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Samlesbury Hotel

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594 Reviews from our TripAdvisor Community

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Showing 589: English reviews
1 review
Reviewed 2 days ago NEW via mobile

First hotel in 25 years I have checked out of early it was that bad 1st night no heating so moved room Next night no heating in new room and cold water only in shower To top it all the same day laundry wasn't even collected by their laundry contractors Food was average at best Receptionist pulled the - I'm... More 

Helpful?
Thank Stephen J
Liverpool, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 days ago NEW

hotel ok rooms fine clean plenty of room for 2 people in double room drinks very expensive don't think I will be going back in a hurry also the male Asian cleaner very rude check out was up to 11.00am but he wanted to do the room at 10.00 he asked me if I had finished in my room I... More 

Helpful?
Thank fred v
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Fred Thank you for taking the time to post a review and I was pleased to read that you enjoyed many aspects of your stay. I am sorry if a member of our housekeeping team disturbed you as you were getting ready to check out and apologise for his rude manner, which I agree is unacceptable. We pride ourselves... More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 days ago NEW via mobile

Firstly it was our honeymoon and stopped over night as we was on way to Lake District, I emailed the hotel for some flowers and chocolates for my wife and was ignored. Then arriving to the hotel at the reception which was a table, the man was very rude! Also wanted us to pay £125 even though the room was... More 

Helpful?
Thank Simon S
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Simon S I am so sorry that your recent stay was such a disappointment. Please accept my sincere apology for the failure of a member of our reception team to act upon your request for flowers and chocolates for your wife and his rude attitude. We pride ourselves on delivering exceptional customer service so I am very sorry that... More 

Mid Calder, Scotland, United Kingdom
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 days ago NEW

This is a great place to serve as a base when visiting the region. Preston very close and Manchester Blackpool Lancaster all within easy reach. We had a fantastic room facing the rear of the hotel. The room was clean and had all the facilities you would expect from a four star hotel. We ate in the restaurant where the... More 

Helpful?
Thank George_OToole
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear George_OToole Thank you so much for your wonderful review. I was delighted to read that you enjoyed all aspects of your stay and that you found our location ideal for travelling in the area. I hope that we will have the pleasure of welcoming you back to the hotel very soon. Best wishes Hayley More 

Worthing, England, United Kingdom
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 4 days ago NEW

Our first visit to the hotel, which was easy to find, ample parking, good decor & the welcome was good & friendly. Our room was bright, clean, well laid out but strangely cold, though this wasn't the case with friends staying elsewhere in the hotel. The bathroom was well laid out, spotless but lacked any heat. The room radiator turned... More 

Helpful?
Thank Dazhobson
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Dazhobson Thank you for taking the time to post a review. I was pleased to read that you enjoyed many aspects of your stay. Please accept my sincere apology for the problem with the heating in your room, our duty manager would have been happy to assist in resolving the problem. I would love to welcome you back to... More 

Isle of Man
Level Contributor
48 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 days ago NEW

WE were here overnight for a wedding. Check in was fine at the quirky desk - it looks like a big table rather than a traditional reception. We were allocated room 205, which was easy enough to find. The room was where the places loses points for me. It was OK, but it wasn't clean to the standards I'd really... More 

Helpful?
Thank fraggledweller
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear fraggledweller Thank you for taking the time to post a review. I am sorry that some aspects of your stay fell short of your expectations. I shall certainly discuss your comments regarding your room with the housekeeping team. We always welcome guest feedback as it helps us to improve the services that we offer to our guests. I am... More 

Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

Second stay at the hotel! Have totally loved my experience at this hotel. As I travel up and down quiet a lot for business purposes, I've stayed in a few local hotels before. But would recommend this place if your looking for welcoming staff members, good location, lovely deco and good food. Most of all thanks to the hotel manager... More 

Helpful?
1 Thank Amzy_x
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Amyzy_x Thank you for taking the time to post a review. We love welcoming guests back to the hotel and I was delighted to read that your most recent visit was so enjoyable and thank you for recommending the hotel to other travellers. I look forward to welcoming you back very soon. Best wishes Hayley More 

Chester, United Kingdom
Level Contributor
98 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 1 week ago

third visit to hotel, gets better each time. Great food and staff, recommend for functions and to drop in for a meal too. I have not stayed over but spoke to other residents whilst there who have only good things to say about their stay.

Helpful?
Thank Jaffa1111
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Jaffa1111 We always love welcoming guests back to Samlesbury Hotel and I was delighted to read that your third visit was even better than your previous visits. We really do appreciate your feedback and thank you for sharing your experience and recommending the hotel to other travellers. I look forward to welcoming you back again very soon. Best wishes... More 

Liverpool, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

We used a Groupon voucher for afternoon tea for 2 at this hotel and it was a great experience from start to finish . The reception staff very welcoming ,, hotel decor very stylish , all the restaurant staff very friendly and efficient, we were seated immediately and were given a glass of 'bubbly' on arrival . I say "'bubbly'... More 

Helpful?
Thank Goldikova
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Goldikova It is fabulous to hear how much you enjoyedhaving afternoon tea at Samlesbury! Thank you for all of your wonderful comments and for taking the time to review your experience. Myself and my team look forward to welcoming you back soon! Best wishes Hayley More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

We stayed here for 1 night after a Wedding held in the hotel. The room was a good size and the bed was big with good plumped pillows. The room had a strong smell of gloss paint when we went in, on inspection all the wood work was tacky to touch( obviously recently painted) The smell was quite strong as... More 

Helpful?
Thank Danielle B
Hayley L, Hotel Manager at Samlesbury Hotel, responded to this review

Dear Danielle B Thank you for taking the time to post a review. I was pleased to hear that you enjoyed your stay with us and thank you for sharing your experience. In order to ensure that the hotel is in pristine condition all our rooms are inspected and painted regularly. I am sorry that there was a strong smell... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
This brand new 4-star hotel offers style and luxury, free WIFI and free car parking. Located just off junction 31 of the M6, the Samlesbury Hotel has easy access to Preston, Blackburn, Manchester, Liverpool, Blackpool & the Lake District. Each one of our beautifully designed 80 bedrooms feature a flat-screen smart TV with Freeview and an invigorating power shower. There is 24-hour room service available. Merchants Bar & Grill serves fine local cuisine and offers great-value seasonal dishes with a surprising twist. Pop in for a coffee break, meeting or morning tea. We offer a wide selection of drinks and cocktails in a relaxed setting. ... more   less 

Additional Information about Samlesbury Hotel

Address: Preston New Road, Samlesbury PR5 OUL, England (Formerly Hotel Preston)
Region: United Kingdom > England > Lancashire > Samlesbury
Price Range: $95 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Samlesbury Hotel 4*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from Samlesbury Hotel staff and other travellers.
8 questions
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Blackburn, United Kingdom
6 months ago
Exeter, United Kingdom
6 months ago
Leigh, United Kingdom
11 months ago
Leigh, United Kingdom
11 months ago

See all questions (8)

Questions? Get answers from Samlesbury Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rear facing rooms”
 of 5 bubbles Jaffa1111, 23 Nov 2016 | Read review
“Do not have a room at the very end of corridors on any floor”
 of 5 bubbles 410bj, 10 Nov 2016 | Read review
“Make sure the heating works as previous reviews they have had issues”
 of 5 bubbles stevenmZ304HM, 1 Nov 2016 | Read review
“Take a look at Premier Inns.”
 of 5 bubbles GilesyP, 24 Oct 2016 | Read review
“Ask to have afternoon tea by the bar near the front windows.”
 of 5 bubbles jacqueline123125, 22 Oct 2016 | Read review
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