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The Ritz Resort

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141 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Brisbane, Australia
Reviewed 5 days ago NEW

We parked the car and walked everywhere. So close to everything. Walking distance to Casino, Pacific Fair, restaurants and shops. Beach is just across the road and right near Kurrawa Surf Club. Nice and quiet and rooms were very comfortable. Would definitely stay here again. Great pool and the roof top spa and BBQ area was a great place to...

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Helpful?
Thank Jennie K
Alison B, Manager at The Ritz Resort, responded to this review

Hi Jennie K Thank you for your review for your recent stay at The Ritz Resort. We are so pleased to hear how much you enjoyed your accommodation and that you found our location and amenities contributed to your holiday enjoyment. Please come again soon. We look forward to welcoming you back.

Reviewed 2 weeks ago via mobile

Be aware, reception and night management are not available after 12pm on a Saturday. After needing to request missing towels, management was rude and unapologetic about having to leave a family event to attend site for service. Again, manager on-site brought up having to 'leave dreamworld' whilst we finalised the bill. Very awkward.

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Helpful?
Thank Alismellie77
Alison B, Manager at The Ritz Resort, responded to this review

Hi Alismellie77, Thank you for your review on Trip Advisor. We appreciate you taking time to provide feedback on your stay. As the Saturday of your arrival was very busy, reception was actually open until 3 pm. When not attended, our Night Management Call Centre attends to all emergencies and at 5 pm we received a phone call informing us...

Reviewed 2 weeks ago via mobile

The Ritz is a fabulous place. Our apartment was spacious, clean and well appointed. Centrally located to all amenities (beach, shops, transport & entertainment). Megan, at reception, couldn't have been more friendly or helpful. We will definitely be back!

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Helpful?
Thank GailSSW
Alison B, Manager at The Ritz Resort, responded to this review

Thank you GailSSW. Your review is much appreciated as it helps to get the good news out there regarding The Ritz Resort and all it has to offer. Our location is perfect for that lazy weekend break or for an extended holiday. Megan is also pleased to know her welcome smile and hospitality does not go unnoticed. Hope to see...

Sydney
Reviewed 3 weeks ago

We were given a two bedroom top floor apartment even though we had only booked a one bedroom. Amazing value and incredibly comfortable. One of the bedrooms was locked which was fine - we couldn't believe all the space was just for us 2! Squishy carpets, 2 bathrooms, 2 balconies, views of the water and Broadbeach, all the amenities you...

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Helpful?
2Thank ebtraveller1
Alison B, Manager at The Ritz Resort, responded to this review

Hi ebtraveller1. Thank you for sharing your experience at The Ritz Resort with fellow travellers. Our 1 bedroom seaview apartment is indeed spacious and often sought after by our return guests. It has been a rather long hot summer and I think we have all struggled to keep cool. We will pass your comments on to the apartment owner for...

Wagga Wagga, Australia
Reviewed 3 weeks ago

Excellant accommodation and great location for families to stay. Staff were very friendly and helpful. Accommodation and facilities very clean. Staff were always accommodating and willing to provide good advice....including recipe suggestions. :)

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Helpful?
Thank irvo84
Alison B, Manager at The Ritz Resort, responded to this review

Hello Irvo84 We are so pleased to read your review and know that your vacation at The Ritz Resort was such a happy one. We met so many lovely families over the Christmas and New Year holiday season and it was great to see them enjoying the pool and other amenities at the resort. As the apartments are all self...

Brisbane, Australia
Reviewed 3 weeks ago

The property is very well located and a much better deal than many nearby. The staff are very friendly and welcoming. The standard of the apartment was better than I expected - bathrooms maybe need updating but all clean and see serviceable. My main issue was with the advertised "all apartments are air conditioned". Maybe it was just ours but...

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Helpful?
Thank suuluu
Alison B, Manager at The Ritz Resort, responded to this review

Hi Suuluu, thank you for sharing your experience at The Ritz Resort with us. We are so pleased to know that the resort offered good value and amenity during your stay. The summer has been exceptionally hot and our airconditioners are finding it hard to cope on occasion. Being so close to the beach does ensure a lovely northerly breeze...

Greater Sydney, Australia
Reviewed 5 January 2017 via mobile

Very clean and comfortable with a fully kitted out kitchen. Good facilities with secure parking. Close to shops and cafes. Would recommend to to everybody looking for accomodation in Surfers Paradise.

