14 Carol Ave, Springwood, Logan City, Queensland 4127 Australia
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About
#3 of 4 hotels in Springwood
Location
Cleanliness
Service
Value
Locally owned and operated Hotel Gloria has been welcoming guests and residents alike with a warm and friendly smile since 2007. Our many regular guests continue to return to stay in our comfortable well-appointed hotel rooms or self-contained units that give them that spacious and homely feeling while away from home. Experience the local or wider region with easy access to major roads or public transport, while coming back to creature comforts such as; free wifi, complimentary underground parking and foxtel entertainment. With many events venues in our area including Sirromet Winery, Logan Entertainment Centre, Windaroo Tavern and Golf, Metro Sports Centre Browns Plains, Qld Sports Athletic Centre, Sleeman Sport Complex and many more Hotel Gloria is conveniently located to suit your needs.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Car hire
Business Centre with Internet Access
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Meeting rooms
Massage
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Seating area
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Check Availability and Book Direct for the Best Preferred Rates!
Location
56Somewhat walkable
Grade: 56 out of 100
45Restaurantswithin 1 km
4Attractionswithin 1 km
14 Carol Ave, Springwood, Logan City, Queensland 4127 Australia
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Getting there
Rental CarsSee all Springwood car hire
65Reviews0Q+A12Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Comfortable, clean hotel. Only stayed for one night, but suited the purpose for our visit. I would certainly consider staying there again. It is within walking distance to the shopping centre and the bus station, making exploring the area easy. Breakfast was reasonably priced, although we didn't partake.
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Date of stay: November 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 2 weeks ago
Thank you for your wonderful review, we appreciate your time and are so pleased you enjoyed your stay. Hotel Gloria look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The hotel was centrally located for my purposes with access to the major retail food shopping centres and restaurants. The reception area was clean and the reception hours were great. The staff were friendly and had a "can do" attitude. One smallish issue which I reported was addressed within minutes. The room was clean and serviced as agreed. Parking was available and the 4WD hire car navigated in and out without a problem, unlike some hotel parking spots where it is a challenge to park an E Scooter. Only small issue , which I forgot to report, was a leak in the shower head which unfortunately sprayed all over the bathroom floor. Overall seamless experience from online booking through to check out and receiving the final invoice.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Great location, Gym is smallish but there are several other big name gyms within walking distance.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 23 Apr 2023
Thank you for your kind review, we are so pleased you enjoyed your stay with us. I will look into the leaking shower head and get that fixed asap. We would love to welcome you back soon. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sheets were dirty Couch had terrible wear marks. This hotel is in need of makeover with furniture. I booked an apartment but was told on arrival I had a disability room. This should have been communicated earlier. It was difficult to have a shower without water going everywhere.
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 2 weeks ago
Hi Michael Thank you for taking the time to review your stay, we have replaced the lounge and submitted your comments to the director. Hotel Gloria does not consider the wheelchair accessible units to be any different to our other units as they have all the same amenities and facilities. We will make note they you would prefer not to have this unit in the future. Safe Travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very comfortable .becoming a little dated .perhaps a TV in bedroom would be appropriate.reception staff were sometimes not to helpful and quite rude .lovely balconies but no tables or chairs to sit on .we did however find a wonderful Chinese nearby and a top notch Thai nearby .
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: Surrounded by numerous business .
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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in room 705 the bed was so hard sleeping on the ground would of being more comfortable. i did report this in the evening and the American receptionist did come up with some donas to sleep on. The other family member had a soft mattress top on her bed but it only went across 3/4 of the bed so uneven to sleep on. the light didn't work on the bedside, i didn't report that till the morning and the air-con took about 40 mins to start to turn on and heat the room. couldn't go out on the balcony as you got a face full of cigarette smell as soon as you opened the door. very disappointment for the amount of money spent per night.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 9 Aug 2023
Hello Joanne Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced during your stay. Your comments are valuable to us as we strive to provide the best possible experience for all our guests. We understand that the firmness of the bed and the uneven mattress topper affected your comfort. We appreciate you bringing this to our attention, and we regret that we were not able to resolve the issue during your stay. We have taken note of your comments and will work on improving the quality of our mattresses and ensuring that all bedding is properly fitted. We also apologise for the delay in the air conditioning system. We understand the importance of having a comfortable room temperature, and we will investigate this matter further with maintenance team to prevent such delays in the future. We will review our smoking policy and take steps to ensure that all guests adhere to it, so that everyone can enjoy a clean and smoke-free environment. We truly value your feedback and the opportunity to improve. We hope that you will give us another chance to provide you with a more enjoyable stay in the future. Thank you again for sharing your thoughts. We appreciate your honesty and hope to have the pleasure of welcoming you back soon. Kind regards Natasha Hurst Hotel manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello , I’m lucky to have found a room so thank you . Everything was booked out everywhere. The room needs quite a bit of work . Tv Doesn’t work , light beside the bed is ready to electrocute someone and the room is full of something flying small fly bugs . Cleaners must see them . Wifi didn’t work either.
