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Hotel El Guajataca

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Hotel El Guajataca
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134 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Reviewed 2 weeks ago via mobile

The manager pretended not to speak English any longer midway through telephone call. The customer service here does not exist. We booked our wedding, they booked a rave the same night! They never told us. We thought we would have the place to ourselves.

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1Thank Zsn0wman
Bayamon, Puerto Rico
Reviewed 3 weeks ago

My family used to visit this hotel when I was little and the service, food, and quality in general was really great. The experience these days was totally the opposite. The activity for New Year’s Eve was not the expected. The buffet was really basic for the price and there’s was a lack of employees to provide a good service....

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Thank ksn787
Reviewed 3 weeks ago via mobile

This hotel is not by any means fancy or modern, it's actually a very old hotel. It was built in 1930 and could definetely use lots of renovations. The rooms are not exquisite or fancy but have great views from the balcony. However, this hotel has what no other hotel on the island has, which is the type of landscape...

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Thank Nikki P
Reviewed 4 weeks ago via mobile

My family and I had a great time in this hotel. The room was confortable and has great air conditioning. It had a balcony with a beautiful ocean view. You can walk to the ocean from the hotel and walk to the famous tunnel, where a train used to pass. There were rock formations and beautiful trees. The hotel also...

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Thank Danette D
Reviewed 2 December 2016 via mobile

Definitely the experience was bad. When the night comes, you really wish the morning to arrived just to go out from this place. Service is the worst part. Rooms are not desirable, bathroom tub didn't have hot water the first night, also the water faucet and drainage was broken. A lot of mosquitoes around, we had to bought insect spray....

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2Thank Ada S
Reviewed 10 November 2016 via mobile

This was our view from our room. The hotel is great. The only thing is that it would be great if it had a mini fridge in the rooms. If you need water or soda there's a soda machine but it was broken. I give it a 8

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Thank Jackie0412
Reviewed 2 September 2016

I book it using an online system reservation. Reservation was not a problem, but service upon arrival was a night mare. I was in another town of Puerto Rico like 3 hours for them I am call them many times trying to inform them that I was going to have a late arrival. Nobody answered. When arriving I was lost...

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2Thank olaurido
Reviewed 9 August 2016 via mobile

I stayed here one night and I really love the place... from the room the view is awesome and you can hear the sound of the ocean witch is awesome... the location is really easy to find and the staff is very kind and helpful... the pool is small and the room is not the best but is comfortable

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1Thank Eggie T
Guayanilla
Reviewed 3 August 2016

One thing I can highlight was the reservation process by phone. The employee was helpful and very nice. Once we arrived at the hotel, the front desk is not noticeable due to the lack of signs/directions. The rooms are comfortable with a nice view and great air conditioning. Things that can be improved: - The bar closes at 10pm no...

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1Thank nr0dz
San Juan, Puerto Rico
Reviewed 28 July 2016

This was a quick booking for 1 night because I was doing some work in the area. I check the website of the hotel and seems to be recently renovated and in good condition. 30 years ago I spend few days of my honeymoon there and even return for my 1st anniversary. And now what a disappoint. Let me start...

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3Thank Hector P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Hotel El Guajataca

Address: Road #2, Km 103.8 | Terranova Ward, Quebradillas 00678, Puerto Rico
Region: Caribbean > Puerto Rico > Quebradillas
Price Range: $146 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel El Guajataca 2*
Number of rooms: 38
Reservation Options:
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Also Known As:
Parador El Guajataca Hotel Quebradillas
Parador El Guajataca Quebradillas
Parador Guajataca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel El Guajataca staff and other travellers.
7 questions
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over a year ago

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Questions? Get answers from Hotel El Guajataca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent view, poor service”
 of 5 bubbles 470hectorp, 27 Jul 2016 | Read review
“Try a room as far away from the front desk as possible to help with the noise.”
 of 5 bubbles amandam616, 29 Jan 2016 | Read review
“Awesome Getaway place”
 of 5 bubbles torres708, 7 Jul 2015 | Read review
“2nd floor rooms / Ocean View and Tunnel View”
 of 5 bubbles MarRivera, 5 May 2015 | Read review
“I believe all rooms face the ocean and I always go on the 2nd floor, more toward the middle of the building. The further away from the office, the more private it is. But if you need something it will be a longer walk back to the office. Sometimes it is one person in the office and they cannot leave.”
 of 5 bubbles Thyandra, 4 Mar 2015 | Read review
5 of 5
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