Novotel Melbourne Glen Waverley
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Novotel Melbourne Glen Waverley

285 Springvale Rd, Glen Waverley, Monash, Victoria 3150 Australia
Novotel Glen Waverley  - I love the natural muesli they have at the buffet breakfast.
Traveller (198)
Guest room bath
Room & Suite (126)
Restaurant
Dining (51)

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Avg. AU$218 /night, 2/8 - 2/9
AU$334
per night
AU$259
per night
AU$183
per night

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About

#1 of 5 hotels in Glen Waverley
4.3 of 5 bubbles
Location
4.3 of 5 bubbles
Rooms
4.1 of 5 bubbles
Value
4.6 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.4 of 5 bubbles
Sleep Quality
Novotel Melbourne Glen Waverley is ideally located in the centre of the City of Monash. The 200 room hotel is adjacent to a cinema complex and surrounded by over 35 restaurants and cafes, including The Glen Shopping Centre, while a 2 minute walk to the Glen Waverley Railway Station gives direct access to the city centre, Melbourne Cricket Ground and Marvel Stadium.
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Property amenities
Parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Highchairs available
Airport transportation
Conference facilities
Wifi
Fitness / spa changing rooms
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Kid-friendly buffet
Kids' meals
Special diet menus
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Electric kettle
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English

Location

285 Springvale Rd, Glen Waverley, Monash, Victoria 3150 Australia
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 81 out of 100
81
Melbourne Airport
36.9 km
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Essendon Airport
28.5 km
See all flights

Reviews
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Detailed Reviews
Sydneysider01 wrote a review Mar 2023
Sydney
+1
5.0 of 5 bubbles
This was my first stay here and it was excellent - I felt very welcomed when checking in and received acknowledgement of my ALL loyalty. The room was spacious, comfortable, clean and quiet; while not quite as modern as some (say the South Wharf Novotel) everything was in good condition and the bed was extremely comfortable - I'm not normally a fan of 'king' beds being comprised of 2 king singles, however the topper ensured the join between them was essentially imperceptible. Despite my room being on the side facing the busy road, I didn't hear any traffic noise. Location is excellent, just a couple of minutes' walk to numerous restaurants, as well as close to the railway station, with entertainment options including cinema and bowling right there too.
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Date of stay: March 2023
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 17 Mar 2023
Thank you so much for your feedback regarding your recent stay here at Novotel Melbourne Glen Waverley! I am pleased to hear you had a comfortable stay and enjoyed our king beds. It is lovely to hear that you felt welcomed by our friendly team and that you did not have any disruptions whilst in house by our busy road. This feedback undoubtedly serves as great motivation for our team to continue refining our facilities and services. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Thank you again for sharing your experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sarah w wrote a review Dec 2022
Perth, Australia
4.0 of 5 bubbles
I stayed at the hotel recently for a 2 night business trip. The hotel is in a great location with a wide variety of restaurants, a bowling alley and a movie theatre all close by. The staff were friendly at check in and at breakfast. The Buffet Breakfast had the usual fresh fruit, cereals, bircher muesli and also pork/chicken sausages, scrambled eggs, mushrooms, bacon etc. along with a big selection of pastries with barista made coffee included. There is quite a large shopping centre about 800 metres down the road that was useful as it had a Woolworths for a few items that I had forgotten to take with me.
My room was located on the 2nd floor which was a tad noisy with a busy road running next to the hotel. The room opposite was also a little noisy with a young baby crying on the 2nd night which made it harder getting to sleep as the walls seemed quite thin.
On the first night I arrived at the hotel after 930pm as my flight was delayed. I was advised by Reception that room service closes at 930pm which meant I had to search for a restaurant nearby for dinner. This wasn't really an issue though given the location and the many restuarants around the area. I had a Grill'd burger which was a short 5 minute walk away.
Overall I would stay here again. I would probably ask for a floor on a higher level next time to get away from the street noise.
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Date of stay: December 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Ask for a floor on the higher levels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 19 Dec 2022
Thank you very much for providing feedback from your recent stay here at Novotel Melbourne Glen Waverley. I am so pleased to hear overall you had an enjoyable stay. Thank you very much for your descriptive feedback and comments on our buffet breakfast and convenient hotel location. Please feel free to let our friendly reception team know if you are having any noise troubles during your stay and we will be happy to accommodate any requests. Thank you again for your feedback and we look forward to welcoming you back again in the near future. Warm Regards
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Max wrote a review Dec 2022
Da Nang, Vietnam
4.0 of 5 bubbles
Location is super convenient, The Glen is across the road and a parade of restaurants are just 2 mins walk away (less if you walk fast!).

