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Coconut Bay Beach Resort & Spa

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5,821 Reviews from our TripAdvisor Community

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There are newer reviews for Coconut Bay Beach Resort & Spa
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Showing 5,747: English reviews
New England, North Dakota
Reviewed 30 June 2014

Me and my boyfriend went in May for ten nights was the best holiday all staff was lovely the girls at the cake stand was moody but everyone els wicked dyson was the MAN always talking to us getting are drinks swim up bar well what can I say the best ever kerdy was wicked we can't wait to go...

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Helpful?
Thank Shell T
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Shell T...thanks for your stay and taking the time to write a review. Your comments are much appreciated Cheers Mark

Bensalem, Pennsylvania, United States
Reviewed 30 June 2014

The resort is beautiful. The food was excellent. Overall my stay was nice. However on my last full day things changed. I slipped and fell on the pavement as I was getting out of the pool. Not a single staff member came to check on me. I had to go to hospital. My injury was bad my entire leg swelled...

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Helpful?
Thank NYDani927
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear NY Dani, Thank you for your review. I am sorry for your slip and fall and hope that you are fine now. I apologize if it felt to you that the staff were less than sympathetic and helpful. That is not typical at all of the team here. The staff members have been known to sit with guests who...

Elizabethtown, Kentucky
Reviewed 29 June 2014

Our family of 5 (me, my husband and 3 boys 15,11 & 3) had an amazing time at this hotel. I was diligent in reading reviews and doing research for over 6 months prior to our trip so I felt like I had a good idea of what to expect. No this resort is not a "luxury" resort, however it...

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5Thank Elana H
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Elana, thank you for your family's stay with us and thank you for posting your review. We are so glad you had such a great time at the resort and also had the chance to experience some of the amazing sites of St Lucia. Truly a beautiful island paradise. Your boys are correct the staff love Coconut Bay and...

Berlin, Connecticut
Reviewed 29 June 2014

There was just so much wong with this hotel! So here are just some of the things: - uncooked food, by the grill bar - no curtains in the room ( the bottom level) might as well be sitting in bed and wave to the other guests passing by - temperature of the shower kept changing from hot to cold...

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28Thank Paula J
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Paula...ah here it is....you lived up to what you said... Allow me to provide the other side of the story...The two of you booked an entry level room (first floor garden view) and you received exactly what you paid for. You demanded at the front desk a free upgrade as you did not want to be on the ground...

Portchester, United Kingdom
Reviewed 29 June 2014

Wonderful memories of a family Wedding and enjoying the time being totally relaxed in what can only be described as being in paradise :-) The staff were friendly, the food excellent and the beach and spa were totally luxurious.

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Helpful?
Thank Flowerpops
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Flower pops...thank you for your stay and your comments we hope to see you again. Cheers Mark

Reviewed 28 June 2014 via mobile

Just came back from a 10day stay at this resort and I have to say it was the most amazing place with the friendliest people, our room was lovely with good air conditioning available 24/7. Our cleaner was maryanne, she was so friendly we loved to have a joke with her, we went a live an beyond with cleaning our...

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2Thank Hayley A
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Hayley...thank you for your review and your visit with us. The staff will be thrilled that they have made an impact on you. I will be quick to share your comments with them. We hope to see you again very soon! Cheers Mark

Athens, Georgia
Reviewed 28 June 2014

I've been home a few days now and have been trying to see if I was quick to judge but after pondering and more discussion with my husband we still feel the same. DISAPPOINTED!! I am a research fanatic when it comes to my travel and I was skeptical after some of the reviews but we went for a wedding...

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2Thank beachbum7934
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Beach Bum...Thank you for taking the time to write a review. We value all of our guests comments as it helps us make decisions in the future. I apologize that we had air conditioning issues in your room. These things happen and as you state we did our best to fix it and when it was determined we couldn't,...

Reviewed 28 June 2014 via mobile

So my family of 4 was at the Coconut bay Resort from June 18-26 and we have plenty of sun burn to prove it. lol It's true what they say it's a 2 min. drive from the airport. This was wonderful with 2 pre-teen girls who talk to much and the flight from N.Y. was just too long for me...

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1Thank Latifa J
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Latifa, Thank you for your review. We are glad you enjoyed many aspects of your stay and appreciate your comments for things we can improve upon. I know that the staff will be disappointed that we did not wow you and we do hope to have another opportunity to do so. Cheers Mark

Dallas, Texas
Reviewed 26 June 2014

My wife & 2 boys ages 8 & 5 stayed a CC bay from June 7th - 14th in room 205 on the splash side. We have been reading reviews since we booked thru Orbitz in February. We upgraded our room as much as we could on orbitz but I assume if you book direct that is how to get...

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6Thank Gary H
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Gary...thank you for your review and your comments and suggestions...we are happy you enjoyed your stay and that you got to experience the charm of the people and the island. We hope to see you again in the near future. Cheers Mark

Reviewed 25 June 2014

Lets start with the moment we got to the resort. This was my honeymoon and when we arrived they tried to put us on splash side which is the children's side of the resort, we explained to the manager Lerry that we are on our honeymoon and we would like some peace and quiet and to please put us on...

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3Thank Andrew L
Mark H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Dear Andrew, thank you for your stay and your review, Congratulations on your wedding. I am truly sorry if Coconut Bay was not what you expected. I f you received a room on the Splash side of the resort then that must be what was booked for you. I am very happy that Lerry and the team was ultimately able...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, 4 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 

Additional Information about Coconut Bay Beach Resort & Spa

Address: Beanfield, Vieux Fort, St. Lucia
Region: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Price Range: $399 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coconut Bay Beach Resort & Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Bay Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Coconut Bay Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harmony for adults and min Jr Suite”
638kimk, 26 Apr 2017 | Read review
“4th floor for the view, adult side for the quietness, harmony concierge is the way to go.”
terry216, 23 Apr 2017 | Read review
“Get rooms on the 4th floor.”
Fran116, 22 Apr 2017 | Read review
“We were the 4th floor, but it looks like all the rooms are good choices.”
Cosmo87, 18 Apr 2017 | Read review
“Make reservations at 3 restaurants before you go”
kojikid832, 16 Apr 2017 | Read review
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