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04/02/2018 05/02/2018
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    Crowne Plaza Lancaster Toluca

    Paseo Tollocan Oriente No. 750 | Col. Francisco I. Madero, Toluca 52170, Mexico
    011 61 1800 760 595
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    04/02/2018 05/02/2018
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    USD 100*
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    Traveller (34)
    Room & Suite (36)
    Dining (5)
    Overview
    • Excellent66%
    • Very good24%
    • Average6%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “great service” (11 reviews)
    “nice hotel” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    3.5 Star Hotel
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    Rooms
    4 Feb.5 Feb.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (255)
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    1 - 5 of 133 reviews

    Reviewed 6 days ago via mobile

    In the industrial town of Toluca an elegant hotel where you will find courtesy, kindly staff and nice rooms. Restaurant server good mexican plates and beers. Strongly suggested for business travellers.More

    Thank Fabio P
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 3 days ago

    Dear Mr. Fabio, On behalf of the team of the Crowne Plaza Toluca we thank you for all your good comments, we are very pleased that our service provided by our staff and faciliities were of your your liking. We hope to serve you one...More

    Hotel's Favourite
    Reviewed 9 October 2017 via mobile

    The stay was very good. The best was it's restaurant. Captain Diego Quiroz and staff made sure the service was always 5 stars. The menu was adjusted for all type of appetite. The best, they made you fill like home. Very well foneMore

    Thank Angel C
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 23 October 2017

    Dear Mr. Angel, We are delighted to hear that the service provided of our restaurant Antibes was of your liking. We will send your congratulations to our staff overthere, with particular emphasis to Capitan Diego. Thank you so much for your review, we hope to...More

    Reviewed 3 weeks ago via mobile

    Stayed here 3 nights during December. The hotel is located eight next to the highway, so while it is convenient, there is some traffic noise. The staff is very friendly and helpful. We enjoyed the restaurant for the breakfast buffet, however it is not included...More

    Thank AnB_4ever
    Reviewed 15 December 2017

    The personal was very nice, especially the guy at the bar and two of the parking personele. Mister Jorge from parking and Serge?(The Texan guy) were able to help me out a lot. Food was also good and staff in general very helpful.More

    Thank klabren
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 3 weeks ago

    Thank you so much for your review, we are really glad that your experience at our hotel in your past saty was delightful. We will let know to all our staff your good comments, so they can continue working as they have done until now....More

    Reviewed 11 December 2017

    I traveled this last trip with a broken shoulder. Mario, the bellhop, made sure my luggage was handled perfectly to keep my shoulder safe. One of the reasons I stay at the Crowne Plaza versus other local hotels is the nice staff. Mario has been...More

    Thank Suzie H
    Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 13 December 2017

    Thank you so much for the review, we are very glad that our services and facilities were of your liking. We will also let know all our staff your good comments and make special mention to Mario for providing a great quality service. We are...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 98 - USD 161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Toluca
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, TripOnline SA, Travelocity, Orbitz, Cancelon, HotelQuickly and getaroom.com so you can book your Crowne Plaza Lancaster Toluca reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Central Mexico and Gulf Coast >
    • Estado de Mexico >
    • Toluca
    • Also Known As
    • Crowne Plaza Lancaster Toluca Hotel Toluca
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    Traveller (34)
    Room & Suite (36)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (45)
    Business Centre & Event Rooms (10)
    Bathroom (3)
    Nearby
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    Ask a question
    Questions & Answers
    TravelM0m2000
    4 March 2016|
    AnswerShow all 4 answers
    Response from Braxo | Reviewed this property |
    Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
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    Votes
    Room Tips
    "Take a room not connected to the road side."
    Read review
    "All rooms are nice"
    Read review
    "I really like the suites on the second floor."
    Read review
    "First time stay in this hotel, so I don't know which location/rooms are better. But my was on top floor."
    Read review
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