The staff was friendly and helpful, though I couldn't give it 5 stars because when we made calls from our room, noone ever answered them....

The bed was very comfortable, our room was quiet so we had good quality rests throughout our stay.

The room was clean with all the basic essentials. It would have been great to have more than one USB port.
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Date of stay: November 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 6 Dec 2022
Dear Maxxy, I appreciate you taking the time to complete our survey regarding your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased that you enjoyed your overall experience with us and trust you were able to have a relaxing visit. Thank you again for sharing your thoughts and we apologise if you had to wait for our staff to respond, i hope you were still able to have your requests met. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one.
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Oz_Bloke169 wrote a review Sept 2024
Melbourne, Australia
+1
5.0 of 5 bubbles
Stayed 5 nights in the Junior suite as a Platinum member. Great room with a spa. Asked reception to assist connecting my Amazon fire stick and he was there immediately- so quick!
Dario (hope I spelled that right) in the restaurant was quick to ensure we didn’t want for anything.
No longer having to swipe the card for undercover parking- number plate recognition has been introduced- so much easier! As Platinum we had a named parking spot right outside the downstairs lobby - pity platinum still has to pay for parking.
This Novotel is walking distance to the train station to the city and the bus station with buses that run frequently all around Melbourne. Also within walking distance is shopping at the Glen, an array of food stores and restaurants including a Village cinema and bowling alley.
We think this will be our home away from home when in Melbourne.
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Date of stay: September 2024Trip type: Travelled as a couple
Room Tip: Buses and trains run every 15 minutes approximately. The Glen shopping centre has a large number...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 16 Sept 2024
Dear Oz_Bloke169, Thank you for your wonderful review and for being a loyal Platinum member. We're delighted to hear that you enjoyed your stay in the Junior Suite, and that our team, especially Dario, contributed to making your experience special. It's also great to know that the new number plate recognition system made parking more convenient for you. While we strive to provide the best experience for all our guests, we truly appreciate your feedback regarding parking for our Platinum members. We’re constantly looking for ways to enhance our services, and your input helps us achieve that. We’re thrilled to be your home away from home in Melbourne, and we look forward to welcoming you back on your next visit. Kind regards, Ashan Abeykoon General Manager
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Visa W wrote a review July 2023
4.0 of 5 bubbles
This is a great hotel for business which I have now stayed 8 times where each time staff members are very friendly and courteous. On my last stay I felt the service was lacking. My room I was given was not clean and when I went back to the front desk, the Manager Shiv was not helpful and was very rude to me and would not even listen to what I was saying. I hope the service can pick back up and more training can be given to staff.
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Date of stay: June 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 1 Aug 2023
Dear Visa, I appreciate you taking the time to provide feedback regarding your recent stay at Novotel Melbourne Glen Waverley. I am pleased to hear you have enjoyed all of your previous stays with us and we thank you for your loyalty. I wish to extend my sincere apologies for your recent experience with us. Please be assured that excellent customer service and high guest satisfaction are both of vital importance to us and I am very sorry that your experience did not meet expectations, I am thankful you brought your thoughts to our attention so we may improve our services moving forward. I would also like to thank you for your patience as we train new staff members. We hope to welcome you back again soon to Novotel Melbourne Glen Waverley. Thank you for sharing your feedback.
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Stuart B wrote a review Aug 2023
Ballarat, Australia
3.0 of 5 bubbles
Pretty basic. Rooms are lovely. But common and shared facilities feel like it was once a nice hotel, but aging. Felt a little like someone’s hobby as a hotel.
Ticks all the Novotel boxes, but only just. Pool is very basic.
Watch out for the car parking.
The car park was designed by someone who has never driven a car. It is weirdly tight.
And charging $25 for parking is outrageous this far out of the CBD.
Room service was excellent. Just remember that there is an unusual service charge “on top” of the price list.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: The gym is well appointed. But the sauna is incredibly dangerous, with non compliant heaters in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 11 Aug 2023
Dear Stuart, Thank you for sharing your insights regarding your recent stay at Novotel Melbourne Glen Waverley. We appreciate your honest feedback and regret any disappointment you may have experienced. We take your comments seriously and will certainly review the areas you highlighted for potential improvements. We are glad to hear that you found the rooms to be lovely, as we strive to provide a comfortable environment for our guests. However, we apologise for any perception of aging in our common and shared facilities. Our team is committed to ensuring that the entire property maintains the high standards that Novotel is known for. Regarding the pool and car parking, we apologise for any inconvenience caused. We understand your concerns and will assess these aspects to enhance our guests' experience. Thank you again for sharing your thoughts and we hope to welcome you back in the near future. Sincerely, Novotel Melbourne Glen Waverley
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NushBoo wrote a review July 2023
London, United Kingdom
4.0 of 5 bubbles
This is a generous 4 (probably would have been 3.5 if I could) but a decent hotel if you need to be this side of town. It’s never going to be the height of luxury being in this location but my room appeared to be recently refurbished and was clean and comfortable with all modern conveniences, although the bathroom was a bit spartan. Breakfast service was a little chaotic, someone said they were short staffed. Location is handy for trains to central Melbourne, and the Glen shopping centre is 5 minutes walk away and impressive. Also for fellow Brits, Ramsay Street is a 5 minute Uber away!
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 30 July 2023
Dear NushBoo, I appreciate you taking the time to provide feedback from your recent stay here at the Novotel Melbourne Glen Waverley. I am so pleased you enjoyed your visit with us and found our hotels location to be a convenient option for you. This undoubtedly serves as great motivation for our team to continue refining our facilities and services. We also thank you for the feedback regarding our rooms, I will pass this along to our management team. We hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Sincerely, Novotel Melbourne Glen Waverley
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Dean C wrote a review June 2021
Melbourne, Australia
+1
5.0 of 5 bubbles
Stayed a year ago and was looking forward to a return to the Novotel Glen Waverley. Was fantastic to see Anastasia & Mathew again along with their exception hospitality and service at reception & in the bistro 👍

