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We arrived in the evening reception staff friendly and helpful . Put on some cold food salad and meats and bread at 10.30 pm for us. Bungalow was clean and very warm (had to hire a fan €15 for the week ) didn't realise we...More
6 Thank wils77
Response from Relaxia L, Director de Relaciones Públicas at Lanzasur ClubResponded 4 September 2016
First of all we would like to say thank you for sharing your experience with other travelers. They aprreciate it for sure.
Also thank you for all your nice words. We are really proud of it that you had a good time in...More
Stayed here at the beginning of July and I'm only getting round to writing a review now. Reading some of the other reviews that slate the food , staff, cleanliness etc , we didn't experience any of that.
Firstly we found the hotel staff very...More
8 Thank kml016
Response from Relaxia L, Leiter Öffentlichkeitsarbeit at Lanzasur ClubResponded 2 September 2016
First of all we would like to say thank you for sharing your experience with other travelers.
The satisfaction of our guests is our main objective and opinions like yours is our base tool in order to improve day by day the services...More
OK I wrote quite an in depth review last year and it was pretty well received, so I figure these are worth something to people. What I will try to do is give a fair review rather than let something trivial ruin it e.g. a...More
The resort is clean and bedding changed regularly! Positioned by the beach and with pools that are warm enough to swim in! Food is fresh and plenty of variety for adults and children. Drinks are good and plentiful! The water park is fab and has...More
4 Thank herberts16
Response from Relaxia L, Director de Relaciones Públicas at Lanzasur ClubResponded 23 August 2016
First of all we would like to say tyank you for sharing your experience with other travelers!
It's a real pleasure to read your opinion, which is so important for us to improve our work day by day and to offer the best...More
We visited this resort for two weeks and came back yesterday. I'm not one normally to complain but I had to complain twice to the Thomson rep whilst we were there. I've got to say that this was the worse holiday we have ever had,...More
Hi...Yes you can...food more take away style hot dog burger some fish tea coffee drinks but closes at 230pm. but hotel restaurant on 100m away so very easy to pop back in and eat using armband in main restaurant.