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Date of stay: November 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 10 Nov 2022
Thank you for taking the time to review your stay with us. I am sorry your stay wasn't up to standard. We have only just put new stronger Wifi and foxtel throughout the building so I was surprise these things didn't work for you. Did you let reception know so they could investigate and correct this? I have handed your comments on to housekeeping to investigate as well. Again we are sorry you stay was disappoint but please know we are eager to correct these things moving forward. Safe travels King regards Natasha Hurst Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely staff and easy access, good soundproofing, nice shower and bath. Mattress was springy and uncomfortable and restaurant wasn't open for breakfast or on sundays/mondays. I stayed for a week and the bed was never changed or made unless I made it myself. The towels and bathroom stuff was replaced and cleaned daily.
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 4 July 2022
Thank you for your review. We appreciate your kind words. I had asked housekeeping to investigate the mattress and making of the bed however I couldn't find a booking in your name (Crockell). Please fill free to contact us on reservations@hotelgloria.com.au so we can find out what unit you stayed in, we would really like to look at the mattress issue. Safe travels and we hope to see you again soon. Kind regards Natasha Hurst Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as a last minute booking on our way back from Brisbane to home in NSW as our car broke down on the M1 not long into our trip. The reception staff were absolutely lovely when we called around 6.00pm trying to find somewhere to stay for the night once we broke down nearby. They provided us with a great room that was very clean and well presented. Check in was easy and they were very understanding of the situation. In the morning, we had to wait for a mechanic to come and help and they were more than happy to provide us with a late check out with no additional cost. We also had takeaway for dinner from the restaurant downstairs and it was FABULOUS! Would definitely recommend and stay again
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Date of stay: July 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 11 July 2021
Thank you for your lovely review, we are so happy you have enjoyed your stay. Safe travels! We look forward to welcoming back soon. Kind regards Natasha Hurst Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
They hotel was good and everything about the room also customer service was very friendly and very welcoming. But would be better next time if the could put Microwave in the room cause someone may need to warm food thanks . 🥰🥰🥰🥰
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Natasha Hurst, General Manager at Hotel Gloria
Responded 8 July 2021
Thank you for your review, we appreciate your time and are so pleased you enjoyed your stay. Why not try one of our 1 bedroom units on your next stay - they are equipped with kitchen including microwaves. Safe travels and we look forward to welcoming you back soon! Kind regards Natasha Hurst Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here multiple times over the last 12 months for business and find the hotel to be ok. The rooms are large and clean and reception are always really helpful. Downside is breakfast - its so bad that I gave up going and walk down the road to get breakfast somewhere else. The winter months are fine as you don't need the air conditioner going but the summer months are like sleeping with a jumbo jet in the room beside you and they are right above the bed, so you literally freeze with the cold air blowing on you. Not well thought out at all. Dinner in the American Diner is actually really good and priced quite well. Its fine for a business stay but I would not recommend staying here for pleasure.
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Date of stay: August 2019Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: All rooms seem to be the same to be honest
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from HotelGloria, General Manager at Hotel Gloria
Responded 3 Dec 2019
Hi Craig, Thank you for your review, we appreciate your time and comments. I have passed onto the restaurant your concerns for Breakfast (as it is run separately from the hotel) + your kind words regarding dinner. I have also passed on the comments about the air conditioners to the building owner + our maintenance team in order to make sure they are all working correctly. We hope to see you back soon - Travel safe. Kind regards Natasha Hurst
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
USD 104 - USD 126 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaQueenslandBrisbane RegionLogan CitySpringwood
NUMBER OF ROOMS
42
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Frequently Asked Questions about Hotel Gloria
Which popular attractions are close to Hotel Gloria?
Nearby attractions include Logan North Library (1.1 km), Rainbow City Children's Playcentre and Cafe (1.1 km), and Lollipops Playland and Cafe at Springwood (0.6 km).
What are some of the property amenities at Hotel Gloria?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Gloria?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Hotel Gloria?
Guests can enjoy an on-site restaurant, a lounge, and barbeque facilities during their stay.
Is parking available at Hotel Gloria?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Gloria?
Conveniently located restaurants include Extraction Artisan Coffee, Thai Orchid, and Springwood Garden Vietnamese & Chinese Cuisine.
Are there opportunities to exercise at Hotel Gloria?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Hotel Gloria located near the city centre?
Yes, it is 0.5 km away from the centre of Springwood.
Are any cleaning services offered at Hotel Gloria?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Gloria offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Hotel Gloria?
Many travellers enjoy visiting St Helena Island National Park (15.8 km).