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SunConnect Marina Beach

Traveller (181)
Room & Suite (49)
Pool & Beach (46)

About

Location
Cleanliness
Service
Value
With the beach right on the front step, the 4 star All Inclusive SunConnect Marina Beach is positioned on the seafront promenade of Gouves , a popular holiday beach resort. Only 19 km from the city if Heraklion, 15 km from the airport and a short drive away from Hersonissos, makes it an ideal base to explore the beauties of the island, enjoy the vivid nearby nightlife or simply soak up the sun on its long sandy beach. The hotel's style is a mixture of Greek architecture with local charm, simple and relaxing. All 396 rooms are cozy and spacious, most refurbished in 2018, while the bungalows are designed with the architectural inspiration of a Cretan Village and are supreme for families. The fully renovated main restaurant serves a variety of Greek, Mediterranean and International Cuisine, signed by our talented chef. For another interpretation of the Mediterranean and local cuisine, the new a la carte restaurant on the waterfront is not to be missed!
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Property amenities
Free Parking
Restaurant
Pool
Free Internet
Bar/Lounge
Spa
Breakfast included
Airport Transportation
Banquet Room
Children Activities (Kid / Family Friendly)
Conference Facilities
Golf Course
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Mid-range
HOTEL CLASS

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
22Restaurantswithin 1 km
7Attractionswithin 1 km
217Reviews
317Photos
17Q+A
3Room tips
Traveller rating
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  • 73
  • 28
  • 15
  • 7
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Popular mentions
The property is 4* but apparently is undergoing some major changes and was already better when we visited in May! Our stay was 2 weeks and we had an all inclusive package, The food was very good, the beach is alright but the hotel can do with some renovation! the staff is nice
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+4
We spent a week in this hotel by end of September and had a very good stay. First, the accommodation was very well equipped. We stayed in the bungalow, just a couple of meters from the activity pool. The music starts to play around 9:30 or 10:00am, so this may wake up
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This is a lovely hotel. Modern public areas and clean facilities. The pool area is amazing and the relaxed nature of the hotel made the trip very enjoyable. The food is nice with a good selection most nights. The staff are extremely helpful and friendly. Rooms are basic but
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Review collected in partnership with this hotel
Response from frontofficeM16, Public Relations Manager at SunConnect Marina Beach
Responded 6 Nov. 2018
Dear Guests, Thank you for taking the time in sharing this review with us and for your high rating! We are excited to read your experience at our hotel and glad you enjoyed our facilities. We have noticed your comment and will take it into consideration for the future. Please note that in any case, we also have bungalows available in our hotel which are more private so you might choose this option upon a next visit if you wish. We hope to have the pleasure to welcome you again in the future, Kind regards, Sunconnect Marina Beach Team
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Amazing place the staff off Eden viaggi is really amazing... good for family ... Absolutely recommended. If you like some animation talking about Carmelo if you have some children talk about Giulia ....
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Response from frontofficeM16, Public Relations Manager at SunConnect Marina Beach
Responded 23 Oct. 2018
Dear Guests, Thank you for choosing our hotel for your holidays and for posting this review on tripadvisor. We are very happy with your highest rating and recommendation! We hope to have the pleasure of hosting you again in the near future, Kind regards, Sunconnect Marina Beach Team
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+7
Until today our stay has been amazing food and most staff are fantastic the area is quiet which we like the locals are friendly the history around is great to see and find out about the beach and harbour are nice too The problem is the spa manger and after reading other reviews
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Response from frontofficeM16, Public Relations Manager at SunConnect Marina Beach
Responded 24 Oct. 2018
Dear Guests, Thank you for choosing our hotel and for posting this review on tripadvisor. We are truly glad to read that we have met your needs and you enjoyed your holiday with us. Regarding the issue with the spa, we apologize for the incident but please kindly note that this does not represent in any way our philosophy as a hotel chain. Hospitality and friendliness of all staff are top priorities for us to ensure that all of our guests feel welcome and at ease at all times during their stay in all departments. Behaviours like these are not tolerated by our company and we have undertaken actions to ensure this will not happen again. We will be looking forward to welcome you and your family in the future, Warm regards, Sunconnect Marina Beach Team
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Photo provided by managementSunConnect Marina Beach
Photo provided by managementSunConnect Marina Beach
Vue extérieure des chambres
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Hi Gary, If you are brave enough to bear with the Greek narrow village roads and impredictible driving style, I can recommend renting a car and driving around the island. We have been to Matala and Agia Galini, both in the same day as they are an hour apart, and it was worth the trip. In Matala you can visit Hippie Caves, enjoy the beach, and visit the small city centre with very cute restaurants by the sea. Agia Galini is a small town, with a great Greek restaurant called Stochos Taverna with the most welcoming staff. They also have a private beach for the guests just next to the restaurant. On the western side of the island, you have Elafonissi Beach which is very popular in Crete.
0 votes
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Hi, On your arrival you get given a card which allows you to hire towels from the spa. You do have to only swap them on certain days and I think there is a limit to how many you can get, but you can swap them every two days and they seemed like decent sized towels for round the pool.
1 vote
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Rooms are pretty much all the same. Depending how many in your party they have bungalows as well which are slightly bigger but still same amenities you might be able to upgrade depending on availability we went Sept last year and it was fully booked even though it didn t seem that busy.
1 vote
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Hi, Snack bar is good, not a great variety every day though. Offers ice creams, cakes and sweet treats as well as salad, pasta, pizza and burgers. Not much choice and isn't very different to what is in main restaurant at lunch. It is also not always fresh. Is always great ice cream though! Opens from about 11- till around 5 I think
2 votes
Yes, there are lots of outside areas where smoking is permitted. As far as the rooms are concerned you can smoke on the balcony/terrace
0 votes
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1234
"stay somewhere else"
"Top floor is quiter and great views"
"Cant comment on other rooms, but the hotel generally was quiet from 11pm onward."
PRICE RANGE
USD 103 - USD 288 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club marmara marina beach hotel gouvesmarina beach gouveshotel marina beach
LOCATION
GreeceCreteHeraklion PrefectureGouvesKato Gouves
NUMBER OF ROOMS
396
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