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Mantra Sierra Grand Broadbeach

22 Surf Pde, Broadbeach, Gold Coast, Queensland 4218 Australia
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Traveller (399)
Room & Suite (131)
Pool & Beach (28)

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Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#2 of 5 special hotels in Broadbeach
Location
Cleanliness
Service
Value
Mantra Sierra Grand offers modern and stylish One, Two and Three Bedroom Apartments all within walking distance of sidewalk cafes, superb restaurants, boutiques and specialty shops as well as The Star Casino, Gold Coast Convention Centre and Pacific Fair. The resort offers one, two and three bedroom self-contained apartments all featuring contemporary furnishings, air conditioning, wireless internet access, full kitchen and laundry facilities. All boast wide balconies. Start the day with a sauna or spa. Swim some laps. Enjoy an al fresco breakfast. Relax in the in-house theatre. Arrange a few sets of tennis. Plan a poolside barbecue with your neighbours. Important information: In accordance with recent Government directives in response to slowing the spread of COVID-19, Hotel facilities may experience temporary closures or changes to operating times and/or services provided. Please contact our reception for further details. We are sorry for any inconvenience this may cause and thank you for your understanding during this time.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Complimentary tea
Meeting rooms
Spa
Baggage storage
Car park
Hot bath
Indoor pool
Outdoor pool
Heated pool
Fence around pool
Sauna
Steam room
Non-smoking hotel
Sun loungers / beach chairs
Clothes dryer
Self-serve laundry
Washing machine
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Room features
Air conditioning
Additional bathroom
Private balcony
Iron
Kitchenette
Dishwasher
Microwave
Flatscreen TV
Refrigerator
Kitchenware
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English
1543Reviews10Q+A100Room tips

Reviews
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Michael M wrote a review Jan 2024
Penrith, Australia649 contributions227 helpful votes
These are moderately priced nice apartments directly opposite Pacific Fair at Broadbeach, and they provide a car parking space for each apartment. There are no restaurants on site, but there are several in the general vicinity including two that are immediately alongside. The only problem we experienced was with wi-fi access codes limiting the number of devices, and as we found out also limiting the downloads with a usage cap. The wi-fi issues wouldn’t have been a problem, except that the mobile reception was very unreliable where we were staying on the 23rd floor. All in all though we were happy with our stay, and appreciative of the assistance the staff were able to offer.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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FarAway31128689077 wrote a review Jan 2024
1 contribution
Prepaid booking but on arrival was told to hand my credit card over to be held until we left. I don't have a credit card only a Debit card. Receptionist didn't want that, not that I'd leave it with him anyway. He told us we couldn't stay there without a credit card so had to leave. He was screaming at us and calling us names.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't go here
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Kat T wrote a review Dec 2023
1 contribution
Booked a 3 bedroom apartment and stayed in room 601. The detail in the decor, furniture etc was just stunning. Great location walking distance to the beach, casino and just opposite Pac Fair Shopping Centre. The friendliest welcome on arrival by the gentleman at reception. And were also able to secure another car park which was a bonus. Highly recommend this hotel for anyone looking to stat in Broadbeach. We absoloutely loved our stay over Christmas!!
