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The Shrubbery Hotel

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Traveller (13)
Room & Suite (1)
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Overview
  • Excellent61%
  • Very good28%
  • Average9%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3 Star Hotel
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Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (128)
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Traveller rating
77
36
11
1
1
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LanguageEnglish
77
36
11
1
1
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All reviewsfriendly and comfortable hotelfamily roomcottage piewarm hospitalitya nice place to stayoriginal featuressingle roomstayed one nightovernight stayhome away from homebusiness tripenjoyable staythree nightsgood sizecomfortable bedtown centreshepton
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1 - 5 of 126 reviews
Reviewed 4 weeks ago

I stayed here while visiting family. What a beautiful place and people. The room was modern clean and suitable. Breakfast was a real treat. I can't fault the staff, owner or facilities I will be going back again.

Thank karainab
Response from Lorraine W, Owner at The Shrubbery HotelResponded 4 weeks ago

Many thanks for taking the time to leave a review, always appreciated. Pleased you enjoyed your stay with us.

Reviewed 3 December 2017

Stayed here for 5 weeks while on a course. Lorraine,Mark and all the staff were brilliant with everything they do. Nothing at all was ever any trouble. The food is superb and can highly recommend. You are made to feel like part of the family...More

1  Thank Kate M
Reviewed 13 October 2017 via mobile

Had the unfortunate coincidence of going there whilst the rotary club visited that said the staff and facilities were very good the food excellent and the breakfast good - room excellent but I am afraid the bed was very uncomfortable hence, sadly only a 3...More

Thank Ian R
Reviewed 27 September 2017

We were in a large room with our club about 45 of our club. We had a 2 course lunch chicken with cheese and bacon in the middle, vegs and potatoes,gravy . Afterwards fresh fruit salad mostly melon and a few grapes, with cream, also...More

Thank FoodieSomerset
Response from Lorraine W, Owner at The Shrubbery HotelResponded 2 October 2017

Hi, it is always appreciated when someone takes the time to write a review, however.... on this occasion, you have definitely reviewed the wrong hotel. I believe you may have had your luncheon party at a Shrubbery hotel elsewhere, as this one does not have...More

Reviewed 25 September 2017 via mobile

This is an old hotel close up the town centre. Some elements like the bathrooms could do with a bit of an update, however this is a great value hotel. Wonderfully friendly & helpful staff, comfy beds and a really good breakfast.

1  Thank z1977
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 107 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 107 - USD 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (13)
Room & Suite (1)
Questions & Answers
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FoodieSomerset
5 October 2017|
AnswerShow all 2 answers
Response from Lorraine W | Property representative |
Hi, As you attended the Shrubbery Hotel in Ilminster, could I ask you to please remove your review from my Tripadvisor page..... would be much appreciated as it does reflect on my rating. Many thanks for your help. Kind... More
0
Votes
Karen E
13 September 2016|
Answer
Response from Lorraine W | Property representative |
Hi, not at the moment. Please phone or call into the hotel with your details, I'll keep them for future reference. Lorraine.
0
Votes
Room Tips
"We had lunch didnt stay this time but last time rooms were very good."
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"Read advice above for Americans traveling in the UK."
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"Family rooms recommended"
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"it is town centre, but on a Saturday night we were not disturbed at all"
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