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Grand Mercure Puka Park Resort

Orbitz.comUSD 133*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
USD 137*
USD 133*
Great Deal
USD 137*
USD 137*
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Grand Mercure Puka Park Resort
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688 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Puka Park Resort
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Showing 631: English reviews
New Zealand
Reviewed 15 May 2014

Got a 'Wotif' special bed and breakfast package in a treetop chalet for a birthday treat, and was pleasantly surprised. Had heard the place was well past its best however for the price we were more than happy. The chalet ( no. 1 ) had been tastefully renovated with a great bathroom, comfortable furnishings and a huge tv, and was...

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Helpful?
1Thank Fourkiwis
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Fourkiwis, We are so pleased you enjoyed your birthday treat in the treetop chalet and thank you for taking the time to post your review on Grand Mercure Puka Park Resort. We are glad that you enjoyed the chalet's fittings, and the peaceful and relaxing setting of the property. We'd love to see you back.

Mandurah, Australia
Reviewed 14 May 2014

We stayed here at the end of April in two studio rooms as my sister and husband are ACCOR members, OMG where to start i could rave on about this place all day what amazing accommodation, set within the beautiful bushland with amazing views. The rooms are the best i have ever stayed in so clean well equipped, the best...

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Helpful?
Thank Leah H
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Leah H, Thank you for taking the time to post your review on Grand Mercure Puka Park Resort. We particularly like your feedback stating that "the rooms are the best I have ever stayed in", together with your appreciation of the restaurant food, presentation, and service. We hope to see you again!

Auckland, New Zealand
Reviewed 13 May 2014

Absolutely wonderful. I had read some of the older reviews about the place needing some work, or snooty staff and I experienced NONE of that - they hotel had obviously taken their feedback seriously and made some big changes. My friend and I were having a weekend away, and stayed in chalet 6 Tawa treetop room. The fully tiled bathroom,...

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Helpful?
Thank laidbacknz
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear laidbacknz, We are so pleased you and your friend enjoyed both the charm of the property and the staff. We are glad you appreciated the decor of the chalet and the many attractions nearby. We would love to host you again.

Napier, New Zealand
Reviewed 12 May 2014

My husband and I visited what was at that time Puka Park some 21 years ago and we were delighted to see the venue was as stunning as ever. It certainly is a magic spot set within beautiful native bush with a host of tuis. The chalets have recently been refurbished and have a fresh coat of paint and look...

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Helpful?
Thank Quest N
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Quest N, Thank you for taking the time to post your review on Grand Mercure Puka Park Resort. We are so glad you've returned after all these years and were delighted with the refurbishment which hasn't detracted from it being a magical spot. We hope to welcome you back sooner next time.

Auckland Region, New Zealand
Reviewed 9 May 2014

Simply amazing! We stayed at the Kauri chalet and it was beautiful! I will definitely be coming back! We were welcomed by a very wonderful receptionist (I believe her name was Jocelyn?). The staff were all wonderful, and as my partner put it: made him "feel at home". Service and facility was flawless!Thank you for making our anniversary very memorable!

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Helpful?
Thank MaggieMax0426
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear MaggieMax0426, Congratulations on your anniversary! Thank you for taking the time to post your review on Grand Mercure Puka Park Resort. We are so pleased you were made to "feel at home" during your stay. We'd love to host you again on your return.

Auckland, New Zealand
Reviewed 8 May 2014

We stayed in a newly renovated chalet in a beautiful bush setting. The chalet had a lovely sunny deck surrounded by trees . Great bed, shower etc. We ate at the restaurant and the fillet steak and beef cheeks was great. The staff were friendly and always offered us a ride up the hill if needed. We enjoyed the hill...

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Helpful?
Thank Jenny M
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Jenny M, We are so pleased you enjoyed your stay in one of our newly renovated chalets in the bush setting, and thank you for taking the time to post your review. We are glad you enjoyed the facilities and in particular the restaurant cuisine, together with the friendly staff. We'd love to welcome you back.

Auckland Region, New Zealand
Reviewed 5 May 2014

Review collected in partnership with Accorhotels.com
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Thank Flatbush38
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Auckland Region, New Zealand
Reviewed 4 May 2014

Wonderful tree hut style chalets set in beautiful bush surroundings. The chalets are very well appointed - we had a one bedroom which was a separate room with its own bathroom then a very spacious kitchen / lounge area which also had its own bathroom. Washer and dryer also which is great if you are away all week like we...

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Helpful?
Thank Kirstine W
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Kirstine W, We are so glad you enjoyed your stay at Grand Mercure Puka Park Resort. The tree style chalets, the beautiful bush surroundings, and the staff would love to see you return.

Auckland Region, New Zealand
Reviewed 30 April 2014

Review collected in partnership with Accorhotels.com
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Thank Gene K
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Brisbane, Australia
Reviewed 28 April 2014

Shared a wonderful week here with friends. The resort is set in tranquil rainforest and our adjoining beautiful, large, refurbished cabins allowed for privacy when required and enjoying time together. The staff were excellent; the level of service was outstanding from everyone including the general manager, Nick; the chef was superb; food was a stand out, prices reasonable - you...

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Helpful?
Thank Margaret P
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear Margaret P, We are so glad you enjoyed your week's stay at Grand Mercure Puka Park Resort and the privacy of the refurbished cabins set in the tranquil rainforest. We appreciate your comments regarding the entire team, together with the stand out food. We'd love to welcome you back.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Puka Park Resort is located at Pauanui Beach on the Coromandel Peninsula, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views overlooking Pauanui and the Pacific Ocean. Facilities include a tennis court, swimming pool and the nearby beach has 3km of golden sand and renowned for surfing. There are many bush tracks to explore and array of activities in the Coromandel region. A ferry service operates to nearby Tairua, home to cafes and art galleries. ... more   less 

Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range: $161 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Grand Mercure Puka Park Hotel Pauanui
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Puka Park Resort staff and other travellers.
8 questions
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Questions? Get answers from Grand Mercure Puka Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a low room if you have mobility issues”
Carlydria, 20 Apr 2017 | Read review
“If you want to walk to your chalet as opposed to using the golf cart vehicle, I suggest you ask for a chalet lower down the hill.”
DoveSydney_Australia, 7 Apr 2017 | Read review
“Book a room close to the main building”
RestaurantCriticNYC, 5 Apr 2017 | Read review
“Our chalet 42/43 close to main building not far up the hill. other chalets are further up, staff golf buggy transports your luggage”
65Graham65, 24 Mar 2017 | Read review
“Get one near the resturant as some of the hills are quite step to climb if you are not fit, they will come and get you in there golf carts and drop you back to the room as well so no problem the chef there has to one of the best ever as the food was amazing”
, 22 Mar 2017 | Read review
5 of 5
Orbitz.com
USD 133* /night
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Hotels.comUSD 137
GrandMercureUSD 137
Expedia.comUSD 137
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Prices are for 1 room, 2 adults
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