and plates etc laying around which nobody was bothering to clean up…
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 5 weeks ago
Hi Rhianyn, Thank you for taking time to leave your review. We hope to see you back soon on your next holiday on the Gold Coast. Kind regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a wonderful hotel here on the Gold Coast. Very luxe, and the staff are absolutely fantastic. Go out of their way to assist. Justin the bartender and Damyar at reception deserving of special praise for their helpfulness and professionalism.
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 17 Oct 2023
Hi 661michaelv, Thank you for taking time to leave your 5/5 review and feedback. I will be sure to share this with Justin and Damyar, they will be thrilled. We hope to see you back soon on your next holiday on the Gold Coast. Kind regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was excited to stay at the new Dorsett hotel as I've stayed at other hotels on the Star property and always had an amazing experience, however, I was left disappointed and thinking that this hotel isn't for professionals or business travelers, and is more suitable for schoolies or people who don't need to be in the room for any amount of time. This hotel definitely seems to cater to weekend party-goers, not mid-week business travelers. If you're accustomed to good service and great amenities then the Dorsett Hotel is probably not for you. It's more like a 3-star basic hotel with no extras. Pros: Great location, modern and new. Amazing pool deck with heated pool. Rooms have a nice balcony with chairs and a table. Easy check-in and check-out. Decent soundproofing between units. Room service and delivery to the pool were available (the pool bar restaurant is closed mid-week). Cons: Parking is limited and an additional cost of $20 per day, rooms do not have a desk and chair, room fridge is ridiculously tiny - could barely fit a water bottle. No ice makers or onsite water refill stations. Restaurants, cafes, and bars have limited opening hours and many of the restaurants on Star property are not open during the week outside of the school holidays so plan accordingly. Bathrooms don't have enough hanging space for towels and while it looks great, lacks practicality - why have the soap dispenser at the opposite end of the sink from the tap? Overall, it was the lack of thought into how people actually use a space that is the letdown, but if you're into a place that looks like it's out of a designer magazine, and would be great on Insta or socials, then this would probably suit you just fine. …
Read more
Date of stay: September 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: People leave pool towels all over the place so its hard to tell if a sun lounger is taken.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 12 Oct 2023
Hi Globalga, Thank you for the review and feedback. Our sincere apologies for the inconvenience, we have taken the time to discuss your feedback with our wider team. We truly appreciate your feedback and we hope to have the opportunity to welcome you back in the near future. Regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tiniest room ever! Pillows hard as a rock! Room service stopped after 2 days, of 5 night trip! No breakfast! No drink beside the pool at 3pm!! While we wait for our room to finally be serviced!! Not exactly in the heart of Broadbeach!! Very disappointed ZZZ
Read more
Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 12 Oct 2023
Hi T3670KTmrkl, Thank you for the review and feedback. Our sincere apologies for the inconvenience, we have taken the time to discuss your feedback with our wider team. We truly appreciate your feedback and we hope to have the opportunity to welcome you back in the near future. Regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Checkin process appalling in this day and age how many people carry physical credit/debit cards or put another way how many pay using phone or watch!! this venue insists on having a physical card so they can take a $200 bond to cover extra expenses all others just place a $1 on your card and we know why $200 don't we! number of rooms x $200 every night and a likely lengthy wait for a refund - nice little earner! but wait theres more! there in no mini bar no restaurant or much else that you are likely to put on your bill! Room had no desk, chair, only one hook for hanging wet towels, in a double room, a small rail on the shower door for the bath mat and nowhere the hang hand towel unless you use the one on the shower door but then where do you hang the wet bath mat and is there any point in hanging the hand towel on the shower door rail which is about 1.5mts from the sink? USB ports next to the bed not working…
Read more
Date of stay: October 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Definitely not 4 star
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 6 Oct 2023
Hi H273GSpauld, Thank you for the review, we have taken the time to discuss your feedback with our wider team. We hope to have the opportunity to welcome you back in the near future. Regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The minute you walk into reception you feel the right vibes! Staff very helpful. The ground floor coffee shop only provided hot drinks and snacks, but there was an array of restaurants in the Star Casino which you could access via the 3rd floor, as well as walk through the Casino to get to the Convention Centre. The room size was okay and the Executive Lounge was awesome, with a balcony with panoramic views of the Surfers Paradise skyline. The pool is on level 6 & ticks all the boxes! The hotel is a short walk to Broadbeach and its restaurants strip, mall and shops! On the beach you can play volleyball! The room clothes hanging space could be bigger but okay, bathroom spacious.
