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First of all I would like to thank you for this service that the doubletree by Hilton hotel has made to Urfa very nice hotel very spacious very rooms spacious hospitality very nice restaurant we had some problems but we made up this floor cleaning our young room was very beautifully cleaned as if everything changed as we first entered it made the stained glass spotless so I can tell even this friendly invisible gift made us a towel crocodile made a very successful process of room decoration meaning we stayed in rock hotels in abundance and Antalya I never saw such beautifully cleaned rooms again. If I have a trip to Urfa, I’ll come back to this hotel and 5. again I offer to stay on the floor because my next improvement is with my family and I want them to see the decorations in them thank you Minibar spacious gentleman, my regards The housekeeper, Mr. Ali, is endlessly grateful 🙂 ⁇
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Date of stay: November 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I would like to thank Mr. Mehmet Rauf, Mr. Fevzi and Ms. Remziye especially for their smiling faces. A hotel with great cleanliness and great facilities, a hotel where you can comfortably stay with your family. You must have this experience.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Şanlıurfa, Pazarlama at DoubleTree by Hilton Sanliurfa
Responded 1 June 2023
Dear Guest, Thank you for sharing your valuable opinions. The most important goal of our team is to ensure the satisfaction and comfort of our valued guests. We are very happy to hear that we were able to meet your expectations during your stay and that you were satisfied with the service we provided. You can be sure that we will share your valuable thoughts about Mr. M.Rauf,Mr.Fevzi and Ms. Remziye with them. We hope to welcome you back to DoubleTree by Hilton Şanlıurfa in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very well situated hotel with amenities that’ll surpass any Doubletree in the US. A clean modern reception area has a lounge and restaurant on each side. The reception staff’s pleasant and welcoming touch make every guest feel comfortable. Mr. Rauf has been most helpful in ensuring the room is to our satisfaction and kindly offered sightseeing and touring suggestions and tips. He also ensured the restaurant staff coordinates the charges to be billed to the room. The fitness center is a must visit for everyone. It’s by far the best gym among all hotel chains, both in term of equipment and space. The beautiful spa and pool are definitely top notch.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Şanlıurfa, Pazarlama at DoubleTree by Hilton Sanliurfa
Responded 3 July 2023
Dear Guest, Thank you for sharing your valuable opinions. The most important goal of our team is to ensure the satisfaction and comfort of our valued guests. We are very happy to hear that we were able to meet your expectations during your stay and that you were satisfied with the service we provided. You can be sure that we will share your valuable thoughts about Mr. Rauf with them. We will be happy to welcome you when you come to Şanlıurfa again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Of the dozens of Hiltons we stayed in, it was beautiful as the property but bad as the processing. We’ve added breakfast and valet from the app, not added. The hotel charged direct payment for the first time without commission. Breakfast is a complete chaos. There’s a big chef downstairs. You don’t pay the hotel, but they ask for a room at the entrance. In the middle of the breakfast room, the guys are chasing you because you haven’t paid for breakfast. They booked 6-7 tables for the hotel’s football team and driven us to the balcony for breakfast we landed at 9:30. Athletes landed at 11 and those tables were empty. We were stuck in the chills in the cold weather. The parking valet takes the car and leaves it in front of the door, and if it goes down, I'll understand, even when we say give us the key, it takes half an hour for the key to arrive. This service costs €80 . Housekeeping took us to relax in the room at 6 p.m. and repeatedly knocked on the door and asked if your room was clean. In summary, we are surprised and dissatisfied with the quality of the service. If you tolerate strange behavior, the property is beautiful.
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Date of stay: November 2024Trip type: Travelled with family
Room Tip:Sessiz odalar temiz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was my 4th visit to Turkey, and unfortunately, my stay at the Hilton DoubleTree in Sanliurfa was the most uncomfortable I’ve ever experienced in the country. I was given an “upgraded” room, but this meant direct sunlight was pouring in during the afternoon, making the room unbearably hot. The air conditioning couldn’t keep up, so the room was stifling for most of the day.
Communication with the staff was another challenge. Aside from one kind girl at check-in, the staff did not speak English, which isn’t usually an issue for me. I’ve traveled to 59 countries and can easily communicate with hand signals or basic phrases, but the staff insisted on using Google Translate, making the interactions awkward and difficult.
The outdoor patio was lovely and shaded, but it was filled with smoke, creating a persistent cloud over the entire area, which made it unenjoyable for a non-smoker. Inside, the reception area has a beautiful spot to sit, but it’s more for the coffee bar. When I tried to order a drink and sit there, it caused a lot of confusion. There is no dedicated bar area, which I understand given the local culture, but the lack of clarity made it difficult.
