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03/12/2017 04/12/2017
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    Crowne Plaza Lancaster Toluca

    Paseo Tollocan Oriente No. 750 | Col. Francisco I. Madero, Toluca 52170, Mexico
    011 61 1800 760 595
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    03/12/2017 04/12/2017
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    USD 142*
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    Traveller (34)
    Room & Suite (36)
    Dining (5)
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    Overview
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “great service” (10 reviews)
    “nice hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Offers from Crowne Plaza Lancaster Toluca
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (246)
    Traveller rating
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    Time of year
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    1 - 5 of 128 reviews

    Reviewed 5 days ago

    I stayed there for 3 weeks for business. The hotel is located nearby a big street with a lot of traffic. But with a good sound reduction this is no problem. The rooms are nice, big and modern with a good connection to Wi-Fi. The...More

    Thank BlindBooz
    Hotel's Favourite
    Reviewed 13 July 2017 via mobile

    I have came here for about 9 months. I eat in the restaurant a lot. I always get great service from Martin he's always on top of things. Thanks Martin for the great customer service in the restaurant!!! I also have to say that the...More

    Thank j0sephharris
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 9 August 2017

    We would like to thank you also first for staying with us and secondly for the special mentions you have made. We are working in a daily basis with our colleagues so they can deliver the best possible service. Thank you for trusting in us...More

    Reviewed 1 week ago

    We have a very good experience staying Crowne Plaza. Nice facility, good food and great staffs make my week there wonderfull. All the staff members in this hotel make us felt like families member. Mario is the best, he willing to go extra miles of...More

    Thank PaulDang1
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 6 days ago

    Dear Mr. Dang, Thank you so much for your review, we are gald that our facilities and services were pleasant for you. We will let know Mario and Martin all of your comments, so they can continue working as they had done until now. We...More

    Reviewed 9 October 2017 via mobile

    The stay was very good. The best was it's restaurant. Captain Diego Quiroz and staff made sure the service was always 5 stars. The menu was adjusted for all type of appetite. The best, they made you fill like home. Very well foneMore

    Thank Angel C
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 4 weeks ago

    Dear Mr. Angel, We are delighted to hear that the service provided of our restaurant Antibes was of your liking. We will send your congratulations to our staff overthere, with particular emphasis to Capitan Diego. Thank you so much for your review, we hope to...More

    Reviewed 6 October 2017 via mobile

    Overall a good experience. Food, staff, facility very nice. What made a significant difference was three of the staff that always made us feel we were the only guests. Mario, Delucia, and Ramon always went adobe and beyond with attention and recommendations. Mario was most...More

    Thank Bryan S
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 4 weeks ago

    Dear Mr. Bryan, We are really happy to hear that you had an amazing experience at our hotel. We will send your congratulations to all our colleagues that make it happened. Thank you s much for your feedback. We look forward to seeing you soon....More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 98 - USD 165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Toluca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Hotels.com, TripOnline SA, Cancelon, Travelocity, Orbitz, Hotwire, HotelQuickly and Cheap Tickets so you can book your Crowne Plaza Lancaster Toluca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Toluca
    • Also Known As
    • Crowne Plaza Lancaster Toluca Hotel Toluca
    Add Photo Photos
    Traveller (34)
    Room & Suite (36)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Business Centre & Event Rooms (10)
    Bathroom (3)
    Nearby
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    Ask a question
    Questions & Answers
    TravelM0m2000
    4 March 2016|
    AnswerShow all 4 answers
    Response from Braxo | Reviewed this property |
    Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
    0
    Votes

    Recently Reviewed Hotels around Toluca

    Room Tips
    "First time stay in this hotel, so I don't know which location/rooms are better. But my was on top floor."
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    "Request a room facing the courtyard"
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    "4th floor is at the top and it was not noisy."
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    "They are all good as I have stayed here many times"
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