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Gouves Park Holiday Resort

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Gouves Park Holiday Resort
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1,014 Reviews from our TripAdvisor Community

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Showing 599: English reviews
Winchester, UK.
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 weeks ago

Overall, we had a good holiday and are looking to return next year. We stayed for a week towards the end of October, the week before the hotel closed for winter. The hotel didn’t seem busy - we were told there were about 750 guests, around half the hotels capacity. We stayed in a maisonette apartment. Downstairs (tiled floor) were... More 

Helpful?
1 Thank AandSandO-UK
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for choosing Gouves Park Holiday Resort for your recent stay in Gouves, and your willing to return and stay with us next year. Your detailed review regarding your accommodation in our hotel, is highly appreciated from our end. On behalf of the management and the staff of the hotel, we would like to thank... More 

1 review
Reviewed 2 weeks ago via mobile

We stayed here during the October school holidays and can honestly say it was one of the best holidays we have ever been on! The hotel and rooms are spotlessly clean with all the staff doing a fantastic job. The maids would come in every day with clean towels and the beds were always made up when we returned to... More 

Helpful?
Thank Lynsey B
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for choosing Gouves Park Holiday Resort for your recent stay in Gouves, and your willing to recommend our property to your acquaintances. We are very glad having such feedback from you, that our hotel met your holiday expectations. On behalf of the management we would like to thank you once again, and hope that... More 

South Shields, United Kingdom
2 reviews
Reviewed 3 weeks ago

Stayed at half term and found everything disappointing. Room very basic, though spotlessly clean. Our bed had sheets that didn't fit, TV had only 2 news channels in English and the bathroom was a joke. Half size bath and a hand held shower. The food was plentiful but always cold. Often there were no plates. We've never been all inclusive... More 

Helpful?
Thank Beverly O
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear guest, Thank you very much for your review regarding our hotel and the provided services. We apologise for not meeting your expectations, regarding your accommodation and the food in the min restaurant. On behalf of the management and the staff of Gouves Park, we would like to thank you once again for choosing our property for your holidays and... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
24 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 3 weeks ago via mobile

Just came back after half term holiday with partner and step son. End of the season so very quiet in gouves and all water parks had closed. There are slides in the hotel but pool really cold and weather not on our side at the end of the week. Would be great if they could heat it a little. Location... More 

Helpful?
1 Thank cherry201077
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Herwith we would like to thank you for your kind review regarding our hotel. We are glad that you enjoyed your stay with us despite the issues refering to the resort of Gouves and the night entertainment. On behalf of the managememnt and the staff of the hotel, we would like to thank you once more for your... More 

Newark-on-Trent, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 weeks ago

Had a week here half term ,21-11-16. 25 minute transfer from airport, check in a bit slow but shown to room after. Had a family sized room which was plenty big enough, room was a bit dated and basic but I find this is the norm for Greece. Pools were freezing ! but it didn't stop the kids. Hotel was... More 

Helpful?
1 Thank lin w
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear guest, Thank you very much for your kind opinion regarding our hotel, and your willing to return for your next vacations in Crete. On behalf of the management and the staff of Gouves Park, we would like to thank you once again for your review, and hope to welcome you again. Kind regards Vassilis Stavrakakis Rooms Division Manager More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Well where do I begin? Upon arrival we were quickly checked in and told food had been laid out in the restaurant for us (we were on the late flight) next morning my 3year old took ill (later found out there was a virus passed about on plane) reception quickly arranged a doctor to visit us and then George the... More 

Helpful?
1 Thank Beckie O
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for choosing Gouves Park Holiday Resort for your recent stay in Gouves, and your willing to recommend our property to your acquaintances. It is our obligation to be helpful, when you are facing health issues. On behalf of the management we would like to thank you again, and hope that you'll choose Gouves Park... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Just got back from Gouves Water Park Hotel with my wife 2 children aged 10 and 8 at the end of October. The hotel room was very clean and spacious but just needed updating. The food was excellent and we had plenty of choice, self service on beer, wine and all the soft drinks all over the hotel complex. All... More 

Helpful?
1 Thank Brian S
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for taking the oportunity, and share with us your experience that you had in Gouves Park. Please accept our apologies for the issue with the hot water in the room, as we faced a small technical problem which we solved it, the same day. For this reason we asked you to wait approximately 15... More 

Private
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 weeks ago

We moved from our five star hotel to Gouves Park in October as part of a large family group, the previous hotel was lovely but offered nothing to keep the kids happy. However Gouves did not disappoint in the day time with plenty on offer for the kids, water park, table tennis, pool and little rides and wack a mole... More 

Helpful?
2 Thank Abbie-Marie P
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for taking the time to write this detailed and positive review for our hotel, the staff and the provided services. We are very delighted that your vacations have been an unforgettable experience for you and your family. On behalf of the management and the staff of the hotel, we would like to thank you... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 October 2016 via mobile

Went in Oct 16 with my hubby, 12 and 7 year olds. The hotel is spotlessly clean the staff work tirelessly to keep standards high, our room wouldn't win any style/contemporary decor awards but that's not important it was spotless. When we arrived our room was ready and very clean, the children's beds seemed a little hard but these was... More 

Helpful?
1 Thank Sharon W
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for your kind review regarding our hotel the staff and the provided services. We are very sorry that you didn 't like the soft drinks of our AI programm, and that our animation team did not meet your expectations. All these issues will be rechecked and improved next year. On behalf of the management... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 October 2016 via mobile

lovely hotel which is very clean and tge staff are excellent very hard working and helpful. the all inclusuve food and drinks are a bit boring the food is never very warm there is a large selection but it would of been nice to have a cold neat and cheese selection at lunchtime to go with the beautiful bread served.... More 

Helpful?
1 Thank Debbie N
thunder1012, Διευθυντής at Gouves Park Holiday Resort, responded to this review

Dear Guest, Thank you very much for choosing Gouves Park Holiday Resort for your recent stay in Gouves, your opinion has a specific gravity for us, as we' re always eager to hear what you liked and how we can improve our services. Your notes about the buffet and the animation will be taken in consideration. On behalf of the... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Gouves Park Holiday Resort

Address: Kato Gouves Pediados, Gouves, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Gouves
Price Range: $91 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gouves Park Holiday Resort 4*
Number of rooms: 267
Reservation Options:
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Also Known As:
Gouves Park Holiday Hotel Gouves
Gouves Park Holiday Resort Crete, Greece
Hotel Style:
#5 Spa Hotel in Gouves
#7 Luxury Hotel in Gouves
#7 On the Beach Hotel in Gouves
#11 Family Hotel in Gouves
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Questions & Answers

Here's what travellers have asked, with answers from Gouves Park Holiday Resort staff and other travellers.
164 questions
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Questions? Get answers from Gouves Park Holiday Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms near the main pool just around the corner from reception are close to everything!”
 of 5 bubbles Abbie-MarieP, 29 Oct 2016 | Read review
“Spend a little more and upgrade to a maisonette. Not a big outlay over 2 weeks.”
 of 5 bubbles garrysmith275, 26 Oct 2016 | Read review
“Avoid being directly above the dining room and kitchens as it's very noisy from early morning.”
 of 5 bubbles 228marting, 22 Oct 2016 | Read review
“In block 1”
 of 5 bubbles LeeW1588, 15 Oct 2016 | Read review
“Get what you have paid for and fry to get a room away from the main pool.”
 of 5 bubbles Rovert_12, 4 Oct 2016 | Read review
5 of 5
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