Read more
Date of stay: September 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 27 Sept 2023
Hi GregMS57, Thank you for sharing your wonderful review of your recent stay at our hotel. We are thrilled to hear that you had such a positive experience and enjoyed the vibrant atmosphere from the moment you entered our reception area. Our team takes pride in providing helpful and attentive service, and it's heartening to know that you found them to be accommodating throughout your stay. It's fantastic that you appreciated the amenities, from the spacious room and the panoramic views from the Executive Lounge to our pool area on level 6. We're also delighted to hear that you had the opportunity to explore the nearby attractions and enjoy the beach activities. We have noted your feedback about the room's hanging space, and while it may not have been ideal, we are always looking for ways to enhance our guests' comfort. Once again, thank you for choosing our hotel, and we hope to welcome you back for another enjoyable stay in the future. If there is anything specific you would like to share or if you have any further suggestions, please don't hesitate to reach out to us directly. Warm regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is very much a 4 star hotel, and the positives are there is a great pool and rooms are good. It is a short walk to the beach. Access to the casino can be done via the hotel. Negatives are check in was a long process, queuing for quite some time and could be streamlined a lot better. We purchased the breakfast which is served in the dedicated executive area. We’re not told that we needed a special key to access this area for breakfast so it was a bit of a run around to just get in the room. Breakfast was not worth it, was not impressed with selection (much better breakfast and worth paying for is the Sofitel across the road). It was a very limited variety and not for anyone who loves a hearty breakfast. Overall nice hotel and worth it if you get a good deal.
Read more
Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 27 Sept 2023
Hi Suek58, First and foremost, I sincerely apologize for all of the unpleasant experience you had whilst staying with us. We appreciate your detailed review, as it allows us to continuously improve our services and facilities to better meet the expectations of our esteemed guests. We are delighted to hear that you found several aspects of our hotel to your liking. Our pool is indeed a highlight for many of our guests, providing a relaxing environment to unwind and soak up the sun. We also take pride in our well-appointed rooms, designed to offer comfort and convenience during your stay. Additionally, we're pleased to know that you enjoyed our proximity to the beach and the convenient access to the casino via the hotel. However, we deeply regret the inconveniences you experienced during your check-in process. We understand that waiting in queues can be highly frustrating, and we apologize for the delays you encountered. Rest assured, we are actively exploring ways to streamline our check-in procedures to enhance the guest experience and reduce waiting times. Regarding your breakfast experience, we are truly sorry for any confusion and inconvenience you faced in accessing the dedicated executive area. We appreciate your feedback as it highlights an area where we can improve our communication and ensure that our guests have a smooth dining experience. Your comments about the breakfast selection have been duly noted, and we will work on expanding our offerings to cater to a wider range of preferences. We value your input, and we agree that a hearty breakfast is an important part of any stay. It's wonderful to know that you found our hotel to be a good value, particularly when securing a favorable deal. We constantly strive to provide competitive rates and packages to make our guests' stays even more enjoyable and affordable. We will use your suggestions to make the necessary improvements. Our aim is to provide a memorable and seamless experience for every guest, and your insights are instrumental in achieving this goal. Should you decide to visit us again in the future, we hope to have the opportunity to exceed your expectations and provide you with a more enjoyable stay. If there is anything more you would like to share or any specific suggestions you have for us, please feel free to reach out to our guest services team directly. Your satisfaction remains our top priority. Thank you once again for choosing Dorsett Gold Coast, and we look forward to serving you better in the future. Warm regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The positives - good size room, very accommodating staff. Excellent shower facility The negatives - no storage for clothing in the room, very poor Wifi connection, which didn't allow Chromecast connection to the tv as offered. no pool service, instead a pub like bar with pagers. Over all, we wouldn't stay another time.
Read more
Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Wachter, General Manager at Dorsett Gold Coast
Responded 25 Sept 2023
HI 603heinrichb, Thank you for the review, we have taken the time to discuss your feedback with our wider team. We hope to have the opportunity to welcome you back in the near future. Regards, Dorsett Gold Coast
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 92 - USD 266 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
313
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingDORSETT GOLD COAST (AU$136): 2023 Prices & Reviews (Broadbeach) - Photos of Hotel - Tripadvisor
Frequently Asked Questions about Dorsett Gold Coast
Which popular attractions are close to Dorsett Gold Coast?
Nearby attractions include The Pink Flamingo Spiegelclub (0.4 km), Pacific Fair Shopping Centre (0.4 km), and Dracula's Cabaret (0.2 km).
What are some of the property amenities at Dorsett Gold Coast?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dorsett Gold Coast?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Dorsett Gold Coast?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dorsett Gold Coast?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Dorsett Gold Coast?
Conveniently located restaurants include Betty's Burgers, Iyara thai, and Mamasan Kitchen & Bar.
Are there opportunities to exercise at Dorsett Gold Coast?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Dorsett Gold Coast located near the city centre?
Yes, it is 0.8 km away from the centre of Broadbeach.
Are there any historical sites close to Dorsett Gold Coast?
Many travellers enjoy visiting Post Office Gallery (4.3 km).
Is Dorsett Gold Coast accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.