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Sefton Express

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132 Reviews from our TripAdvisor Community

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Showing 129: English reviews
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Liverpool, United Kingdom
Reviewed 14 March 2017 via mobile

We stayed at the hotel for 3 nights on a business trip. The facilities are clean but rather basic. Staff in general were very helpful and accommodating. The location of this was the main reason for staying, if not we would have picked somewhere less basic.

Thank vicci0151
London, United Kingdom
Reviewed 19 January 2017

A comfortable enough room, but the hotel was soulless and the staff, whilst friendly enough, did not seem inclined to make much of an effort, barely looking up from whatever they were doing when I arrived. Breakfast was also very basic, though I do not mind that so much as hotel breakfasts are often far too elaborate for my taste.

2Thank Nick L
Belfast, United Kingdom
Reviewed 11 December 2016 via mobile

Late November I stayed here for 3 nights on my own while completing work in the Island. As you enter the front door you realise there is no way on earth this hotel is 4* I would put it at 2*. The bedroom is basic but I found it very cold. The bathroom is Freezing and no means of heating...

1Thank Stevie090909
Isle of Man, United Kingdom
Reviewed 17 November 2016 via mobile

This hotel is opposite the airport so useful for early morning flights. The room was unheated when I arrived in the late evening and took a while to heat up. The bathrooms are unheated. I left the bathroom door open all night to benefit from the bedroom radiator, so as to make an early morning shower comfortable. A spare pillow...

2Thank CCIOM
Isle of Man, United Kingdom
Reviewed 25 October 2016

This hotel provided friendly and comfortable overnight accommodation, just a short walk away from the airport terminal. Living at the opposite end of the Island and with a 6 a.m check-in time, it saved having to travel through the night. The room was more than adequate in size and with tv, tea/coffee facilities and large comfy bed it was an...

1Thank Paul Q
David H, Manager at Sefton Express, responded to this review

Thank you for your kind review and we hope we can look after you again in the near future. Many thanks David

A TripAdvisor Member
Level Contributor
69 reviews
10 hotel reviews
22 helpful votes
Reviewed 25 September 2016 via mobile

We stayed here for a friends wedding. The hotel and service was great all weekend, very accommodating, matching the price paid. The one thing that let it down was on our day of departure I asked if we could leave our cases at the hotel as our flight was early evening. The reception staff said we could leave them at...

Thank A TripAdvisor Member
Middlesbrough, United Kingdom
Reviewed 21 September 2016

Dinning room in reception? £5 charge for Wi-Fi Small rooms that was fairly tacky. Not sure where the 4 starts have came from which is plastered outside the property. I didn't stop the night and was only there for a few hours.

2Thank Aaron_Hall
Plwmp, United Kingdom
Reviewed 9 September 2016 via mobile

Ideally situated to tour the island with ease. Walking distance to airport and just 10 mins drive to douglas port. Room was adequate but was most dissapointed with double bed. All their doubles are two singles zipped together which creates the most uncomfortable divide in the centre of the bed. Certainly not great for couples or those with mobility issues....

Thank SarahGunton
London, United Kingdom
Reviewed 21 August 2016

We stayed three nights in the Sefton Express and it was average all around. It met our expectations for a hotel near the airport. It was clean, well run, and a basic breakfast is offered. One thing worth noting is that wifi is not free, wifi access costs 5 pounds. We found it was worth purchasing. We were woken up...

Thank Rachel H
David H, Manager at Sefton Express, responded to this review

Thanks you for your comments, The alarms was sound as someone had set it off, and of course the best policy is to evacuate and then ask questions. It was myself that was on when the alarm went off and as i didn't know what it was, we evacuate for safety. I hope that didn't upset your stay too much...

Reviewed 14 August 2016

First of all, it was brilliant to arrive at the airport then walk (past rabbits in a field) only 3 minutes to the hotel. It was quiet inside and we never heard anything from the airport. Friendly in a casual way, you are allowed to take your food, even takeaways, into your room. The room was small but contained everything...

1Thank travellerkMidlands
David H, Manager at Sefton Express, responded to this review

Thank you for your comments, It was myself that was one when the alarm went off, i didn't do a name check but i did do a head count. As you can understand when the alarm goes off there is a few things i have to do which is why they was a small delay in getting the foil blankets...

16 photos of this hotel

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All Traveller Photos (11)
Dining (4)
Bathroom (1)
Room/Suite (2)
Hotel & Grounds (2)
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Management photos: Courtesy of the property manager

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  • Free Parking
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Breakfast included
Official Description (provided by the hotel)
Located opposite the Isle of Man Airport and close to historic Castletown in the south of the Island, Sefton Express is a modern, well-appointed budget hotel sharing the Sefton Group’s commitment to the highest standards of customer service. A perfect base from which to explore the beautiful Isle of Man. ... more   less 

Additional Information about Sefton Express

Address: Ronaldsway, Ballasalla IM9 2SE
Region: United Kingdom > Isle of Man > Ballasalla
Price Range: $113 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sefton Express 3*
Number of rooms: 33
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Also Known As:
Sefton Express Ballasalla
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Questions & Answers

Here's what travellers have asked, with answers from Sefton Express staff and other travellers.
10 questions
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Northampton, United Kingdom
1 month ago
Stockton-on-Tees, United Kingdom
Northampton, United Kingdom
1 month ago
Manchester, United Kingdom

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Questions? Get answers from Sefton Express staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on ground floor are ideally situated ror reception area.”
pauquaggan, 25 Oct 2016 | Read review
“Always try and get a high room away from reception and not next to a lift shaft..!”
hooglemeister, 1 Aug 2016 | Read review
“bigger room look towards airport”
paulsE5031UW, 18 May 2016 | Read review
“none as all the rooms are the same”
202terryr, 12 Apr 2016 | Read review
“Simply do not stay here.”
manxdirect, 9 Feb 2016 | Read review
5 of 5