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Shangri-La Hotel Changzhou

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118 Reviews from our TripAdvisor Community

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Showing 59: English reviews
Reviewed 1 week ago NEW

I checked in and the first room smelled like smoke even though it was a non smoking room. I went downstairs and talked to them. They switched rooms for me. However, as I entered into it, it smelled the same. A few minutes into the room and I saw an ashtray. They had moved me into a smoking room. I...

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Helpful?
Thank Jamgrace
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Dear guests, we apologize for our mistakes. I sincerely hope that you will restore your confidence in our service and look forward to welcoming you again in the near future.

Changzhou, China
Reviewed 1 week ago

Wujin Shangri-La room was confortable and well design. The restaurants provide good variety local and westerner dishes. The Hotel has also a bar with live music which makes it a really nice, as there is not much do to near by. The staff is attentive and friendly. They do speak English. Location, there is not much to do near by....

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Helpful?
Thank Dev Y
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Daer guest, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Reviewed 1 week ago via mobile

Wujin Shangrila bar is really nice they have variety of alcohal ,and sevice pretty good,i would love to go there again ,i was also there for german night and it was wonderful night,specially the bar staff ,they are very nice and polite .

Review collected in partnership with 单个酒店
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Helpful?
Thank Cherry456
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Daer guest, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Nuremberg, Germany
Reviewed 9 December 2016

I stayed ohne Night at begin of December, thus the Aircon was Switches off.. based on this, the room (1105) was a Kind of steamy, hot and uncomfortable.. Quite bad... The Dinnerbuffet was so lala, as all the food was not hot.. Breakfast was not satisfying for a hotel that category.. All in all - max. ***+

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Helpful?
Thank Thomas B
Sophia J, Public Relations Manager at Shangri-La Hotel Changzhou, responded to this review

Dear Thomas B, Thank you very much for sharing your stay experience with us. We are too disappointed with your stay experience with us and apologize for this incident. We have analyzed with our Housekeeping and F&B departments at the time of your visit and have made the necessary improvements to ensure that this will never happen again. I hope...

Shanghai, China
Reviewed 25 November 2016

First the best part of this hotel: Location is directly close to the expressway, so it is very convenient for travellers by car. The room I had was very quiet and comfortable, providing me a good rest after a hard day driving by myself in poor winter weather with snowfall. Unfortunately I didn't go tor restaurant, because I had stomach...

Review collected in partnership with shangri-la.com
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Helpful?
Thank Ralf M
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Chilliwack
Reviewed 2 November 2016

This was my first trip to China and I wasn't sure what to expect. I had already spent a night in Shanghai at a hotel that was rated 4 stars but was not up to what I would have expected for that. So going to Changzhou, I was dubious of the quality. Well, the experience could not have been better....

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Helpful?
Thank L7891HLryanm
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Chengdu, China
Reviewed 1 November 2016 via mobile

Stayed in this hotel during a business trip to the city and was very pleasantly surprised. The rooms and hotel facilities are fantastic. I especially enjoyed the breakfast area, which has a beautiful view of the lake. Apart from the view, the food was also excellent. The service and members of the staff were also very friendly and helpful. I...

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Helpful?
Thank JCb1996
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Reviewed 20 October 2016 via mobile

Beautiful and nice view to a lake and river from my room and from the lobby Cafe. Service and people is nice, English speakers. Love the buffet They have live music as well, after the business meetings just relax with nice music and a drink . Location is depends what you do, for me was great. Looks like all business...

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Thank IVAN M
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

Hong Kong, China
Reviewed 21 September 2016

Stayed two nights for business. It looks like there are two types of guests here: Western businessmen visiting their suppliers and Chinese groups. The rooms etc. were standard Shangri La, though breakfast could be improved. They did not have yogurt. Hot water mysteriously disappeared on the second day, the repair people told me I just didn't know how to rotate...

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Helpful?
Thank Seth_HK
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

San Jose, California
Reviewed 20 September 2016

I was here on business... Lovely hotel but there is not much to do in the area. It would be good if there were restaurants in the area. The staff is well trained and very friendly. I would recommend improving the food in the main restaurant and VIP club.

Review collected in partnership with shangri-la.com
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Thank Pthump
Sophia J, Manager at Shangri-La Hotel Changzhou, responded to this review

Honoured guests, thank you for staying at Shangri-La Hotel, Changzhou. I'm glad our service has given you a pleasant experience, as your satisfaction is always our goal. Once again, thank you for your interest in Shangri-La Hotel, Changzhou. All our staff sincerely look forward to your next visit to offer you, as always, the warmest hospitality.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
Official Description (provided by the hotel)
Shangri-La Hotel, Changzhou offers 350 elegantly appointed guestrooms and suites with a minimum floor space of 45 square metres, the largest in the city. All rooms feature floor-to-ceiling windows with panoramic views of either the Lake Xihu or the cityscape.All guestrooms are designed with optimum residential comfort in mind, with distinct areas for relaxation, leisure and work, cosy with mood lighting, large feather duvets and exquisite amenities. ... more   less 

Additional Information about Shangri-La Hotel Changzhou

Address: No.2 Xihu Road,High Tech Development Area, Changzhou 213164, China
Region: China > Jiangsu > Changzhou
Price Range: $98 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Changzhou 5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Travelocity, Ctrip TA, Expedia and Priceline so you can book your Shangri-La Hotel Changzhou reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Changzhou
#2 Luxury Hotel in Changzhou
#9 Best Value Hotel in Changzhou
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Questions & Answers

Questions? Get answers from Shangri-La Hotel Changzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles V4164BCthomasb, 9 Dec 2016 | Read review
“Pay an extra £20 for a Club Horizon room which includes free Breakfast and drinks nightly. 2 large G&T's and you've got your moneys worth”
 of 5 bubbles JohnLoxley, 15 Aug 2016 | Read review
“Try the Horizon upgrade for your own private facilities on the 17th floor”
 of 5 bubbles placid_casual, 11 Jun 2016 | Read review
“You can try to pay a little bit different at front desk, then you can get a better room. Executive room is recommended.”
 of 5 bubbles fireworkcity, 31 May 2016 | Read review
“The rooms on the top floor have separate lounge area where you can relax.”
 of 5 bubbles muna1, 24 Mar 2016 | Read review
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