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Helpful?
Thank tonyc1611
Alison B, Manager at The Ritz Resort, responded to this review

Hi Tony, Thank you for your positive comments. We are so pleased you enjoyed your stay at The Ritz Resort. The location is great and our guests often comment on how convenient it is with just a short walk to shops, cafes, restaurants, parks not to mention Pacific Fair which has just undergone a major refurbishment. We wish you a...

Ryde, Australia
Reviewed 15 December 2016 via mobile

The Ritz Resort at Broadbeach is wonderful. Clean, well-equipped & spacious rooms (with extremely comfortable beds!) and a fabulous pool & spa. The rooftop bbq area and spa have the most magnificent views of the area too. Close to local shops, Pacific Fair and Jupiter's Casino, the resort is in the most convenient location. With trams and buses so close...

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Helpful?
1Thank HappyCampers2138
Alison B, Manager at The Ritz Resort, responded to this review

Hi HappyCampers2138 Thank you for taking the time to write about your recent holiday at The Ritz Resort at Broadbeach. We are pleased to know your stay was memorable and you found the location so convenient. It is rewarding to know that we have also helped to make your stay so enjoyable and I will pass on your comments to...

new zealand
Reviewed 4 December 2016

Stayed for 7 nights, in a two bedroom apartment on the 4th floor. It was clean and tidy and had everything we required for our stay. Great rooftop spa which we enjoyed each night.Great place to stay. Close to beach,shopping and restaurants. Would stay again.

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Helpful?
Thank waran
Alison B, Manager at The Ritz Resort, responded to this review

Hi Waran. Thank you for taking the time to review your recent stay at The Ritz Resort. The rooftop area is quite lovely and on these lovely warm days and clear nights it is the perfect place for a hot spa and a bbq with the family. It has a great view and the perfect place to oversee all that...

Auckland, New Zealand
Reviewed 4 December 2016

Our family of three stayed in a garden view, 1 bedroom room and it was lovely. Very clean, great kitchen with everything we needed. Bathroom was great and very clean with a nice big shower. The bed was lovely and comfortable. As we were on the ground floor the patio was very large and perfect for our three year old...

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Helpful?
Thank taniamaciver
Alison B, Manager at The Ritz Resort, responded to this review

Tania it was lovely having you and your family spend some time recently at The Ritz Resort. Our 1 bedroom apartments are quite spacious and the large courtyard off the main living area does give add to the comfort level particularly on these beautiful blue and yellow summer days. Megan was thrilled to receive your feedback. She loves pleasing our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Beachfront
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Boutique Resort Complex. Medium Rise, Sunny North Facing in quiet avenue. The Beach is 1 mins away along with the Broadbeach Mall, shops & restaurants. 5 Minutes walk to Pacific Fair Shopping Centre, Casino and patrolled Beaches. Bus Stop at the end of the street for Movie World, Sea World, Dreamworld and Wet and Wild. The Building has free security undercover parking, over 80 channels of Foxtel, Air conditioned, heated pool, 2 x heated spas, Gym, Sauna and rooftop entertainment & BBQ area with Seaviews. Choice of one and two bedroom fully self contained apartments. FOXTEL PLATINUM & FREE WIFI. ... more   less 

Additional Information about The Ritz Resort

Address: 8 Philip Ave, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $134 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ritz Resort 4*
Number of rooms: 20
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Also Known As:
The Ritz Resort Broadbeach, Gold Coast
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Questions & Answers

Questions? Get answers from The Ritz Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views from the ocean view rooms”
 of 5 bubbles 426jenniek, 17 Feb 2017 | Read review
“Above pool area for younger children.”
 of 5 bubbles irvo84, 28 Jan 2017 | Read review
“Bedrooms not all air conditioned and lower rooms get some street noise”
 of 5 bubbles suuluu, 28 Jan 2017 | Read review
“I would say check out prices online then ring the place yourself - have a list of questions ready to ask.”
 of 5 bubbles catherinefredl, 23 Nov 2016 | Read review
“very quiet area, gets the morning sun early, resort has a lift and stairs, spa pool, bbq and sun area on roof. could see the sea”
 of 5 bubbles L2502SDrobw, 20 Sep 2016 | Read review
5 of 5