I have stayed here multiple times over the last 12 months for business and find the hotel to be ok. The rooms are large and clean and reception are always really helpful. Downside is breakfast - its so bad that I gave up going and walk down the road to get breakfast somewhere else. The winter months are fine as you don't need the air conditioner going but the summer months are like sleeping with a jumbo jet in the room beside you and they are right above the bed, so you literally freeze with the cold air blowing on you. Not well thought out at all. Dinner in the American Diner is actually really good and priced quite well. Its fine for a business stay but I would not recommend staying here for pleasure.
The hotel itself is excellent & I have stayed here many times. Nice, clean rooms, easy parking & handy to the freeway. Unfortunately, the bar & restaurant which is in the lobby is outsourced/managed & run by a guy who thinks it’s his own personal lounge. The service is mediocre at best, but the final straw for me was having a colleague abused by him for supporting the wrong football team. This was not just banter, it was a full FU with middle fingers to boot. I won’t stay here again and won’t recommend to colleagues until there is a change.
Perfectly situated in springwood in the center of everything. Room was great, only complaint was the bed was a little hard for me, but that is a personal preference. Other than that I can't find any negatives, had a great stay.
Accomodation was overpriced for what it is. Staff were friendly and early check in was a bonus. Definitely clean and comfortable however no breakfast on weekends was disappointing. The family suite was spacious and well stocked with everything you could need including washer and dryer. Walking distance to shopping centre.
Best hotel in Springwood. Great room. Great staff food was sensational. Breakfast fantastic. So clean. I can’t say enough about it. Do yourself a favour and stay here whenever you can. You will not be disappointed.
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