Room was awesome and sanitised. Impressed again with the electric layout and plugs and power points where you need them.

Bistro was fantastic and a thank you to Mathew and Michael. Big thank you also to the welcoming and smiling Kavita.

Great spot close to so many things and really quiet rooms makes this an easy high recommendation for your hotel requirements. Thanks team, I definitely felt spoiled as an Accor Platinum member and see you all soon.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erick Ruiz wrote a review May 2023
Richmond, Texas
2.0 of 5 bubbles
Service people are always doing something else instead of serving people. The rooms have so many problems, the AC is not working, the TV channels are very limited, I could connect a streaming device to the TV, etc. For that reason or more I had to move to 3 different rooms and all of them were the same.
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Date of stay: May 2023Trip type: Travelled on business
Room Tip: Try to stay somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 31 May 2023
Dear Erick, I appreciate you taking the time to tell us about your recent experience with us. I am however sorry that our service did not quite meet your expectations, please accept my sincere apologies for this. With regard to the TV, we have recently installed Foxtel and we have had some issues but these have now been all rectified. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us and allows us to constantly learn and improve our product and our service. Thank you once more and we look forward to welcoming you back to Novotel Glen Waverley in the near future.
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Dean C wrote a review Jan 2023
Melbourne, Australia
+1
5.0 of 5 bubbles
Amazing stay at this awesome hotel.
Firstly you will be welcomed by the lovely reception staff including Niel, Phuy Phuy and Abbey..

VIP parking for accor plus members leading to a fantastic, quiet and spotless room.

We enjoyed the great facilities next to the hotel including bowling, movie theatres and much more.

Later relaxed with a quick dip in the pool and soothed our souls with the sauna downstairs which was a great area including a gym for the fitness fanatics.

Dinner will take you on a Mediterranean adventure but with access to the bar menu covers all bases and tastes. Wonderfully looked after by the most professional and warm Condan, with backup from Viruda. Everything was cooked to perfection and delightful.

We had a great staycation at this great hotel highly recommend and woke rejuvenated nestled in between the most luxurious sheets, ready for the week ahead!

