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Copthorne Hotel & Resort Solway Park, Wairarapa

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Copthorne Hotel & Resort Solway Park, Wairarapa
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309 Reviews from our TripAdvisor Community

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Showing 306: English reviews
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Reviewed 3 days ago NEW

This was the second hotel of the 5 day road trip with a group of friends.Room was ok but needed a good going over, What was the worst thing was the price of everything $13 50 for a glass of Heineken,$27.50 for breakfast and $45 dollars for a smorgasbord which was very very basic, dryed out ham etc, they claim...

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Helpful?
Thank hootie120
Sydney, Australia
Reviewed 2 weeks ago

I stayed there for four days for the Wings Over Wairarapa airshow. The accommodation was spotless and bed very comfortable. Food in the restaurant and also the bar was inexpensive and quite good. Large range to choose from as well as a wide selection of beverages. My steak was cooked beautifully ! Nice view outside from the restaurant. Staff very...

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Helpful?
Thank 52Mustang51
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for the raving review! We are so glad you enjoyed your stay and had a wonderful experience in our Restaurant The Grill. We are thrilled to hear that our staff were attentive and helped you with tips for your next journey. It is always a pleasure to receive positive feedback and I will be sure to share your...

Reviewed 2 weeks ago

We stayed for two nights (Saturday & Sunday) in March 2017. The hotel is undergoing renovation and was also full as they had weddings booked. The hotel was very noisy on Saturday night. You could hear people in the corridor and doors banging until the early hours. Soundproofing needs urgent up-grading. The room was a bit run down but the...

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Helpful?
Thank hanknz
SolwayPark, Director of Sales at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Good day Hanknz, Thank you for your feedback, we apologise for not meeting all your expectations however your feedback was passed on to the wider team. As you noticed and mentioned in the review we are undergoing refurbishment and this is not just a soft refurbishment but a full refurbishment of all the accommodation rooms, conference rooms, restaurant and other...

Auckland, Auckland, New Zealand
Reviewed 3 weeks ago

rooms were a good size and nice and quiet. meals were average , especially when you order the prime angus and you get a big chunk of grisly and fat in it - would eat out next time. service was average and prices were on the high side for average quality food

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Thank Richard K
SolwayPark, Director of Sales at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Good day Richard K, Thank you for your feedback, we apologise for not meeting all your expectations however your feedback was passed on to the wider team. Our food is normally of the best quality and we do apologise that you did not have this experience from us. I hope that when you do decide to dine with us again...

Reviewed 3 weeks ago

Spent the night here as we have staff who are using this facility for a few weeks while they to contracting work. Room was large with 2 x queen beds and all the mod cons expected. Restaurant and bar are great and the breakfast I had was good. Some of the rooms are undergoing renovation which will only make this...

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Helpful?
Thank 50CHVN
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for taking the time to write a wonderful review, we are so pleased you enjoyed your comfortable stay with us. We too are looking forward to the completion of our renovations. We hope to welcome you back again so you can check out more of the various onsite facilities we have to offer.

Greater Wellington, New Zealand
Reviewed 3 weeks ago via mobile

So much to do here from the cafe with driving range and lovely spacious grounds to the pool, spa and games area. The service was a little disorganised with our breakfast order not being collected overnight and our access card stopping working at 10 when we had an 11am checkout but generally they are spot on I would suggest if...

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Thank Kiwi_Mandy111
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for taking the time to write a review. We appreciate your comments regarding your stay at our hotel and I'm pleased to hear you enjoyed our vast range of facilities on site. We welcome feedback and I will be sure to share your comments with our team. We look forward to welcoming you back to our hotel in...

Reviewed 24 March 2017 via mobile

Great value for money. Nice modernised set-up within an older complex. Has had good investment. Clean, smart rooms looking towards a cool looking pool. Amazing (but pricey) restaurant and bar. Would definitely stay again

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Helpful?
Thank Dion M
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Dear Dion, Thank you for a great review it was an absolute pleasure having you stay with us here at Copthorne Solway. We are glad you enjoyed our restaurant The Grill and look forward to welcoming you back to stay and dine with us again soon.

Reviewed 12 March 2017 via mobile

Could do with a little bit of spruce up but for an overnight stay it's good. The indoor pool was lovely to have a swim in after a long day at harvest. Sound proofing between rooms could be improved specially with noisy neighbours

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Helpful?
Thank Lucinda J
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you Lucinda for taking the time to write a review. We very much appreciate your comments regarding your stay at our hotel. We do hope to welcome you back to the hotel in the near future.

Reviewed 10 March 2017

First time,one night stay mid February. Staff friendly enough and hotel has lots of amenities. Restaurant service very poor,group I was with had a long drawn out dinner experience in a half full restaurant. Efficient check in & out procedure.

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Helpful?
Thank Graeme D
SolwayPark, Front Office Manager at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

Thank you for the review Graeme, we are so glad you enjoyed your stay and our staff were attentive. We look forward to welcoming you back to the hotel in the future. The restaurant is truly wonderful so we hope your next experience is better than the last.

Devonport, Australia
Reviewed 5 March 2017 via mobile

Relatively good value for money accommodation , albeit fairly dated rooms. However rooms are clean and quiet. The meal at The Grill Restaurant made up for this with very tasty food and excellent service.

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Helpful?
Thank DaveFromDevonport
SolwayPark, Reception Team Leader at Copthorne Hotel & Resort Solway Park, Wairarapa, responded to this review

We very much appreciate your comments regarding your stay at our hotel and I'm pleased to hear our staff at The Grill made such a positive impact for you. I will be sure to pass on your wonderful comments to our team. We look forward to welcoming you back to our hotel in the future.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Copthorne Hotel & Resort Solway Park now holds a 4 Star Plus Qualmark rating and EnviroGold. Located in the heart of an internationally acclaimed wine region, the resort is set in 10 hectares of landscaped grounds & native bush on the outskirts of Masterton, Wairarapa's largest town. Nearby attractions include vineyards, Tui Brewery, Vintage Aviator Collection & PMB National Wildlife Centre. ... more   less 

Additional Information about Copthorne Hotel & Resort Solway Park, Wairarapa

Address: 230 High Street, Masterton 5840, New Zealand
Region: New Zealand > North Island > Greater Wellington > Wairarapa > Masterton
Price Range: $104 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Copthorne Hotel & Resort Solway Park, Wairarapa 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Solway Park, Wairarapa
Copthorne Hotel Masterton
Masterton Solway Park
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Solway Park, Wairarapa staff and other travellers.
1 question
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Questions? Get answers from Copthorne Hotel & Resort Solway Park, Wairarapa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in Room 502. It was very modern yet warm and friendly I think that the quieter rooms front the central grassed area with the pool.”
52Mustang51, 11 Apr 2017 | Read review
“Rooms at the rear would be quieter. Rooms near the pool would be good for families.”
hanknz, 11 Apr 2017 | Read review
“Book early online”
bakoRotorua, 5 Jan 2017 | Read review
“If you want value for money don't chose this hotel”
jenrusty2016, 30 Dec 2016 | Read review
“Back of resort ask for updated room”
63RobertM63, 6 Dec 2016 | Read review
5 of 5