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Peppers Broadbeach

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21 Elizabeth Avenue, Broadbeach, Gold Coast, Queensland 4218 Australia
Lowest prices for your stay
Hotels.com
Booking.com
USD 254
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Free cancellation until 15/06/22
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Destinia.com
USD 234
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Free cancellation until 15/06/22
Expedia.comUSD 253
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Traveller (1010)
Room & Suite (589)
Pool & Beach (85)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#3 of 10 hotels in Broadbeach
Location
Cleanliness
Service
Value
Peppers Broadbeach includes two towers that soar high above Broadbeach only 25 minutes drive from the Gold Coast Airport, and offers luxurious one and two bedroom suites. All suites boast exceptional interior design with European appliances and imported stone featured throughout. Signature features include a pillow menu and gourmet mini bar with local and organic products. The on-site facilities are endless including Zen gardens, tai chi lawns, private cinemas, guest lounges, teppanyaki barbecues, steam rooms, saunas and lap, plunge and resort pools. *Important information: Please note resort check in is conducted at Tower 2. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary instant cofffee
Beach
Game room
Business Centre with Internet Access
Valet parking
Wifi
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Sauna
Vending machine
Conference facilities
Meeting rooms
Spa
Salon
Steam room
BBQ facilities
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Additional bathroom
Housekeeping
Private balcony
Safe
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Seating area
Iron
Dishwasher
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English
4092Reviews36Q+A100Room tips
Traveller rating
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Popular mentions
J B Jovial wrote a review Yesterday
10 contributions6 helpful votes
We initially thought we had made a big mistake in coming here as we didn’t realise this place is not a hotel but apartments owned by all different people. When our room started filling up with the strong smell of garlic and food being cooked we assumed it was someone having a barbecue on their balcony below us. We decided from now on to double check we weren’t booking into an apartment block instead of a hotel but couldn’t understand why the strong smell continued for half the night and was also entering our room in the morning. When we went out for breakfast we discovered the strong stink was coming from a Mexican takeaway place on street level. So the smell must be permanent. How can they get away with that? It ruined our stay and any chance of returning.
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Date of stay: January 2022
Value
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Carrie B wrote a review 12 Jan
2 contributions
We have stayed at this hotel over 10 times and we love it. Not only are the amenities 5 star but it is truely the staff that is the biggest asset. The manager Kevin goes above and beyond to help. There were a few issues with out room during our last stay and the manager stepped in personally and fixed it immediately. We were very impressed - and that is why we returned the next year! Thank you again Kevin and Staff!
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Date of stay: December 2021
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Response from Neil McDonald, General Manager at Peppers Broadbeach
Responded 4 days ago
Dear CarrieBerener, Many thanks for your kind and positive review! Appreciate the kind comments about Kevin who we are very fortunate to have on the team Look forward to your return Regards Neil
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Jason wrote a review 5 Jan
Brisbane, Australia2 contributions
Paid $1200 a night. Don’t think it’s worth it. In the welcome pack they tout how great their cleaning is but it’s far from the truth. Mould in showers, fingerprints everywhere, rust behind the sinks, a lot of dust behind the TV, vents, etc. The fixtures and fittings looks like it’s 15 plus years old. The TV has so much lag, makes it hard to use. The remote looks like it’s been chewed and spat out by a dog. The Darling hotel a few hundred metres away, even their cheapest $800 per night suites are far superior. The Darling is Very clean and service befitting of its price. Not so peppers Broadbeach. The Darling had complimentary drinks, fully stocked fridge, range of complimentary snacks and free vanity kits. None of this at Peppers, not even water. Not worth the price.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Neil McDonald, General Manager at Peppers Broadbeach
Responded 1 week ago
Dear Zchanf7, Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Regards Neil
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Helen B wrote a review 4 Jan
Sydney, Australia35 contributions53 helpful votes
I absolutely normally love peppers, probably the best place to stay in the heart if Broadbeach. A quick walk will get you to the beach and all of my favourite restaurants. Mamasan, Moomoos, Mecca Bah, Gemilli just to name a few. Shopping g at Pacific Fair is awesome and an easy walk. I only gave 3 stars as my apartment number 905 did not have window coverings on the lounge room window so we were woken every morning at 5am. Not ideal for us, plus the aircon in bedroom was barely working and so had to leave door to bedroom open …. Housekeeping comes between 10 and 4 but twice were late and I told them not to bother… no big deal but when your paying roughly $5000 for 1 week you expect more. This is more about the unit owners not complying, peppers had no idea about the window curtains
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Date of stay: January 2022Trip type: Travelled as a couple
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Response from Neil McDonald, General Manager at Peppers Broadbeach
Responded 1 week ago
Dear 655helenb, Thank you for having been our guest at Peppers Broadbeach and for having provided us with your highly valued feedback about your experience with us. I am terribly sorry to learn that we did not exceed your expectations during your visit and would like to sincerely apologise for any disappointment, especially the housekeeping service, as we treat all feedback as a learning opportunity, please be aware that we will work hard to strengthen the training to ensure that all expectations are met. Thank you for your valuable comments and please accept my most sincere apologies. Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Broadbeach. Regards Neil
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ben S wrote a review 2 Jan
1 contribution
Disappointing stay at peppers Oracle at Broadbeach Queensland. Whilst the hotel cannot help with the weather, we had a very disappointing stay during the Christmas 2021 break. We felt that the hotel is not up to standard with respect to keeping the rooms clean. There was blood stains at the bottom of one of the beds, drains clogged and not working properly, a lack of cleanliness when the rooms were serviced (we paid for for every day). The housekeeping service did not wear masks when required. They did not want to change the sheets every day and they did not want to mop or vacuum the floors or clean the tables. The room did not have enough amenities with respect to kitchen utilities and we needed to buy a Breville machine, frying pan, knife and cutlery set. To pay a premium price over the Christmas break it is disappointing that we did not get the service we had expected. We would never attend this facility again and never use this kitchen again. I would recommend not staying at this hotel.
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Date of stay: December 2021Trip type: Travelled with family
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Response from Neil McDonald, General Manager at Peppers Broadbeach
Responded 1 week ago
Dear Escape600588, Many thanks for taking the time to review and offer feedback about your recent stay with us. Apologies for the issues you encountered and will review with the team to improve Regards Neil
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PRICE RANGE
USD 133 - USD 238 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
peppers broadbeach hotel broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
213
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Frequently Asked Questions about Peppers Broadbeach
Which popular attractions are close to Peppers Broadbeach?
Nearby attractions include The Pink Flamingo Spiegelclub (0.2 km), Kurrawa Beach (0.2 km), and Kurrawa Pratten Park (0.3 km).
What are some of the property amenities at Peppers Broadbeach?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Peppers Broadbeach?
Top room amenities include a kitchenette, a flat screen TV, and an additional bathroom.
What food & drink options are available at Peppers Broadbeach?
Guests can enjoy barbeque facilities and free instant coffee during their stay.
Is parking available at Peppers Broadbeach?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Peppers Broadbeach?
Conveniently located restaurants include The gelato shop, Mamasan Kitchen & Bar, and Social eating house + bar.
Are there opportunities to exercise at Peppers Broadbeach?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Peppers Broadbeach located near the city centre?
Yes, it is 0.6 km away from the centre of Broadbeach.
Are any cleaning services offered at Peppers Broadbeach?
Yes, dry cleaning and laundry service are offered to guests.
Does Peppers Broadbeach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Does Peppers Broadbeach have any great views?
Yes, guests often enjoy the ocean view available here.