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City Express Suites Toluca

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Traveller (31)
Room & Suite (17)
Dining (2)
Overview
  • Excellent42%
  • Very good37%
  • Average5%
  • Poor8%
  • Terrible8%
7 Mar 2016
“Very convenient for short trips”
21 Jan 2015
“poor transportation”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (37)
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1 - 5 of 6 reviews
Reviewed 8 March 2016

Quick check-in, room available and clean. Business room not available (could not use computer for flight check in), however front desk offered the printer by sending info by e-mail (then depends on availability of your cel phone). Breakfast was ok, and fast check out.More

Thank Fabricio R
Response from Alan T, Guest Relations Manager at City Express Suites TolucaResponded 10 March 2016

Dear Fabricio R, Thank you for taking the time to share your comments with us further to your visit . It is through such communication that we are given an opportunity to evaluate our performance, and focus on the areas that need to be addressed....More

Reviewed 21 January 2015

The free van service is availalbe at limited time only. There is only one van shared for all guests between the two building of the hotel. There is no service between 13:00 and 15:30. The service between 08:00 and 11:00, between 17:00 and 18:00 are...More

Thank Michael A
Response from Marlen C, Guest Relations Manager at City Express Suites TolucaResponded 26 January 2015

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the transportation as this helps us to identify our areas of opportunity and work on them to improve the quality of...More

Reviewed 17 December 2014

Room carpet very dirty with hairs from other guests, bathroom dirty, had hairs from other guests in shower, WiFi signal is terrible does not work, and Airport transfer is only available from 3pm and with a limited set up schedule, if need the shuttle they...More

Thank cancunmexicocity
Response from Marlen C, Guest Relations Manager at City Express Suites TolucaResponded 22 December 2014

Dear Guest First of all I want to offer you an apology for any inconvenience during your stay in reference with the incident with the service the clean as this helps us to identify our areas of opportunity and work on them to improve the...More

Reviewed 4 August 2014

The location is easily accessed (go past Sendero Toluca) and turn right when you see Toks restaurant and the three hotel towers, if you turn too soon, you end up in the shopping center pay parking lot), or you can go past the three towers...More

Thank og84
Response from Marlen C, Guest Relations Manager at City Express Suites TolucaResponded 7 August 2014

Dear Guest , Thanks for contact us we are thanks for your comments and its plased to know that the Hotel City Express Toluca did with your expectatives of comfort and service and make you very comfortable Looking foward for your next visit soon

Reviewed 16 March 2013

Clean rooms, good service. Good shuttle service to work. On the Sendero Plaza mall property, so close to restaurant, theater, etc. Close to the buses to Mexico City. Decent breakfast. Good coffee, free, all day. Decent wireless connection.More

1  Thank dannypickett
Response from ControlCalidad, Director de Relaciones con Clientes at City Express Suites TolucaResponded 23 March 2013

Dear Guest, It is our pleasure to host you at City Suites Toluca. Thank you very much for taking the time to share your comments with us. We are happy to know that the quality of the service met your expectations, that you had a...More

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About
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Shuttle Bus Service
Breakfast included
Conference Facilities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 50 - USD 109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Toluca
#14 Business Hotel in Toluca
#7 Budget Hotel in Toluca
#11 Mid-range Hotel in Toluca
#7 Quaint Hotel in Toluca
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 50 - USD 109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Toluca
#14 Business Hotel in Toluca
#7 Budget Hotel in Toluca
#11 Mid-range Hotel in Toluca
#7 Quaint Hotel in Toluca
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (31)
Room & Suite (17)
Dining (2)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Rooms at the eastern end (away from Av. Aeropuerto) have less street noise."
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"Ask for non-smoking room"
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"We were on the 5th floor and elevators were fast and always available. The hotel was wonderfully quiet, so I..."
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