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El Castell de Ciutat

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280 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Vail, Colorado
Level Contributor
71 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 weeks ago via mobile

We stayed at this hotel for 3 nights but a little difficult to review , we expected a little more . The staff is nice & accommodating; the breakfast is very good .We were at the resort when a tour group were also there & perhaps that is why we expected a little more . Although we had reserved the... More 

Helpful?
Thank Larry M
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat More 

Long Beach, California
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 October 2016 via mobile

Visited as a"stopover" between San Sebastián and Barcelona. For "Relais" properties, we have come to expect a certain level of excellence for the price. At El Castell, the staff certainly met or exceeded expectations. Professional, responsive and friendly are all adjectives that come to mind. The physical facility fell short. First -Wi-Fi. Most of us now travel with connectivity needs... More 

Helpful?
Thank RoyboyIII
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat More 

Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 26 October 2016

Interesting stay here. We have stayed at lots of Relais & Chateaux in Southern France, but this was a first in Spain. It was disappointing. First, the room had no air circulation. We opened Windows and hall way door and took turns watching for incoming insects. Strangely, the ceiling tile in bathroom had been dislodged. Pictures available. With windows opened,... More 

Helpful?
Thank Gilbert J
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat More 

New York City, New York
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 October 2016

This Parador is spectacular! Beautiful views of the Pyrenean landscape! It has it's very own Castle with it's own story The Owner promised his future wife a Castle and she got it, although many years to redo!!! Ask Katia, she'll tell you the story. This Hotel is quiet, has a Spa, Golf and a pool and a wonderful restaurant it... More 

Helpful?
Thank tabascomom
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Best regards, Hotel El Castell de Ciutat More 

Keene, New Hampshire
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 October 2016

We stayed in this Relais hotel for 3 nights while visiting the area around La Seu d'Urgell. The exterior of the hotel is everything promised at such a hotel; the setting/views are amazing. The staff, with the slight exception of the person who checked us in September 20, were so very helpful and gracious. In particular the woman whose name... More 

Helpful?
Thank Candace603
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Dear Mrs Candace: Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us. We hope to welcome you again at our house. Please accept our apologies for any inconvenience. Best regards, Hotel El Castell de Ciutat More 

Level Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 28 September 2016 via mobile

A fabulous location with wonderful views especially from the outdoor jacuzzi. The room was very good but the WiFi was very poor, and this is important for us. Service was good but we had duck for our main course and it was served on its own !! No vegetables or potatoes just meat. I don't think this is good enough... More 

Helpful?
Thank Rider321
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. Your opinion matters to us and we work to make our guests enjoy the most of their experience. Please accept our sincere apology for any inconvenience. Kindly Hotel El Castell de Ciutat More 

Brielle, New Jersey
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 September 2016

This hotel is just beautiful. The details the family has incorporated truly make it a castle. The views are breathtaking. The food was absolutely delicious. We tried the tasting menu and one dish was better than the next. Gazpacho with lobster - incredible. The best veal I have ever , ever had. The owners and the staff are friendly, helpful,... More 

Helpful?
Thank Maurmurph
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat More 

Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016

The view, property, hotel and service were outstanding! Seeing the sunrise over the mountains from our room's deck was breathtaking! We would highly recommend this property and the hotel staff were extremely kind and helpful.

Review collected in partnership with Relais & Chateaux

Helpful?
Thank gyvismsu
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat More 

Vero Beach, Florida
Level Contributor
141 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 7 September 2016 via mobile

A perfect quiet 2-night getaway with my wife. Wonderful views, great breakfast!, nice pools -- 1 indoor and 1 outdoor. Hot tubs, spa and beautiful Pyrenees mountain air. Situated in a bluff overlooking the charming, upscale small city of Le Seu d' Urgell, this family run resort is truly lovely. It's only 10 minutes to the Andorran border, so we... More 

Helpful?
Thank Joseph P
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat More 

Makati, Philippines
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 September 2016

The atmosphere is just wow. You are staying in ancient grounds with a lot of history. Rooms were good although of course you can smell the "oldness" of the structure but this is what gives it the atmosphere. Food in their restaurant was excellent and the staff were very service-oriented. The host/owner was hands-on and visible all the time making... More 

Helpful?
Thank spreadlinux
Castellciutat, Director Comercial at El Castell de Ciutat, responded to this review

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion as we work to make our guests enjoy the most of this experience. We will love to welcome you again into our home. Kind regards, Hotel El Castell de Ciutat More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Business Centre with Internet Access

Additional Information about El Castell de Ciutat

Address: Crta. N-260, km. 229, 25700 La Seu d'Urgell, Spain
Region: Spain > Catalonia > Province of Lleida > La Seu d'Urgell
Price Range: $204 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — El Castell de Ciutat 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
El Castell De Ciutat Hotel La Seu d`Urgell
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Questions & Answers

Here's what travellers have asked, with answers from El Castell de Ciutat staff and other travellers.
1 question
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Questions? Get answers from El Castell de Ciutat staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed in the Junior Ste, with private gardens and windows all around.”
 of 5 bubbles Maryandlee, 13 Jun 2016 | Read review
“The suites are special although obviously more expensive.”
 of 5 bubbles Scrubber077, 29 May 2016 | Read review
“We liked the spa level.”
 of 5 bubbles finjr, 24 Jan 2016 | Read review
“Rooms that face the rear have a view of the pastures and mountain.”
 of 5 bubbles KYsandy2013, 5 Sep 2015 | Read review
“Rooms with balcony are great.”
 of 5 bubbles Tegfantrio, 16 Aug 2015 | Read review
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