Service & quality very much deteriorated. One light bulb in room & after advising reception staff were moved to another room. Bathroom old but kind of clean, shower floor damaged. Dining table dirty, cleaned it myself. Curtains closed but falling down. Noise from main road deafening. This place needs some serious attention - not only to the cleanliness and maintenance of rooms, but the customer service might need some future investment too.
Room 113. Had very rusted old kettle was disgusting. Couldnt use blanket i shared room with friend was stained. And one small old school soap to use for bathroom facilities should be liquid in pump. only good was bed was comfy extra pillow clean room. and tv and aircon worked hooray. booking.com shows it offers breakfast i pay for breakfast. but didnt get . it should say on website restaurant is closed not fair. you should tell that to booking com to say dont have in when you check to book availablity.it had safe
Staying here for 2 nights was not a great choice the staff on check in was the only good part of the stay The twin room was so small and not very clean look at the photos attached showing the dirty window ledge The shower very small and I found the bed not to be comfortable just for the price I found it not good value
Pleasant enough. No toaster but microwave supplied. No crockery and only small teacups. 2 seater couch is grotty, everything else is clean and in good condition. Staff pleasant. Premises easy to find and good parking.
It was not the prefect time to travel during this pandemic, however, the friendly staff from this hotel made my business trip a very pleasant experience. The staff are wearing masks and the room has the light dis-infect smell, which made me feel much safer during my stay. The staff also spent quite some time explained the surrounding to me to help get around more easily. The only downside would be the limited opening hours of the reception, but it's understandable during the tough time for all businesses. Overall a great experience!