Huge thank you team Novotel Glen Waverley!
Mr Dean
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Novotel Melbourne Glen Waverley
Responded 28 Jan 2023
Dear Mr Dean, Thank you so much for your descriptive and informative review from your recent stay with us here at Novotel Melbourne Glen Waverley. I am pleased to hear you had a relaxing and comfortable stay and enjoyed the use of our facilities and found our hotel location a convenient option for you. We appreciate your kind feedback towards our front office staff Neil, Phyu Phyu and Abbee, they are a great value to our team. I will pass along your feedback to all of our departments as this undoubtedly serves as great motivation for all of our team's to continue refining our facilities and services. Thank you again for sharing your thoughts and we hope to welcome you back in the near future with your next visit being just as pleasant as the previous one. Warm Regards
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sarah w asked a question Dec 2022
Perth, Australia13 contributions14 helpful votes
Is room service available at the hotel?
Answer from Max
Da Nang, Vietnam300 contributions13 helpful votes
Yes it is. Just note that if you need anything extra, you'll have to communicate via the front desk as noone seems to be available to pick up the phone. At least that's our experience. Otherwise, it's all great.
quinnsgran asked a question June 2018
Christchurch, New Zealand17 contributions2 helpful votes
Hi What is the easiest way to get to the hotel from the airport Is there a shuttle Thanks
Melbourne, Australia
Unfortunately there is no shuttle, Skybus to Southern Cross station then a train to Glen Waverley station works well. Or you always call the hotel and we can organise a private transfer for you. Thanks Andrew
Answer from Debbie W
Melbourne, Australia16 contributions3 helpful votes
Hi Mark Thet do have rooms with walk in showers/ wet room , i think you need to specially request it though. Regarding the shower chair and frame i am not sure as my client brought their own equipment, best to contact hotel directly. Very helpful!
Answer from AndrewAustralian
Bruce, Australia182 contributions45 helpful votes
Glen Waverley railway station is 5 minutes walk from the hotel. It is around a 50 minute trip into centre of Melbourne. Leave after 9 am if you want to avoid peak hour train trip. You should visit the tourist information centre near flinders street station. The gardens are 5 minutes walk. Also see the national gallery of Victoria. Afternoon tea at the Windsor hotel is nice. Parliament is near there. Lots more to see.
Paula-Rosa L wrote a tip Oct 2024
Queensland, Australia325 contributions
5.0 of 5 bubbles
"Best location, great service & happy staff."
Read full review
Oz_Bloke169 wrote a tip Sept 2024
Melbourne, Australia287 contributions45 helpful votes
5.0 of 5 bubbles
"Buses and trains run every 15 minutes approximately. The Glen shopping centre has a large number of shops available including fresh fruit."
Read full review
Partlyblonde wrote a tip Feb 2024
Mount Dandenong, Australia467 contributions166 helpful votes
4.0 of 5 bubbles
"Additional cost for more than one car but other parking nearby is available."
Read full review
AndrewAustralian wrote a tip Dec 2023
Bruce, Australia182 contributions45 helpful votes
5.0 of 5 bubbles
"Higher floors are quietest."
Read full review
James Adam wrote a tip Aug 2023
Phuket, Thailand379 contributions243 helpful votes
1.0 of 5 bubbles
"Stay somewhere else."
Read full review
Not the right property for you?
There are more places to choose from in the Glen Waverley area.
PRICE RANGE
AU$183 - AU$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel glen waverley hotel glen waverley, novotel melbourne, accor glen waverley, glen waverley novotel
LOCATION
AustraliaVictoriaGreater MelbourneMonashGlen Waverley
NUMBER OF ROOMS
200
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Novotel Melbourne Glen Waverley
Which popular attractions are close to Novotel Melbourne Glen Waverley?
Nearby attractions include Strike Glen Waverley (0.04 km), Central Reserve (0.4 km), and Village Cinemas Century City (0.03 km).
What are some of the property amenities at Novotel Melbourne Glen Waverley?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Novotel Melbourne Glen Waverley?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Melbourne Glen Waverley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Novotel Melbourne Glen Waverley?
Yes, parking is available to guests.
What are some restaurants close to Novotel Melbourne Glen Waverley?
Conveniently located restaurants include The Black Toro, Elephant Corridor, and Yomg Glen Waverley.
Are there opportunities to exercise at Novotel Melbourne Glen Waverley?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Novotel Melbourne Glen Waverley have airport transportation?
Yes, Novotel Melbourne Glen Waverley offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Novotel Melbourne Glen Waverley located near the city centre?
Yes, it is 0.2 km away from the centre of Glen Waverley.
Are any cleaning services offered at Novotel Melbourne Glen Waverley?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Melbourne Glen Waverley offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
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