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Date of stay: November 2023Trip type: Travelled with family
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Ann-Maree W wrote a review Dec 2023
1 contribution
Great location, excellent facilities and the units were a good size. Close to family friendly eating locations and shopping across the road was really easy to access. Impressive gym, two pools and outdoor areas
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jamie S wrote a review Nov 2023
1 contribution
When we checked into the room we were presented with the following. Bin left on the kitchen bench. Wet tea towel in the sink. Toaster and kettle left on the bench. 2 towels for 4 people. No toilet paper on the holders. Partially unmade bed. A dirty pair of female underwear left in the washing machine from the previous guests. A washing machine that did not work. A dishwasher that did not work until it was given some gentle persuasion (whack with fist). Leaking kitchen sink tap, had to have the tea towel wrapped around the base to prevent water going everywhere. Shower had dried up soap scum all over the screen and where the tiles meet the shower. Poor WiFi in the room, kids had to sit at the front door to get a decent signal. Very thin blinds in the bedrooms - it was daylight at 4.45am. Take an eye mask for future reference. Poor seals around the windows, the traffic noise was terrible and we were on level 12. A strong smell of decomposing food/waste coming from the communal rubbish dump chute. After paying $1000 plus for 3 night for 4 people i would have expected a bit more. The staff did offer an apology and provided us with some token cookies and a bottle of sparkling water... if that means anything. The hotel is starting to look old and is in desperate need of an upgrade. Two good things were the pool area and it is directly opposite Pacific Fair for your shopping. Do yourself a favor and look at newer hotels in the area.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Take and eye mask for sleeping. It is daylight at 4.45am and the blinds are very thin.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jo B wrote a review Oct 2023
Brisbane, Australia31 contributions26 helpful votes
Stayed for a local conference in Broadbeach in a 1 bedroom apartment. Spacious kitchen, lounge and bedroom for 2. Lovely hinterland view from our apartment. Very basic amenities in the bathroom, so take your own if you need anything particularly above this. Clean and comfortable for our purposes. 7-10min walk to Broadbeach was very easy, and right across from pacific fair. Parking is included and free which was very much appreciated. Lovely facilities - however with poor weather we were unable to make the most of these. Would happily return.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
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O1691GXrobert wrote a review Oct 2023
Auckland, New Zealand15 contributions5 helpful votes
Booked a one bedroom unit which had hinterland views including Pacific Fair gold coast highway and train station. Very comfortable , clean well stocked and a very comfortable large bed. Large balcony but not much sun. Very old basic TV no radio and a very poor water pressure in shower. No information brochure in room eg desk phone number and hours, emergency phone numbers for doctors etc. First time staying at Sierra Mantra
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rebecca Noyes, General Manager at Mantra Sierra Grand Broadbeach
Responded 16 Oct 2023
Dear O1691GXrobert, Thank you for providing feedback on the recent stay with us at Mantra Sierra Grand. We are pleased to hear you found your apartment to be clean, comfortable and provided all the inclusions you needed for a great getaway. We are sorry to hear that the water pressure wasn't the best and can provide full reassurance that we will have our Maintenance team have this attended to.   In line with our commitment to being ecofriendly, our compendium detailing all the facilities and local area information is now offered digitally. This is provided via a QR code which is printed on your welcome card on arrival. We thank you again for taking the time to share your review and we hope to have the opportunity to welcome you back when you next visit the Gold Coast. Sincerely, Rebecca Noyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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oliviat203 wrote a review Oct 2023
Smiths Lake, Australia3 contributions1 helpful vote
I paid way more than usual for a 3 bedroom apartment because it was school holidays and also a long weekend. But I suppose that’s the price you pay if that’s the only time off you get. I was called by the hotel on the way to check when I was arriving and I said I was about an hour away and would be there at four. I also asked what floor I would be on because I wanted a higher floor. I was told 25th floor and I said that’s great. On arrival I was then put on the 21st floor. Which I thought was strange. I walk in. The 3rd bedroom was like a closet. Tiny of the kitchen, 2 single beds. No wardrobe. No window and a double sliding door. The “ocean view” was obstructed with buildings. I paid at least $500 more for the ocean side- not worth it. The second bedroom was a double or queen. Ok that’s your room I said to my daughter because mums getting the king bed!! Main room was the same size bed! A queen or double!!! What the…? I looked at the description agin on the website- 3 bedroom apartment KING bed , queen bed, 2 singles. I rang the front desk. I’m not paying my 3 month wage for a queen bed!!! I was told management would call me back and never did. The apartment was nice but small. The ocean view was not just the ocean please just write obstructed ocean views!!! Don’t say a KING bed if they’re no king! When I told the front desk my room number 2104, they said they do not recognise this number as one of THEIRS! What????!!!! So if it’s a privately owned apartment, make sure that they have what YOU are advertising!!!!! I don’t care if it’s busy. Make sure all room have what you’ve advertised. Not happy. And sort out the wifi. On check in, give your guests the code.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: The ocean view is not worth the extra money
