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Balneo Complex & Spa Aquatonik

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Balneo Complex & Spa Aquatonik
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68 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Reviewed 1 week ago

I booked a double room directly with the hotel - 148 BGN/night. Initially I wanted to book a single night, but I was told that over the weekend I could only book a minimum of 2 nights! The parking was free, but I took practically the last place available. First bad surprise: I have lower back problem and my double...

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Helpful?
Thank Iordan K
Nuremberg, Germany
Reviewed 7 October 2016

First, the room was mixed up. We got a lower level room and not what we reserved. Going to reception, they showed us another room, so ok that was fixed. One of the ladies at the reception seemed genuinely nice, the rest had an attitude. Food - average quality. Sorry but this is not a 5 star hotel breakfast. Oily...

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Thank laflaca04
Reviewed 7 September 2016 via mobile

The hotel is super - one of the best hotels, i've stayed in. It really doesn't look like a 5-stars hotel, especially the lobby bar. But everything else is fine. The food is fantastic - the only all-inclusive-restaurant with so great food. The pool and the SPA center are great too - clean, interesting, you can really relax in a...

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Thank Василена Д
Haifa, Israel
Reviewed 26 April 2016

We arrived to this hotel via a package from Israel, that included HB with 2 treatments a day. The hotel stands for a 4 star standard (to my opinion). We do not speak bulgarian nor russian, so the communication maybe a little problematic, but it is supported by the patience and the nice people. The reception girls are good english...

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1Thank eduardo o
Skopje, Republic of Macedonia
Reviewed 16 February 2016

We stayed at Aquatonik for 3 nights, 4 days, following a recommendation from a friend who stayed there on two occasions. And it was a very good recommendation indeed. Both, me and my wife agree on one thing: it was one of the most laid back mini vacations we ever had. We should thank first of all to all the...

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1Thank Jane S
Sofia, Bulgaria
Reviewed 7 February 2016

We arrived late on Thursday evening - after the restaurant had closed - but they phoned and asked if we were going and whether we wanted them to save some food for us. They kept some salad and some main course mixture, which, when it had been microwaved, was as good as new. So we felt like real people and...

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Thank Keneward H
Geneva, Geneve, Switzerland
Reviewed 11 January 2016

The hotel is clean and nice. I enjoyed very much the spa center, even if it was extremely crowded. Having a hot swim under the snow in the outside pool, is a very nice and unique experience. Our room was hot and spacious with a nice view to the mountains. The balcony must be very nice in spring and summer....

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1Thank Atanas S
Sofia, Bulgaria
Reviewed 5 May 2015

We stayed at this hotel for 5 days. Firstly the hotel is a 10 minute bus ride from the centre of Velingrad. This should be a good thing, given its proximity to the Lake and mountain views. It should also make it much quieter as it is not in the centre. On the first night, at about 4am we were...

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5Thank Chris_Cotton
bucharest
Reviewed 1 April 2015

We suppose to stay there for five days starting 08th of march 2015. We go there with a reservation with booking,com. After driving 600km when we arrive there-shocking situation-they don't have electric power since two days. And the situation was same for the next 4days. Nobody let us know not to go there either hotel management or booking.com and until...

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5Thank mcm_mak
Sofia Region, Bulgaria
Reviewed 21 March 2015 via mobile

Very nice hotel juge rooms very clean with cnfurtable furniture. The staff are very frendli and the food si delishous .The hotel is clous to the lake CLEPTUSA which is the famouse place in Velingrad. Thi is my favourite Hotel in Velingrad

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Thank superpepino

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The SPA and Balneo Complex ‘Aquatonik’ is situated in Velingrad, Bulgaria, which is said to be the SPA capital city of the Balkans. Not incidentally, the town is called “The Pearl of the Bulgarian Balneology”.The SPA and Balneo Complex „Aquatonik” stands on about 4, 5 decares and is built on the shore of the Kleptuza Lake, which is fed by the biggest Karst spring on the Balkans. ‘AquatoniK’ is five starts Balneo and SPA Complex and offers to its guests a variety of facilities and entertainment.There are two sectors in the complex- SPA & Wellness center,and a second sector – a Center for physical and rehabilitation medicine.The only one and fifth in the world of its kind Aquatonic mineral swimming pool in Bulgaria can be found only here.Come to us and inspire your body and soul……… ... more   less 

Additional Information about Balneo Complex & Spa Aquatonik

Address: Nikola Vapcarov str. 122, Velingrad 4600, Bulgaria
Region: Bulgaria > Pazardzhik Province > Velingrad
Price Range: $95 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Balneo Complex & Spa Aquatonik 5*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#7 Luxury Hotel in Velingrad
#9 Spa Hotel in Velingrad
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Questions & Answers

Here's what travellers have asked, with answers from Balneo Complex & Spa Aquatonik staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel at all costs but the restaurant comes highly recommended!”
 of 5 bubbles iordank2015, 28 Nov 2016 | Read review
“I stayed on the third floor, rooms above the pool, nice view of the mountains.”
 of 5 bubbles janes687, 15 Feb 2016 | Read review
“Say whether you want a view of the lakes or not - the two lakes are each a hundred yards long.”
 of 5 bubbles kenewardh, 7 Feb 2016 | Read review
“Book a room with mountain view.”
 of 5 bubbles AtanasS_12, 11 Jan 2016 | Read review
“The stay should be at least three nights in order to enjoy entirely and to use maximum facilities.”
 of 5 bubbles BEY68145, 13 Feb 2015 | Read review
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