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The Ritz Resort

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145 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Armidale, Australia
Reviewed 6 days ago NEW

I recently stayed at the Ritz resort for 5 nights with my family and found it to be extremely clean, comfortable and enjoyable. The staff and management were friendly and very attentive to our needs and we had a lovely room with a nice view of the beachfront. The facilities are great, lovely swimming pool and spa area and safe...

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Helpful?
Thank chloepavan9
Alison B, Manager at The Ritz Resort, responded to this review

Hi Chloepavan9 How kind to take the time to write a review for your recent stay at The Ritz Resort. We strive hard to ensure our guests have a relaxed and pleasant stay and it is great to know we achieve this on most occasions. The Ritz Resort, is a small 28 apartment resort which offers a quiet stay for...

Gold Coast, Australia
Reviewed 2 weeks ago

Stayed at the Ritz Beach Resort for 5 nights 4 days thoroughly enjoyed our stay very comfortable had everything you needed kitchen well equipped showers had great hot water walk to beach and shopping very central location Very Clean staff were very helpful loved everything about it pool spa and gym and sauna were wonderful we will certainly be back...

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Helpful?
Thank sandynats
Alison B, Manager at The Ritz Resort, responded to this review

Hi Sandynats, Thank you for your feedback on your recent stay at The Ritz Resort. It is lovely to know you had a relaxed and pleasant holiday and that you enjoyed your stay with us. We look forward to welcoming you back again soon.

Somerset, Kentucky
Reviewed 3 weeks ago

I normally plan travel well in advance and am able to choose both quality and value. This trip, however, was last minute during peak season and therefore was a challenge to plan. After considering available choices, and reading reviews, I chose the Ritz Resort. My experience was not great; it was not bad. I hope this review might help someone...

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Helpful?
Thank DFeni
Alison B, Manager at The Ritz Resort, responded to this review

Hi DFeni Thank you for highlighting all the great reasons for choosing The Ritz Resort as a holiday destination. The Ritz is well situated in a quiet street but close to fantastic shopping precincts, great restaurants and fun parks for the little ones. The Ritz on the Beach Resort offers boutique style accommodation and we find our guests love the...

Rosebud, Australia
Reviewed 3 weeks ago

We have stayed at The Ritz many times and have always been delighted.Great service and wonderfull location, within walking distance to everything in Broadbeach. Rooms are always clean and tidy and the staff always go out of their way to help. Once again we had a great break

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Helpful?
Thank Bud D
Alison B, Manager at The Ritz Resort, responded to this review

Hi Bud It was lovely to welcome you back to The Ritz and we are so pleased that you had a great break. We look forward to welcoming you back again in the not too distant future. So many of our guests comment on our great location and also the quiet enjoyment they have when staying here. No loud traffic...

Brisbane, Australia
Reviewed 17 February 2017

We parked the car and walked everywhere. So close to everything. Walking distance to Casino, Pacific Fair, restaurants and shops. Beach is just across the road and right near Kurrawa Surf Club. Nice and quiet and rooms were very comfortable. Would definitely stay here again. Great pool and the roof top spa and BBQ area was a great place to...

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Helpful?
Thank Jennie K
Alison B, Manager at The Ritz Resort, responded to this review

Hi Jennie K Thank you for your review for your recent stay at The Ritz Resort. We are so pleased to hear how much you enjoyed your accommodation and that you found our location and amenities contributed to your holiday enjoyment. Please come again soon. We look forward to welcoming you back.

Reviewed 5 February 2017 via mobile

Be aware, reception and night management are not available after 12pm on a Saturday. After needing to request missing towels, management was rude and unapologetic about having to leave a family event to attend site for service. Again, manager on-site brought up having to 'leave dreamworld' whilst we finalised the bill. Very awkward.

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Helpful?
Thank Alismellie77
Alison B, Manager at The Ritz Resort, responded to this review

Hi Alismellie77, Thank you for your review on Trip Advisor. We appreciate you taking time to provide feedback on your stay. As the Saturday of your arrival was very busy, reception was actually open until 3 pm. When not attended, our Night Management Call Centre attends to all emergencies and at 5 pm we received a phone call informing us...

