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07/05/2017 08/05/2017
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    Balkan Jewel Resort

    PO Box 62, area Betolovoto, Razlog 2760, Bulgaria
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    May 7
    May 8
    1 room, 2 adults, 0 children
    Traveller (132)
    Room & Suite (81)
    Pool & Beach (16)
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    Overview

    • Excellent52%
    • Very good29%
    • Average10%
    • Poor4%
    • Terrible3%
    2 weeks ago
    “good value for money”
    19 Mar 2017
    “Κ.DARATSAKIS”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
    Terra Complex
    201 reviews
    #2 of 10 hotels in Razlog
     
    Saint George Palace
    266 reviews
    #4 of 96 hotels in Bansko
     
    Pirin River Ski & Spa
    300 reviews
    #1 of 96 hotels in Bansko
     
    Premier Luxury Mountain Resort, Bansko
    841 reviews
    #3 of 96 hotels in Bansko
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (227)
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    1 - 5 of 227 reviews

    Reviewed 1 week ago

    Although all the staff we encountered at the hotel were friendly and helpful, the hotel itself is a bit disappointing. The rooms are very large, spacious and clean however they are very under equipped compared to other Diamond resort hotels. There is also a very...More

    1  Thank Sarah B
    Reviewed 2 weeks ago

    Spacious apartment with lovely views. Staff were very friendly. Shuttle bus to Bansko to ski was a pleasant ride. The indoor pool was on the small side but they are building another one. the book library and DVD rentals are nice touches.More

    1  Thank ClarejBedford
    Response from Balkan J, Manager at Balkan Jewel Resort

    Hi Clare thank you for your lovely review. Glad you enjoyed your stay with us. As you mention we are extending the spa facilities and the new pool is going to be extra special !! We look forward to seeing you again soon Warm regards...More

    Reviewed 3 weeks ago

    I visited this resort with my wife in March '17, mainly for a break and also to ski. This was the 3rd time I'd visited this resort and found it still to be excellent. Our hosts, staff, facilities, accommodation, extracurricular activities, transport availability and information...More

    1  Thank Scott D
    Response from Balkan J, Manager at Balkan Jewel Resort

    Ahh thank you Scott it's lovely of you to take the time to write your review. We have taken on board your comments re the black out curtains and are looking at the best way to proceed with this Very Warm regards and we look...More

    Reviewed 4 weeks ago

    The staff were wonderfully helpful, the rooms were clean and had all utensils that was needed for a kitchenette, very clean, good food in the restaurant, the spa was just perfect to relax the ski legs!

    Thank MerthSAGS
    Response from Balkan J, Manager at Balkan Jewel Resort

    Thank you so much for your lovely review. It's really appreciated. Hope to see you soon Warm regards The Balkan Jewel Team

    Reviewed 5 weeks ago

    The resort is beautiful. The view was just stunning. we went in March but I suspect it is as beautiful in Summer as well. A quite location to relax. The staff is just THE best. I have never experienced such and helpful and nice personnel....More

    2  Thank serenacecchinato
    Response from Balkan J, Manager at Balkan Jewel Resort

    Thank you so much for your lovely review its really appreciated. In the spring & summer there are many activities for you and your family or you can just relax by the pool or in the spa. We really look forward to seeing you again...More

    Terra Complex
    201 reviews
    #2 of 10 hotels in Razlog
     
    Saint George Palace
    266 reviews
    #4 of 96 hotels in Bansko
     
    Pirin River Ski & Spa
    300 reviews
    #1 of 96 hotels in Bansko
     
    Premier Luxury Mountain Resort, Bansko
    841 reviews
    #3 of 96 hotels in Bansko
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Shuttle Bus Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Multilingual Staff
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Banquet Room
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 31 - USD 50 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Razlog
    • #1 Luxury Hotel in Razlog
    Photos
    Traveller (132)
    Room & Suite (81)
    Pool & Beach (16)
    Dining (12)
    Nearby
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    Questions & AnswersAsk a question
    pam494
    Does any one know if this hotel is owned by Diamond resorts or managed by Diamond resorts. Please
    3 February 2017|
    Answer Show all 2 answers
    Response from Danijela D | Reviewed this property |
    It is owned by Diamond Resort.
    0
    Votes
    Paula S
    do you provide outdoor pool towels in the summer and what does breakfast consi st of ?
    1 October 2016|
    Answer Show all 5 answers
    Response from Balkan J | Property representative |
    Hi pool towels can be requested at reception also robes and slippers We offer an a la carte breakfast and also a buffet Hope this help :)
    0
    Votes
    nasha_masha
    Hi, I'm planning to fly from London at the end of March (march 25 - april 2) for a skiing holiday. Is there still snow normally that late in the season? are there snow machines? is it possible to pre-book skiing equipment? also, do you have access to skiing instructors or a kids' ski school nearby for young kids (4-7 yrs old)? one other question is about the trip from the airport in Sofia. how much does a taxi or a transfer service for a family of 5 cost and how long is the trip? we are trying to decide whether to rent a car or book a large taxi (since we are many people). Thanks in advance!
    24 February 2016|
    Answer Show all 3 answers
    Response from Borislav P | Reviewed this property |
    Probably you would not able to enjoy lot of snow end of March. Even last week (mid of February) there was few, melting snow especially at the bottom part of the tracks. Still there are snow many machines. Do not worry for... More
    1
    Vote
    Room Tips
    "Facing the pool, golf course and the Pirin Mountains"
    Read review
    "If you will be taking advantage of the SPA center, request a room in the same building."
    Read review
    "Choose an apartment in the building with the indoor pool if you do not want to use the locker room."
    Read review
    "You can always park on -1 free garage on days that is snowing"
    Read review