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St Margaret's Bay Hotel - Park Resorts

04/06/2017 05/06/2017
1 room 2 adults 0 children
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174 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Reviewed 3 weeks ago

To sum it up (if you can't face reading big reviews) - helpful staff, problems sorted quickly, but hit and miss with what you will get. We booked this with my immediate family and my mother, siblings and nephew, so we had 2 bronze (I think) bungalows. Pictures looked fine, price was OK but much less than we usually pay...

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Helpful?
Thank Tina M
Southampton, United Kingdom
Reviewed 19 March 2017

Stayed at St Mary's Bay Hotel for one night with my fiance, arrived to discover a very nice room with all we needed for a night's stay. Had really nice dinner in evening, quick service by friendly staff. After a good night's sleep in the comfortable bed we went for breakfast at the allotted start time of 7.30. I take...

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Helpful?
Thank SheilaBikerChick49
CustomerServicePR, Guest Relations Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Hi Sheila, We're genuinely sorry to hear that you arrived to breakfast to find the facilities not open. This is definitely not the standard of service that we would expect for our guests so it's really disappointing that this let down your stay. Please rest assured, your feedback will be shared with the team to look into. Thank your for...

Bexleyheath, United Kingdom
Reviewed 19 December 2016

Arrived for 2 night stay,pool shut,not a car anywhere in car park for hotel....worrying! Our room stank of cigarettes,stained carpet.Told breakfast was at 9, which is late we feel particularly if busy day ahead.When we went to restaurant at 9 ,restaurant etc completely empty and in darkness.Couldnt find a soul.Went to reception where lady was very apologetic and said someone...

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Helpful?
Thank karen b
Park R, Guest Relations Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thanks for taking the time to leave your review. I’m genuinely sorry to read about your overall experience, and even more so disappointed to hear this resulted in you leaving earlier than planned, please be assured I have shared your feedback with the team, to ensure we are offering all guests our usually high standards, we appreciate your taking the...

Rotterdam, Zuid-Holland, Netherlands
Reviewed 22 November 2016

Arriving after booking via Booking.com. But there was no reservation in our name. That happens often, so the person at the desk told us. Great! Luckily for us, there were rooms available. But if that happens a lot, why not solve it? Got room 15. Couldn't find a wifi-code. No phone in the room, no coverage with own phone. So...

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Helpful?
Thank Wil283
Park R, Guest Relations Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Thank you for taking the time to share your previous holiday experience via TripAdvisor. Firstly, I am terribly sorry to hear of the number of issues you experienced during your stay, this is not the first impression of Parkdean Resorts we wanted you to have. I am glad that you managed to find the perfect hotel room for you and...

Brighton, United Kingdom
Reviewed 4 November 2016

Another lovely week on this Park. Whilst some elements are a little dated, the place is clean and well run by really great staff. We had a Silver Plus bungalow which was spacious and well equipped. The pool is great, it is very well run and the lifeguards are very attentive. It would be super if the public sauna was...

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Helpful?
Thank Moluki
Poulton Le Fylde, United Kingdom
Reviewed 2 October 2016

We only stayed one night but the room and the price is excellent.Better than Travelodge.Very clean and the beds were so comfortable and a good size tv.Staff very helpful nothing too much trouble for them especially Wes on reception who very kindly helped us to sort out paying for our toll fee over the Dartford crossing.Would definatly stop here again...

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Helpful?
Thank carol s
Park R, Guest Relations Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Hi Carol, thank you for sharing your review with us. I'm so pleased that you enjoyed your short stay with us. It's always nice knowing the high service we provide is recognised by our lovely guests :-) We'd love to see you again ^Beth

St. Asaph, United Kingdom
Reviewed 17 August 2016

My wife and I have just had an overnight satay and can honestly say we were wery pleased. The room was spotless and with a T.V , central heating and large bathroom with shower over the bah. The receptionist was very pleasant and helpful and gave us very good directions. I arrived on Sunday to find that Sky T.V. in...

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Helpful?
Thank David William P
Park R, Guest Relations Manager at St Margaret's Bay Hotel - Park Resorts, responded to this review

Hi David, it sounds like overall you and your wife had a great time with us at St Margaret's Bay. I will share your feedback regarding the waiting time for food, just so we get the chance to get it right next time. We'd love to see you both return again soon :-) ^Beth

Hertfordshire, United Kingdom
Reviewed 2 July 2016

Arrived at St Margaret's on a Monday - so fairly quiet: We were assured it was 'quite busy' - but saw hardly anybody. The bar staff were very helpful and chatty and we were welcomed. We usually have a caravan but - this time - we were told that we had a 'silver plus' bungalow - which I assumed was...

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1Thank LASRH
Reviewed 12 June 2016 via mobile

Wonderful apartment View great Well looked after with treats on arrival Recommend if elderly or with elderly Recommend everyone to stay here Loads of things to do within 1 hour travelling including steam trains, shopping and plenty of eating places

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1Thank Mrs Karen P
Nottinghamshire, United Kingdom
Reviewed 3 June 2016

Me and my family stayed in the hotel and basically we got there and I had to make my own single bed which at this point I didn't want to do because I had a long trip down so after that me and the family went down for tea and we got there at 5:30 we got our tea at...

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Helpful?
Thank benfosher

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
Things to do
  • Restaurant
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Paid Internet
Services
  • Laundry Service
  • Babysitting

Additional Information about St Margaret's Bay Hotel - Park Resorts

Address: Reach Road, St Margaret's at Cliffe, Dover CT15 6AG, England
Region: United Kingdom > England > Kent > Dover > St Margaret's at Cliffe
Price Range: $66 - $94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St Margaret's Bay Hotel - Park Resorts 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
St Margaret`s Bay Hotel - Park St Margaret`s At Cliffe
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Questions & Answers

Here's what travellers have asked, with answers from St Margaret's Bay Hotel - Park Resorts staff and other travellers.
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Royal Tunbridge Wells, United Kingdom

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Questions? Get answers from St Margaret's Bay Hotel - Park Resorts staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go up from basic if you can, especially in colder months.”
Moluki, 4 Nov 2016 | Read review
“We had a high floor in room No 14 which was a twin room with decent views of the caravans on the holiday park.”
davidwilliamp_13, 16 Aug 2016 | Read review
“Ask for a caravan”
LASRH, 1 Jul 2016 | Read review
“Bungalows have lots of space around them...”
Craigie, 25 Apr 2016 | Read review
“Upgrade to silver is worth the extra money.”
Pits_10, 21 Sep 2015 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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