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Neptune Resort

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Neptune Resort
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206 Reviews from our TripAdvisor Community

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Showing 206: English reviews
1 review
Reviewed 6 days ago NEW

We had a most comfortable apartment with plenty of space. We stayed for 16 nights and will return for a third visit. The complex is well run by very friendly helpful staff and the location could not be better with trams and buses just across the road. The cafe attached was good value and staff friendly.

Helpful?
Thank Heather B
Rebecca T, Manager at Neptune Resort, responded to this review

Thank you Heather for your kind review and for continuing to stay at our resort. We agree, our location is great with all the public transport just across the road. Look forward to seeing you again soon. More 

Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago NEW via mobile

I stayed here for 4 nights over my National cheer comp. I had a one bedroom apartment which also had a rollaway bed to accomadate a third person. It was clean and tidy and the staff were friendly. I'd be likely to stay again.

Helpful?
1 Thank Alex J
Rebecca T, Manager at Neptune Resort, responded to this review

Thank you for taking the time to write a review. We are pleased you enjoyed your stay with us and look forward to welcoming you back again soon. More 

Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

We re-booked into this wonderful resort located opposite pacific fair shopping centre. Staff was very helpful and very accomodating during our week stay. The cafe downstairs served fantastic breakfast. Coffee was outstanding. Definitely will be returning same time next year.

Helpful?
Thank Kieran W
Rebecca T, Manager at Neptune Resort, responded to this review

Thank you for your very kind review, we appreciate it very much and we look forward to seeing you again next year! More 

New Zealand
Level Contributor
91 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 3 weeks ago via mobile

We didn't choose this place as such, it came as part of a package deal, but we're really glad that it did! The staff created an excellent first impression, super friendly and helpful. The location is great too, across the road from Pacific Fair shopping centre and the light rail stop, and only two blocks from the beach. There are... More 

Helpful?
Thank veedub72
Rebecca T, Owner at Neptune Resort, responded to this review

Hi Veedub72 Thanks for taking the time to review our resort and comment on all our positive aspects. We agree our apartments are larger than most and are comfy for those longer stays, it makes you not want to go home! We were sorry to hear about the dilemma you were having with the bedroom blinds. If you wouldn't mind... More 

1 review
Reviewed 3 weeks ago

We just spent 5 wonderful days at Neptune where we were welcomed on arrival and looked after until the moment we reluctantly checked out! Richard, Rebecca and team have created a really homely feeling there and nothing was too much bother - bags brought to our room, cot and high chair for the bubba waiting for us. Very slick operation.... More 

Helpful?
Thank Sean O
Rebecca T, Owner at Neptune Resort, responded to this review

Hi Sean, Lisa & Hana Thank you for such a glowing review of our resort - you are too kind! It was such a delight having you stay with us and we are thrilled you had such a fantastic time. We hope to welcome you back sooner rather than later x More 

Bicheno
2 reviews
Reviewed 4 weeks ago

Have stayed here several times. The self contained units are ideal and well maintained. The units are spotless, and views from all sides are great. The location is perfect, close to transport and Pacific Fair shopping complex. The staff are really helpful. They can supply extra towels for the pool and always have great ideas for local attractions. The Resort... More 

Helpful?
Thank gardencottage84
Rebecca T, Owner at Neptune Resort, responded to this review

Hi Thank you for being such a loyal return guest. I guess when you find a place you like there is no need to go anywhere else! We are please you feel welcomed and safe with us and hope you return again soon for some more fun. More 

Sydney, Australia
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 October 2016 via mobile

Stayed for few nights, centrally located and walking distance right across from pacific fair shopping center, oasis shopping center and convention center. A little further is jupiters casino. There are bus stops across the road. The apartment was large enough for the 2 of us with carpark below. Walking distance to beach. There was a washing machine and kitchenette with... More 

Helpful?
1 Thank Mum2Munchkins
Rebecca T, Manager at Neptune Resort, responded to this review

Hi MumtoMunchkins Thanks so much for taking the time to review our resort. You have certainly covered a lot of the fantastic features our resort has to offer. We look forward to welcoming you back soon and hopefully you can stay a little bit longer next time. Regards Rebecca More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 October 2016

Three night stay group stay in three apartments. Fabulous location, just across the road from Pacific Fair & Tram Stop $10 all day tickets. Short walk to beautiful beach & Broadbeach Mall. Close to everything, lots of eateries. Lovely cafe on ground floor with $10 breakfast options. Very friendly helpful reception staff. Clean & comfortable, look forward to coming again,... More 

Helpful?
1 Thank Lois C
Rebecca T, Owner at Neptune Resort, responded to this review

Hi Lois Thanks for taking the time to post a review. We couldn't agree more that our location is just perfect and the light rail makes everything so handy. We look forward to welcoming you back again soon. More 

Ocean Grove
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2016 via mobile

Stayed here with the family for 5 days. Nice simple quite friendly. Thats all we needed and got it. Swimming pool spa sauna couple of gym equipment to keep you fit and breakfast bar .Well done and thank you.

Helpful?
1 Thank Julka7
Rebecca T, Manager at Neptune Resort, responded to this review

Hi Julka7 Thanks for reviewing our resort and for staying with us. We hope we can welcome your family back in the future for another holiday. Regards Rebecca More 

Armidale, Australia
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 27 September 2016 via mobile

Easy walk to Pacific Fair for shopping, cinema's, coffee, lunch etc. Just across the road from the light rail station and bus stop - $10 all day train tickets sold at reception. Lovely spa, pool and tennis court. Coffee shop just off reception, many eateries just a short walk. Supermarkets within easy walk along with the beach.

Helpful?
1 Thank anniewaters
Rebecca T, Manager at Neptune Resort, responded to this review

Hi Annie Thanks for your review and for staying with us. We hope you choose Neptune Resort next time you are on the coast and hopefully you can stay with us a little bit longer to enjoy all we have to offer. Regards Rebecca More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Comfortable and well located, Neptune Resort is in the heart of Broadbeach. Though there is boundless fun to be had in the resort, you are sure to venture out to some of the local Gold Coast attractions - all within a short walk from Neptune Resort. Jupiters Casino, Gold Coast Convention Centre, Dracula’s Cabaret Restaurant, Pacific Fair Shopping Centre and some of the best bars & restaurants on the Gold Coast. Famous Kurrawa beach, patrolled by lifeguards, guaranteed simple family fun and only a stone’s throw away ... more   less 

Additional Information about Neptune Resort

Address: 32 Surf Parade, Broadbeach, Gold Coast, Queensland QLD 4218, Australia (Formerly BreakFree Neptune)
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $126 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Neptune Resort 3.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Neptune Resort Broadbeach, Gold Coast
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Questions & Answers

Questions? Get answers from Neptune Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As an older couple we found this resort ideal for our needs.”
 of 5 bubbles heatherbS7025AJ, 28 Nov 2016 | Read review
“As I. Any big city the higher the floor the quieter it is”
 of 5 bubbles gardencottage84, 3 Nov 2016 | Read review
“My room had great view and was very nice.”
 of 5 bubbles emmabE3236JZ, 30 Jun 2016 | Read review
“the one we had was two bedroom ang realy nice”
 of 5 bubbles 925richief, 13 Jun 2016 | Read review
“Ask for ocean facing”
 of 5 bubbles paulfelton43, 20 Apr 2016 | Read review
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