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Traveller (36)
Room & Suite (31)
Dining (21)
Overview
  • Excellent48%
  • Very good35%
  • Average13%
  • Poor0%
  • Terrible4%
  • 3 Mar. 2016
    “Skiing holiday”
  • 11 Feb. 2012
    “Great hotel with good service at 5 min's from train station”
Malbrettweg 13, Serfaus 6534 Austria See on map
AMENITIES
Free Wifi
Free Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star accommodation
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Reviews (46)
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1 - 5 of 5 reviews
Reviewed 4 March 2016 via mobile

Brilliant choise for our vacation. Got upgrated to the Castel suite in the beginning. The 5 course diners were more than we never expected, such an experience to the busy parents. The spa section was luxury. The stuff was really friendly and helpfull. And what...More

Date of stay: March 2016
Thank Teija S
Reviewed 11 February 2012

Nice hotel with very friendly staff and excellent food. Located on upper road in town. Parking available in garage. 2 min's walk from Murmili park for children, 5 min's from train station and 15 min's walk from ski lift. We did not find the distance...More

Date of stay: January 2012
5  Thank Alexandra68_10
Reviewed 15 November 2011

Castel and their personnel immediately make you feel at home! Great rooms and stunning views, fantastic food and yes: it's a nice stroll to and from the metro. After a great day of skiing the 5 min walk up towards Castel relaxes and is good...More

Date of stay: February 2011
4  Thank Wopper01
Reviewed 31 August 2010

I can only speak for my summerholiday and I don't know how it is in the winter/high season. The staff is very correct, they have a lot of patience, especially with noisy italien families! If you want to change someting in your menu, ask them,...More

Date of stay: August 2010
1  Thank l_denbemd
Reviewed 27 March 2010

The hotel is very far from the ski area and the hotel staff have a very bad attitude. The food was also not that great. Overall i would never set My foot in that hotel again as it is overpriced and should not be a...More

4  Thank Dolphix
Response from Castel-Serfaus, Rezeptionistin at Hotel CastelResponded 17 July 2010

Dear guest, unfortunately your critic ist unreproducible for us. All of our staff is constantly trained in a friendly contact with our guests, which is confirmed by the consistently positive responses of our visitors. The location of our hotel on the upper side of the...More

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About
Description
See why so many travellers make Hotel Castel their small hotel of choice when visiting Serfaus. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities More designed for travellers like you. Guest rooms include many amenities such as a safe. The property boasts a sauna and a lounge, to help make your stay more enjoyable. If you are driving, free parking is available, and while at Hotel Castel, guests can go online with free wifi. While you’re here, be sure to check out some of the cafes, including Restaurant Cafe Claudia, incontro Caffe, and Baguette, all of which are a short distance from Hotel Castel. Looking for something to do in Serfaus? Serfaus-Fiss-Ladis (0.3 km), X-Trees Hochseilgarten Serfaus (0.3 km), and The Serfaus Dorfbahn (1.0 km) are some popular attractions that are within walking distance of Hotel Castel. At Hotel Castel, your comfort and satisfaction come first, and they look forward to welcoming you to Serfaus. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Parking
Restaurant
Room Service
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Children Activities (Kid / Family Friendly)
Hot Tub
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Sauna
Shuttle Bus Service
Wheelchair Access
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
20
Price range
USD 323 - USD 496 (Based on Average Rates for a Standard Room)
Location
Austria > Austrian Alps > Tirol > Serfaus
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
20
Price range
USD 323 - USD 496 (Based on Average Rates for a Standard Room)
Location
Austria > Austrian Alps > Tirol > Serfaus
Photos
Traveller (36)
Room & Suite (31)
Dining (21)
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