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Traveller (78)
Room & Suite (45)
Pool & Beach (4)
Overview
  • Excellent66%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
3 Star Hotel
All hotel details
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Reviews (263)
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263 results
Traveller rating
169
72
12
4
6
Traveller type
Time of year
LanguageEnglish
169
72
12
4
6
Show reviews that mention
All reviewsthe cafe downstairspacific fairacross the roadgreat locationthe gold coastcafe on sitethe penthouseairport busone bedroom apartmentcoolangatta airportwalking distancenice resortthe ground floorlight railtram stopgreat coffeeapartment was great
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1 - 5 of 263 reviews
Reviewed 1 week ago via mobile

I have stayed at the Neptune resort at Broadbeach Queensland on several occasions, the managers Richard and Rebecca made me feel so welcome with there warm hospitality and support with anything I needed. This included booking events for me that I inquired about nothing was...More

Thank PeteMander
Response from Rebecca T, Manager at Neptune ResortResponded 1 week ago

Thank you Peter for your kind review on our Resort and also us personally, we really appreciate it. We have to agree, our location is hard to beat with all the transport and attractions right at our doorstep. Thank you for being a regular guest,...More

Reviewed 2 weeks ago via mobile

The best hotel in Broadbeach .lovely clean tidy rooms great views .great value for money .The staff are very welcoming and friendly .nothing is a problem .neat swimming pool and spa pool .very relaxing .Not forgetting the lovely cafe .A beautiful coffee with lovely staff...More

Thank 285diane285
Response from Rebecca T, Manager at Neptune ResortResponded 1 week ago

Thank you for your lovely kind review on our Resort, we really appreciate it. We look forward to welcoming you back next year.

Reviewed 4 weeks ago

We thought it was just great, so easy to access the shopping across the road, plus the bus and tram, the one bedroom apartment, walk through wardrobe, lovely instant hot shower, washing machine and dryer, rangehood, dishwasher, all self contained, staff in reception were very...More

Thank Judith B
Response from Rebecca T, Manager at Neptune ResortResponded 4 weeks ago

Thank you for taking the time to review our resort. We are happy to hear you enjoyed your stay. We hope to see you again soon. Don't forget to always book direct!! Return guests receive special discounted rates. (Excluding high season and public holidays). Email...More

Reviewed 8 June 2018

This was a great location. 1 block from the beach, the tram and busses were just across the road next to Pacific Fair. Oasis Shopping mall was less than 5 minutes walk as was the Star Casino. The price was reasonable the staff were really...More

Thank Joanna C
Response from Rebecca T, Manager at Neptune ResortResponded 10 June 2018

Thank you for your lovely kind review, we have to agree our location is one of the best! We are so pleased you enjoyed your stay with us and hope you'll return for another holiday at our resort.

Reviewed 21 May 2018

We had a very well presented one bedroom apartment. Everything worked, which is not always the case. The resort is about 300 meters from the beach, and a similar distance from both Broadbeach Mall and Pacific Fair. We have stayed two or three times before,...More

Thank robertshaw_malcolm
Response from Rebecca T, General Manager at Neptune ResortResponded 22 May 2018

Thank you for taking time to review Neptune Resort. We are happy to hear you had a lovely holiday. Don't forget to always book direct to receive your return guest discounts. We are conveniently located in Broadbeach with Pacific Fair, the beach, Star Casino and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Non-Smoking Hotel
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Spa
Details
Price range
USD 84 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 84 - USD 199 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (78)
Room & Suite (45)
Pool & Beach (4)
Dining (3)
Questions & Answers
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Room Tips
"we were in room 608, 5th floor, and could see the sea from our balcony, which had 2 ranchsliders going out to..."
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"Large rooms with kitchen and laundry"
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"Confirm check out time (they were strict on this). Take a few extra cooking utensils if there for an extended..."
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"Book directly for free wifi and ask for a room on a higher level (to avoid possible noise from café)"
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