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Terra Complex

Kulinoto 5, Pirin Resort, Razlog 2760, Bulgaria (Formerly White Fir Resort)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
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Close 
  • Ski Bansko
    5.7 km
  • 4 star hotel
  • Free Wifi
Reviewed 1 week ago
We loved it!
We visited Terra Complex with my family. Specious apartments... more
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174 Reviews from our TripAdvisor Community

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Showing 141: English reviews
Sofia, Bulgaria
Reviewed 1 week ago

We visited Terra Complex with my family. Specious apartments with beautiful views, completed with washing machines, useful when you are with little kids. The food was very good at exceptional value. Very friendly and helpful staff. Lovely swimming pool with warm water. Peaceful location with great views.

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2Thank zhal35
Varna, Bulgaria
Reviewed 2 weeks ago via mobile

Wonderful hotel with great staff, great Wellness Center, great view, nice apartments which are very well equipped - they even have a washing machine. Underground parking is available for 10 lev per day. We'll definitely come back every time we go to Bansko.

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1Thank toshko0o0o
Reviewed 2 weeks ago

We booked one bedroom apartment in the main building, and I loved it. Big and comfortable. Warm, which is very important because we traveled with kids (2 and 4 year old). It is cleaned every day. The food was tasty and change the menu each day - we had breakfast and dinner included. There is a playground for the kids...

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Thank Sandra M
Swansea, United Kingdom
Reviewed 3 weeks ago via mobile

A lovely complex away from the pubs and clubs, but easy to get to by hotel shuttle. Could not fault the place, lovely views of the golf course and mountains, excellent spa facilities. Staff were very helpful with anything we required. Food in restaurant was really nice and reasonably priced same for bar. Only downside was the breakfast main meals...

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1Thank Stephen D
London, United Kingdom
Reviewed 3 weeks ago via mobile

We really enjoyed Terra Complex. Staff was very polite and helpfully. Excellent spa facilities. The food was delicious, wine was excellent value for money. We recommend it, the views are also amazing.

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2Thank mft10
Reviewed 4 weeks ago via mobile

The services was unfriendly and impolite..... The pool was cold and the spa was small. For a 4 star hotel the food wasn't good, it doesn't have a variety of food and especially in Christmas dinner. Not worthy at all!!!

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1Thank Elena P
Sofia, Bulgaria
Reviewed 27 November 2016

I went with my husband for 2 nights (3 days)- it was a nice stay, the place is very clean and new, including the SPA& pool Our room was at the last floor, a little small maybe but very clean and pleasant. The staff, especially the receptionist was verry professional, polite and accomodating- in addition most of them spoke very...

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1Thank C0rinna85
Tania E, Manager at Terra Complex, responded to this review

Dear C0rinna85, Thank you very much for sharing your feedback regarding your stay at Terra Complex. I am particularly happy that you specifically appreciated our helpful staff, restaurant service and food as well as the Spa facilities. We are delighted that you enjoyed your stay in Terra Complex. Thank you once again for choosing Terra Complex. We look forward to...

Reviewed 7 November 2016

The rooms were ok also the food was ok but not even close to the other hotels or resorts around. However the services were impolite and the spa is very small. The water in the pool is cold. All in one the hotel is not good and must improve his service.

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1Thank Marija V
Reviewed 7 November 2016

The room was big and clean. The view was amazing. Apart from that, the service was unfriendly and impolite. One of the days during our stay the water in the pool was very cold. The spa can't be compared with other hotels here because it has only 1 sauna and 1 steam bath. The food was okay, but it also...

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1Thank zokazz
Tania E, Manager at Terra Complex, responded to this review

Dear Zokazz, Thank you for sharing your opinion and experience during your stay at Terra Complex! Your feedback is highly appreciated as it gives us the opportunity to follow up on your experience. We are very sorry that we did not meet your expectations and would like to sincerely apologize. We are really surprised to hear that you find some...

Reviewed 30 July 2016

Terra complex is created from 3 seperated buildings. The three of them has an amazing view to Pirin mountain and Pirin Golf complex. It is very clean inside the room. Everything we have tried in the restaurant was very delicious. The pool is nice as well. Definitely would recommend this place!

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2Thank Lyubomira G
Tania E, Manager at Terra Complex, responded to this review

Dear Lyubomira , Thank you very much for sharing you opinion and experience at our hotel! It is great to read that you liked our location, accommodation, SPA facilities and breathtaking view to the Pirin mountain and sorrounding area. We are delighted that you enjoyed your stay and that we were able to provide you with a memorable time. It...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A warm welcome to the multi award winning hotel Terra Complex(former White Fir Premium Resort).Set in a World Heritage Site and nestled between three snow capped mountain ranges Terra Complex overlooks the stunning Ian Woosnam Golf Complex. Whether you are looking for skiing, golfing, a Wellness Break, adrenaline rush activities, relaxing walks, nature trekking or culture trips you will always be glad you chose the high standards of the family friendly Terra Complex to come back to.You will have not only the privacy of your own apartment and private balcony but all the services you would expect from a leading hotel. International restaurant, open fireplace, Wellness Centre, 20m heated pool, summer garden are all yours to enjoy during your stay.What can you use FREE of charge? - Children up to 6 stay free of charge - on BB and HB- Finnish sauna, steam bath - Indoor swimming pool- Outdoor parking - Outdoor swimming pool- Wireless internet everywhere in the complex - Jacuzzi- Children playroom and outdoor playground - Free shuttle to ski gondola. ... more   less 

Additional Information about Terra Complex

Address: Kulinoto 5, Pirin Resort, Razlog 2760, Bulgaria (Formerly White Fir Resort)
Region: Bulgaria > Blagoevgrad Province > Razlog
Price Range: $51 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Terra Complex 4*
Number of rooms: 204
Reservation Options:
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Hotel Style:
#1 Family Hotel in Razlog
#2 Spa Hotel in Razlog
#2 Luxury Hotel in Razlog
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Questions & Answers

Here's what travellers have asked, with answers from Terra Complex staff and other travellers.
12 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pirin House is the best building”
 of 5 bubbles zhal35, 14 Jan 2017 | Read review
“For sure a room in the main building ,but valuable, because all the main facilities are there..restaurant, kids area, lobby..”
 of 5 bubbles , 8 Jan 2017 | Read review
“Try to avoid rooms at the last floor”
 of 5 bubbles C0rinna85, 27 Nov 2016 | Read review
“All rooms have classic views and face south.”
 of 5 bubbles davidbrodie2016, 25 Jul 2016 | Read review
“All the facilities are in the main Pirin building - reception, restaurant, bar, spa center, indoor pool, etc.”
 of 5 bubbles brambazak, 19 Jul 2016 | Read review
5 of 5