Reviewed 4 February 2017 via mobile

The Ritz is a fabulous place. Our apartment was spacious, clean and well appointed. Centrally located to all amenities (beach, shops, transport & entertainment). Megan, at reception, couldn't have been more friendly or helpful. We will definitely be back!

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Helpful?
Thank GailSSW
Alison B, Manager at The Ritz Resort, responded to this review

Thank you GailSSW. Your review is much appreciated as it helps to get the good news out there regarding The Ritz Resort and all it has to offer. Our location is perfect for that lazy weekend break or for an extended holiday. Megan is also pleased to know her welcome smile and hospitality does not go unnoticed. Hope to see...

Sydney
Reviewed 1 February 2017

We were given a two bedroom top floor apartment even though we had only booked a one bedroom. Amazing value and incredibly comfortable. One of the bedrooms was locked which was fine - we couldn't believe all the space was just for us 2! Squishy carpets, 2 bathrooms, 2 balconies, views of the water and Broadbeach, all the amenities you...

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Helpful?
2Thank ebtraveller1
Alison B, Manager at The Ritz Resort, responded to this review

Hi ebtraveller1. Thank you for sharing your experience at The Ritz Resort with fellow travellers. Our 1 bedroom seaview apartment is indeed spacious and often sought after by our return guests. It has been a rather long hot summer and I think we have all struggled to keep cool. We will pass your comments on to the apartment owner for...

Wagga Wagga, Australia
Reviewed 29 January 2017

Excellant accommodation and great location for families to stay. Staff were very friendly and helpful. Accommodation and facilities very clean. Staff were always accommodating and willing to provide good advice....including recipe suggestions. :)

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Helpful?
Thank irvo84
Alison B, Manager at The Ritz Resort, responded to this review

Hello Irvo84 We are so pleased to read your review and know that your vacation at The Ritz Resort was such a happy one. We met so many lovely families over the Christmas and New Year holiday season and it was great to see them enjoying the pool and other amenities at the resort. As the apartments are all self...

Brisbane, Australia
Reviewed 29 January 2017

The property is very well located and a much better deal than many nearby. The staff are very friendly and welcoming. The standard of the apartment was better than I expected - bathrooms maybe need updating but all clean and see serviceable. My main issue was with the advertised "all apartments are air conditioned". Maybe it was just ours but...

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Helpful?
Thank suuluu
Alison B, Manager at The Ritz Resort, responded to this review

Hi Suuluu, thank you for sharing your experience at The Ritz Resort with us. We are so pleased to know that the resort offered good value and amenity during your stay. The summer has been exceptionally hot and our airconditioners are finding it hard to cope on occasion. Being so close to the beach does ensure a lovely northerly breeze...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Boutique Resort Complex. Medium Rise, Sunny North Facing in quiet avenue. The Beach is 1 mins away along with the Broadbeach Mall, shops & restaurants. 5 Minutes walk to Pacific Fair Shopping Centre, Casino and patrolled Beaches. Bus Stop at the end of the street for Movie World, Sea World, Dreamworld and Wet and Wild. The Building has free security undercover parking, over 80 channels of Foxtel, Air conditioned, heated pool, 2 x heated spas, Gym, Sauna and rooftop entertainment & BBQ area with Seaviews. Choice of one and two bedroom fully self contained apartments. FOXTEL PLATINUM & FREE WIFI. ... more   less 

Additional Information about The Ritz Resort

Address: 8 Philip Ave, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $135 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ritz Resort 4*
Number of rooms: 20
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Also Known As:
The Ritz Resort Broadbeach, Gold Coast
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Questions & Answers

Questions? Get answers from The Ritz Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had room on 2nd floor we liked it didn't hear a thing”
 of 5 bubbles sandynats, 9 Mar 2017 | Read review
“Great views from the ocean view rooms”
 of 5 bubbles 426jenniek, 17 Feb 2017 | Read review
“Above pool area for younger children.”
 of 5 bubbles irvo84, 28 Jan 2017 | Read review
“Bedrooms not all air conditioned and lower rooms get some street noise”
 of 5 bubbles suuluu, 28 Jan 2017 | Read review
“I would say check out prices online then ring the place yourself - have a list of questions ready to ask.”
 of 5 bubbles catherinefredl, 23 Nov 2016 | Read review
5 of 5