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Los Picos Hotel & Suites

Certificate of Excellence
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04/06/2017 05/06/2017
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Los Picos Hotel & Suites
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97 Reviews from our TripAdvisor Community

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Showing 31: English reviews
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White Rock
Reviewed 4 weeks ago

We stayed at Los Picos in two suites with our children and grandchildren. This place is in a great location as it is far enough away from the town centre of Bucerius to be quiet at night yet close enough that a leisurely 20 minute walk puts you in the town centre with its restaurants and shops. The two pools...

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Helpful?
Thank cammer10
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks a lot for your review, we really appreciate your comments and look forward to seeing you again soon!

Ottawa, Canada
Reviewed 2 March 2017

Potential guests should be aware that this hotel sells day passes and therefore some areas are overly busy. As an example, the jacuzzi is usually overcrowed with children and their floaties and then by adults. It is not uncommon to see 15 or more in the jacuzzi and due to the filth needs to be drained daily (although it is...

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Helpful?
1Thank Forensicanalysis
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Dear Customer, we sincerely regret your unpleasant experience at our property and we truly appreciate your feedback. We will consider your comments to help improve our customer service.

Victoria, Canada
Reviewed 10 February 2017

We stayed in this hotel for 2 weeks. The service was great, the rooms were clean and the amenities were fun. I travelled alone with three young kids and everyone was very helpful with all our requests. We were in the backside of the hotel right by the water slide. Our view was of the pool and the surrounding courtyard....

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Helpful?
1Thank Leahmh3
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks a lot for your comments, we will certainly consider them in order to improve our service.

sask, canada
Reviewed 5 February 2017

stopped here for a cervaza and ended up stay for lunch , started off with the stuffed avocado which was big enough to feed 4 people, then the rest of the meal that followed was a great start to the day

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Helpful?
1Thank roadking02
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks for your comments!

Reviewed 30 October 2016 via mobile

If you are looking for a friendly hotel, great ambience and good service, this is your place. I am fascinated by the staff service, the pool is super amazing, it has a view to the sea and watch the sunset from the pool is a must do. I am staying in a suite and it is perfect for up to...

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Helpful?
Thank Ana M
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks for your comments, great reference for our English and Spanish speaking guests!

Monterrey, Mexico
Reviewed 28 October 2016 via mobile

I stayed 2 years ago, there are 2sections on this hotel, one has the mail pool view, the rooms are nice and clean but we stayed at the other section, which has the beach view... They are great to stay, maybe the rooms are older but still good and there is also a smaller pool, a jacuzzi and the restaurant...

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Helpful?
Thank Adriana R
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks for your comments! we look forward to your next visit!

Waterloo, Canada
Reviewed 21 March 2016

We have stayed at Los Picos Hotel for 7 years now. Overall the experience has been great. The staff are nice and they will try to do everything they can to assist you. The rooms are thoroughly cleaned by a maid on a daily basis. The beach is wonderful with lots of sand. The sunrise and sunsets are picturesque. There...

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Helpful?
Thank clf51
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks for your feedback, we will consider your comments to improve our service. We hope to see you again soon!

Reviewed 2 March 2016 via mobile

All was good with noise and wife from February 22-26. Then starting the 26th the wifi became very weak and spotty. Even sitting in the lobby. Complained, but nothing was done. Wifi and boosters need to be reset. Can get great wifi at any restaurant and bar, but no longer at hotel. Hoping the rest of the week improves. Barking...

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Helpful?
Thank Coppernyk
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Sorry to hear you experienced issues with wifi... we did reboot and monitor the wifi service after your complaint on FB and it seemed to be working just fine. We hope your next visit is more pleasant, sorry for the inconvenience.

West Kelowna, Canada
Reviewed 17 February 2016

Extremely professional and friendly staff....Housekeeping and resort cleanliness was exceptional. ...Pool deck chairs were always available...Walking distance to shopping and eateries was only 15 minutes. Bar service to the beach was unexpected but appreciated. Even had a convenience store,BBQ area and laundry facility. Our kitchenette area was always in use.... Beach vendors were always asking you to buy their merchandise...

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Helpful?
1Thank Klaus G
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks for your comments and feedback! we are very glad you enjoyed your stay!

Northwood, Iowa
Reviewed 3 February 2016

We have been coming to Los Picos for the past several years = as always has been a wonderful vacation. We have a beach front unit, very comfortable. The staff is always most accommodating, The grounds, pool and surroundings are beautiful. Beach is great. Can not ask for more. While only my wife and I travel together, it is especially...

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Helpful?
Thank john g
Eduardo C, Public Relations Manager at Los Picos Hotel & Suites, responded to this review

Thanks a lot for your comments, we feel privileged to have such loyal customers.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
In a unique environment, where natural beauty is combined with quality service, Los Picos Hotel & Suites is waiting for your visit. An excellent choice when looking for accommodation in Bahia de Banderas, perfectly located close to Puerto Vallarta, Riviera Nayarit Marina and downtown Bucerias. We have excellent, recently-renovated facilities that allow us to be the best family hotel, we have two swimming pools, playground, soccer field, beach volleyball, free parking, restaurant, bar. We invite you to live an unforgettable family vacation in the Mexican Pacific. ... more   less 

Additional Information about Los Picos Hotel & Suites

Address: Km. 140 carr. Tepic-Pto. Vallarta | Fracc. Playas de Huanacaxtle, Bucerias C.P. 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Bucerias
Number of rooms: 101
Also Known As:
Los Picos Hotel Bucerias
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Questions & Answers

Here's what travellers have asked, with answers from Los Picos Hotel & Suites staff and other travellers.
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Questions? Get answers from Los Picos Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money facing the beach. Too noisy.”
Forensicanalysis, 1 Mar 2017 | Read review
“Try for an ocean-view room. They are hard to get, more expensive, but worth the price.”
clf51, 20 Mar 2016 | Read review
“For beach view rooms request the front of the house suites, which are more expensive. We have stayed at front and back suites and love both!”
MaritereCR, 25 Jan 2016 | Read review
“Beach-front suites have an amazing view”
D364SFjessicaf, 21 Jan 2016 | Read review
“You want to ask for a room facing the water, so you can hear the waves. This is a very quiet resort even during March break with loads of lounging areas.”
LindaB832, 17 Mar 2015 | Read review
5 of 5