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Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
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1,208 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden at Palmas del Mar
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Showing 934: English reviews
New York City, New York
Reviewed 29 March 2016 via mobile

What can I say? I had a great time! This resort was AMAZING, BEAUTIFUL, PEACEFUL, and a PARADISE. THE staff was pleasant and always greeted with a smile. What I loved most is how clean, and well manicured they keep property. I felt like I was on a paradise island. If you're looking for a place to relax, regroup, refocus,...

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Helpful?
Thank Nay N
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you a lot for such a great review and for choosing Wyndham Garden at Palmas del Mar during your recent stay. I'm very happy to know you enjoyed your stay and were able to relax and distress. I will let our staff know you were very pleased with their service and we look forward to welcome you back!

Reviewed 29 March 2016 via mobile

The Wyndham Garden at Palmas del Mar are so lovely. They are very pleasant, try to help whenever possible, will make anything happen, have great attitudes and are all around wonderful. Marilyn, Rosangely, Roberto and Yanitza are wonderful at the pool. The shuttle drivers are helpful and fun to talk to. The all inclusive package is wonderful and easy to...

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Helpful?
Thank Leigh B
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We appreciate you taking the time to share your experience with us! We are thrilled to know you have enjoyed your stay at our property. Our team loves to serve our guests and make sure they have a great experience and it seems by your review they have accomplished it. We hope to welcome you back in the future!

Rochester, New York
Reviewed 26 March 2016

Our experience at this hotel was much worse than expected and we faced many complications right from check in. We arrived to the hotel around 8PM and were greeted very nicely by multiple employees. We checked into our room, and went out to the car to gather our belongings. To start, there is NO ELEVATOR in the building, and none...

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Helpful?
Thank Eddie T
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Dear Eddie, I'm very sorry to read about all the inconveniences you experienced while at our property. Please accept our apologies as there is no excuse for assigning you a room that was already occupied by another guest. I will definitely share your comments with our team and rest assure correctives measures will be implemented so that no other guest...

Reviewed 24 March 2016 via mobile

First and foremost it's a beautiful place. The resort consists of different gated communities for golfers and families that own homes. Me and friends went the week of good Friday and expected to see a lot of kids vacationing as well but surprisingly there wasn't, it was quiet. The only issue we had staying at the resort and in PR...

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Helpful?
Thank Lisabel G
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for your feedback and please accept our apologies if you weren't satisfied with customer service. As you can see from most of our reviews our team is distinguish by their exceptional customer service.

Toa Baja, Puerto Rico
Reviewed 24 March 2016

The All-In is meant to be it...The food was fantastic best steaks, fish and pastas all in one place. Vivian Baez at front desk fill succeeded our expectations as a family providing us with an awesome accommodation close to recreational areas where our kids enjoy in full. The breakfast at Amalgama had a very pleasant service staff all time asking...

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Helpful?
Thank Wanda G
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We are thrilled to know you and your family enjoyed your stay at Wyndham Garden at Palmas del Mar. We focus on providing great service as this make guests'stays memorable.

Niagara-on-the-Lake, Canada
Reviewed 22 March 2016

If you are looking for anything that remotely resembles fast, timely or speedy you came to the wrong place. However, if you want Great Value, Good food, Good service & a relaxed atmosphere you have found it. After all you are on vacation and hopefully looking to chill out and recover from a hectic pace. The staff is friendly and...

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Helpful?
Thank theequalizer10
San Juan, Puerto Rico
Reviewed 22 March 2016

We spent some time travelling around P.R. and generally we were not impressed with the quality of service, functionality and price of the hotels- they are just not up to it.However this hotel ticked all the boxes It wasn't the most expensive hotel we stayed at but it was the best. Book the refurbished rooms (we had 310) near the...

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Helpful?
Thank pca26
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We are happy to know you had such a great time at our property and that you found Wyndham Garden at Palmas del Mar to be the best hotel you visited. Service is very important for us so we work really hard to make sure our guests enjoy their stay. We look forward to welcome you back.

San Juan, Puerto Rico
Reviewed 22 March 2016

Service was great and the pool is beautiful, and cabanas in the pool amazing. It was very relaxing. Casino is open till late so its nice too have something to do after hours. The retaurants in Palmas del Mar are vary but we ate at Amalgama, located in the hotel, and the service was very good and the food was...

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Thank arturofranceschi123
Reviewed 21 March 2016

IF you have never had a truly all-inclusive experience at an excellent resort, this hotel will seem very nice. But in light of actual all-inclusive resorts, this one was sorely lacking. They track you 3 different ways on everything you consume, where as with good all-inclusive places were you pretty much own the resort while you are there, no questions...

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Helpful?
Thank Stacy S
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Hello Stacy, as we said on your Google+ and you Facebook reviews we appreciate your feedback and are very sorry to know didn't meet your expectations as it is very important for us to provide our guests with a great experience. I already shared your comments with the team and rest assure corrective measures are being implemented. However we do...

Reviewed 19 March 2016 via mobile

The only reason I would stay here again is if there were no other condos or Airbnb's available. The rooms are not great and the amenities are sparse. Restaurant is over priced and parking is too expensive! It's in a good location to the beach and the pool is nice. There are also tennis courts and golf right there.

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Helpful?
Thank Jamie N

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Amalgama
Amalgama
Cuisines: Caribbean, Italian, Latin, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 

Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791-6110, Puerto Rico (Formerly Four Points by Sheraton)
Region: Caribbean > Puerto Rico > Humacao
Price Range: $173 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden at Palmas del Mar 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Four Points
Humacao Sheraton
The Villas At Palmas Del Mar
Wyndham Garden At Palmas Del Mar Puerto Rico/Humacao
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden at Palmas del Mar staff and other travellers.
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Questions? Get answers from Wyndham Garden at Palmas del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“building #2 is most central, trade potential ocean view for pool & pool people. Building #3 nicer views, only close to breakfast and dinner”
 of 5 bubbles nr711, 22 Feb 2017 | Read review
“Never accept a room near the lobby”
 of 5 bubbles saulov772, 19 Feb 2017 | Read review
“if you don't mind climbing three flights of stairs and over looking a roof top... room 227 is very nice.”
 of 5 bubbles komo5, 13 Feb 2017 | Read review
“Ask up front before booking for hotel fees”
 of 5 bubbles 475krist, 4 Feb 2017 | Read review
“Request room near pool (if that's important to you), remember that TVs are connected to a wall switch, & be wary of the shower temperature.”
 of 5 bubbles jafsurvey07, 26 Jan 2017 | Read review
5 of 5