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rebecca Noyes, General Manager at Mantra Sierra Grand Broadbeach
Responded 16 Oct 2023
Dear oliviat203, Thank you for providing feedback on the recent stay with us at Mantra Sierra Grand, on behalf of the team please accept my apologies for the multiple issues and that your apartment did not meet your expectations. We were disappointed to hear of your concerns with the bedding configuration provided for your apartment. Our apartments do offer a style of different bedding configurations which cater for a number of different traveler needs. Please be assured that we are currently reviewing all advertising on our websites to ensure that these align with the property bedding offerings and do apologise for the impact that this had on your stay with us. We once again apologise for any inconvenience caused during your stay and thank again for providing your feedback. Sincerely, Rebecca Noyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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hayley a wrote a review Sept 2023
1 contribution
+1
Paid for a 3 bedroom ocean view ($500 a night with accor discount) it was a disgrace. Dirty floor towel, stains on tiles, disgraceful mattress, dirty air vents.. the list goes on. Dont waste ur money. The only thing going for this hotel is the pools and location.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Dont waste your money in peak season
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rebecca Noyes, General Manager at Mantra Sierra Grand Broadbeach
Responded 16 Oct 2023
Dear hayleya695, Thank you for taking the time to share your review. I appreciate you allowing me to correspond with you directly after your stay and provide some reassurance to you. This is certainly not the high level of service our team strive to deliver, and we appreciate the opportunity to review our processes to improve our offerings. I once again offer our formal apologies for the disappointment felt during your stay and thank you again for sharing your constructive feedback. Sincerely, Rebecca Noyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jamie C wrote a review Sept 2023
Perth, Australia324 contributions45 helpful votes
Great location right across the highway from the tram station and only a few minutes walk from the restaurant district of Broadbeach. Located a couple of blocks back from the beach, it's a short 5 minute walk until you are on the sand.
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Date of stay: September 2023
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Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rebecca Noyes, General Manager at Mantra Sierra Grand Broadbeach
Responded 16 Oct 2023
Dear 960jamiec, Thank you for choosing to stay at Mantra Sierra Grand and for taking the time to provide feedback. We are thrilled that you have discovered the joys of holidaying in Broadbeach and all that it has on offer. From the pristine beaches, restaurants & cafes, Star Casino, generous shopping and all of this within walking distance from our resort - what more could you need! We hope to welcome you back for another great visit with us again soon, Sincerely, Rebecca Noyes General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$238 - AU$411 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra sierra grand broadbeach
LOCATION
AustraliaQueenslandGold CoastBroadbeach
NUMBER OF ROOMS
239
Prices are provided by our partners for one room, with variable occupancy rules as provided by the property, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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MANTRA SIERRA GRAND BROADBEACH (AU$238): 2024 Prices & Reviews - Photos of Specialty Hotel - Tripadvisor

Frequently Asked Questions about Mantra Sierra Grand Broadbeach
Which popular attractions are close to Mantra Sierra Grand Broadbeach?
Nearby attractions include Pacific Fair Shopping Centre (0.4 km), Dracula's Cabaret (0.3 km), and The Star Gold Coast Casino (0.4 km).
What are some of the property amenities at Mantra Sierra Grand Broadbeach?
Some of the more popular amenities offered include an indoor pool, a fitness centre, and a spa.
Which room amenities are available at Mantra Sierra Grand Broadbeach?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Mantra Sierra Grand Broadbeach?
Guests can enjoy complimentary tea during their stay.
Is parking available at Mantra Sierra Grand Broadbeach?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Mantra Sierra Grand Broadbeach?
Conveniently located restaurants include Betty's Burgers, Iyara thai, and Mamasan Kitchen & Bar.
Are there opportunities to exercise at Mantra Sierra Grand Broadbeach?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mantra Sierra Grand Broadbeach?
Yes, self serve laundry and a clothes dryer are offered to guests.
Are there any historical sites close to Mantra Sierra Grand Broadbeach?
Many travellers enjoy visiting Post Office Gallery (4.6 km).
Does Mantra Sierra Grand Broadbeach have any great views?
Yes, guests often enjoy the ocean view available here.