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Diogenis Palace Hotel

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Diogenis Palace Hotel
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124 Reviews from our TripAdvisor Community

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Showing 47: English reviews
London, United Kingdom
Reviewed 16 October 2015 via mobile

Worst hotel I've ever stayed in Does not deserve 4star rating! Is more like a 1 or 2 star! Staff are useless, wouldn't even check to see what time the transfer was coming to pick us up on our departure All inclusive is a waste of money! Food is extremely repetitive, very few options and little traditional Greek food. Had...

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4Thank mursam1
Riga, Latvia
Reviewed 11 September 2015

Family hotel-need to be very quiet after 23:00 - as owner requests that. Not luxuary, but nice. Simple, but clean. Food was not the best- cold and the same every day. We had a honeymoon- room was made with a surprise - wine+ flowers ect.

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Thank Linda_Sprr
Prague, Czech Republic
Reviewed 8 September 2015

The staff in this hotel was nice. The most friendly and helpful we found the receptionists which helped us with every day questions. We loved our room. It was the ocean view, with the wonderfully set terrace and it is so close to the beach, that you could nearly touch the water. We were not so happy about the bathroom...

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Thank Gabriela D
Riga Region, Latvia
Reviewed 31 August 2015

Don't trust the quality is equal 4**** hotel, rooms are poor - even don't have a shampoo and shower cabin (plastic curtain); Food is almost the same every day (and 3 times per day) - not restaurant food, like cantine; Chose of drinks are very limited, not possible to buy another drinks at bar - have to go to restaurant...

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3Thank Zandask77
Pilsen, Czech Republic
Reviewed 15 August 2015

We spent in this hotel one week during our greek holiday in July, but - this hotel is absolute disaster. I have never seen before so rude staff and vile - smelling food. Really - cooked vegetables, for example, brocolli, looked like it stayed in water on sun for couple of days - with black spots on it. Dirty dishes...

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5Thank Eva O
Czech Republic
Reviewed 10 August 2015

An absolutely awful hotel which does not deserve name hotel at all not mention be awarded ****. Unprofessional and sometimes aggressive staff who does not speak English at all. Cold and repetitive meal from which some visitors get sick. Wore furniture. Life dangerous electricity outlets in my room etc. Please ignore this nightmare

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3Thank pavel l
Amphoe Koh Sa-mui, Surat Thani, Thailand
Reviewed 5 August 2015 via mobile

First of all - terrible food, it was miserable even for one star hotel let alone for four stars! And beverage? Even our delegate told us not to drink water from hotel. So we had paid all inclusive, but had to eat out and buy beverage in a store. Staff was super unfriendly and almost nobody didn't speak English, only...

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4Thank Anna B
Kety, Poland
Reviewed 2 August 2015

Before you book your vacation please get full information about this place from your travel agent. This is not a 4 star hotel with all inclusive package like we were told. Rooms are not very clean. Some rooms are bellow below steet level with very limited day light Food choices are very limited and repeat every day.... Drinks are limited...

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3Thank Mirek B
Bratislava, Slovakia
Reviewed 20 July 2015

The hotel has a good location 14 kilometers from airport (airplane noises, but one can get used to) with a beach in front of a hotel (you need to cross the street though). The hotel and the rooms are clean and the staff was very nice and helpful (receptionist, bartender,...). Unfortunately these are the only virtues of this hotel. The...

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4Thank Matus28
Czech Republic
Reviewed 14 June 2015

Diogenis Palace pleasantly surprised us especially with their services, friendly and willing staff and great pool and cuisine. We were here for one week ladies´ holiday in the beginning of June 2015 and we enjoyed wonderful time. The hotel is placed in a cosy and friendly town of Kato Gouves, in perfect distance of just 15km from the airport in...

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3Thank Lucie K

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Room Service
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Concierge

Additional Information about Diogenis Palace Hotel

Address: Gouves, Gouves, Crete, Greece
Region: Greece > Crete > Heraklion Prefecture > Gouves
Price Range: $57 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Diogenis Palace Hotel 4*
Number of rooms: 100
Reservation Options:
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Also Known As:
Diogenis Palace Hotel Gouves, Crete, Greece
Hotel Style:
#15 Luxury Hotel in Gouves
#16 On the Beach Hotel in Gouves
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Questions & Answers

Here's what travellers have asked, with answers from Diogenis Palace Hotel staff and other travellers.
2 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“good views”
 of 5 bubbles Linda_Sprr, 11 Sep 2015 | Read review
“four central rooms overviewing the ocean are the best ones”
 of 5 bubbles gabrieladW7148CV, 7 Sep 2015 | Read review
“all the rooms had one side to pool where is bar zone near; If there is a music or somebody speak loud, you can hear everything;”
 of 5 bubbles Zandask77, 31 Aug 2015 | Read review
“Do not let yourselves accomodate in lower-level rooms.”
 of 5 bubbles Matus28, 20 Jul 2015 | Read review
“pool view rooms”
 of 5 bubbles 88lifer, 8 Jun 2015 | Read review
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