Dinner was the most uncomfortable experience. The hostess just stared at me when I asked for a table, and the server seemed to struggle with the payment system. There were multiple pricing issues, and when I tried to charge it to my room, there was another price discrepancy. It seemed like they were unaccustomed to single travelers, and the entire interaction was awkward.
I chose the Hilton because of the excellent reviews and the convenience of having a hotel restaurant/bar as a single female traveler. Unfortunately, the service didn’t align with the standards I’ve come to expect from Hilton properties. In hindsight, I wish I had picked a more authentic, charming hotel that would have provided a more comfortable and personalized experience.
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Date of stay: June 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Şanlıurfa, Pazarlama at DoubleTree by Hilton Sanliurfa
Responded 1 Oct 2024
Our Valued Guest, Thank you for sharing your experience and valuable comments during your stay at DoubleTree by Hilton Sanliurfa. Your comments and satisfaction are always a priority for us. We would like to let you know that we are extremely sorry to hear about the negative experience you had during your stay. We have shared the valuable reviews you have mentioned in your comment with our relevant departments and we would like to share that we will be trying to give you an unforgettable experience during your next stay. We hope to welcome you back to our DoubleTree by Hilton Sanliurfa hotel.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our recent stay at the DoubleTree Hilton Şanlıurfa was fantastic from start to finish. Our suite was spacious and beautifully designed, with all the modern touches that made our stay incredibly comfortable. The gym was clean, well-equipped, and a pleasure to use. Every member of the staff we encountered was friendly, helpful, and always greeted us with a smile, adding to the overall welcoming atmosphere. I highly recommend this hotel for anyone visiting Şanlıurfa!
A special thank you to Bilge Nur for always greeting us a smile, and for always being so helpful! Thank you to Ceren & Tuğba as well!
Çok teşekkür ederim 🙏🏻
Your constant companion, D & G
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Date of stay: October 2024Trip type: Travelled as a couple
Room Tip:Oct 2024 - 80₺ for valet
Air conditioner system - the best!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DoubleTree by Hilton Şanlıurfa, Pazarlama at DoubleTree by Hilton Sanliurfa
Responded 5 Nov 2024
Dear Guest , Thank you for taking the time to share your DoubleTree by Hilton Sanliurfa experience with us in detail. We would like to state that your positive experiences and kind compliments that you have shared about our employees have made us very happy.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have been running permanently for years at your hotels in the heart of Bodrum and Istanbul When I heard it opened in my hometown, I guessed how much your hotel would contribute to our city Last year, I was pleased to visit the restaurant section of the hotel First and foremost, it’s beautiful that locals work throughout your hotel, the menu they serve, the structure of the hotel, the details of the city As a 30-year diner, I was happy to come across a concept in my city that I dreamed of for years This year again I went to the restaurant section of the hotel with a community of friends, although it was a year apart that I was very happy to meet the same seriousness with the same experience because of its hospitality I was pleased with the diligent effort of the staff of the lounge, which was hosted in the service flow of your fellow Ihsan brain and Mr Murat Thanks Dooble Tre By Hilton Thanks BIGCHEFS Thanks Gamze GENERAL ******
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Date of stay: January 2025Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It has become the apple of the eye of Şanlıurfa with a great team. I wish success to the whole team. They think through everything carefully. But most importantly, the value given to guests is equivalent to the guest understanding of the people in this region. We felt like we were at home.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The comfort and convenience of the hotel cannot be compared to the hotels I have stayed in before. We thank the entire team for the service they provided. We would especially like to thank the entire hotel management for eating and drinking at the hotel during our stay and making us feel like one of the team rather than being a guest.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Otel varmadan mutlaka otele bilgi verirseniz çok güzel şekilde odanızı hazırlıyorlar tavsiye...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is the most beautiful and luxurious hotel I have ever been to in Şanlıurfa, it is clean, the spa area is relevant, the staff are wonderful and friendly. If I come to Şanlıurfa again, I will definitely choose this place. I would especially like to mention the spa area. It is very luxurious, I have not seen such a large spa area in Turkey, I liked it very much, it was clean and I received the best massage and Turkish bath service I have ever had in my life in this hotel. I wish you continued success.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Sanliurfa area.
PRICE RANGE
AU$173 - AU$229 (Based on Average Rates for a Standard Room)
LOCATION
TürkiyeSanliurfa ProvinceSanliurfa
NUMBER OF ROOMS
190
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