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Balneo Complex Saint Spas

64 reviews
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Traveller (55)
Dining (31)
Pool & Beach (4)
Overview
  • Excellent35%
  • Very good21%
  • Average28%
  • Poor12%
  • Terrible4%
Travellers talk about
“spa center”(7 reviews)
“fresh air”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
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Reviews (64)Write a Review
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1 - 5 of 52 reviews
Reviewed 5 December 2017

What kind of a hotel has a wifi that cuts out every 5 minutes, not to mention slow as hell. Also, nearest ATM is in the nearest town which is a 30 minutes walk away. Come in, this is a business that deals with MONEY...

Thank Николай В
Reviewed 2 December 2017 via mobile

The rooms have a lot of problems. Leak spots on the walls, some tapes left from ceiling repairs, bathroom fan not working. There was even MOLD in the bathroom. Not worth more than 3 stars for this complex and it's rated as 5...

Thank Nikolay K
Reviewed 3 November 2017

Due to sudden change of plans we ended up booking a room here again, although we wanted to go to Vella Hills but it was sold out. The expectations were not high as we have seen it before. Indeed there is water all over the...More

Thank yavorvm
Reviewed 21 August 2017

Bulgarian: Чисотата в стаята е под всякаква критика, базата е остаряла и неподменяна явно от доста време. Персонала не успява да смогне с чистенето, за 3 нощувки почистиха стаята некачествено 1 път и то с нашо искане. Двор, ресторант, детски кът външен: Отлично Рецепция: Отлично...More

2  Thank Kiril I
Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 1 September 2017

Благодарим ви Kiril I за ревюто и за отзивите, ние ценим мнението на всички наши гости и съжаляваме, че престоят ви във Balneo Hotel Saint Spas, Velingrad не е бил според очакванията ви. Учудва ме коментара за чистотата, тъй като нашият ръководител отдел хотелско домакинство...More

Reviewed 16 April 2017

The hotel starts to show signs some things are becoming dated. The rooms are ok, but there are some stains on carpets, walls etc. The soundproofing is acceptable. The food in the restaurant is kind of tasteless despite the variety. The coffee blend they are...More

Thank yavorvm
Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 26 July 2017

Dear yavorvm, Thank you very much for taking the time to share your feedback about your stay with us at Balneo Complex Saint Spas Velingrad. We are sad to hear that you and your family did not thoroughly enjoy your stay with us. Thank you...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Room Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Indoor pool
Details
Price range
USD 81 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Velingrad
#15 Spa Hotel in Velingrad
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 81 - USD 115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Luxury Hotel in Velingrad
#15 Spa Hotel in Velingrad
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (55)
Dining (31)
Pool & Beach (4)
Room & Suite (4)
Questions & Answers
Ask a question
Daniel D
20 January 2017|
Answer
Response from Harry4444-gol | Reviewed this property |
It is more than strange cleaning lady to take money for it. I think is not normal somebody to take money except reception, bar, restaurant or some cash manager. If you didn't receive and ticket from fiscal machine it seems... More
0
Votes
Room Tips
"Do not come here during public holidays or school vacations"
Read review
"Until renovation please don't go there."
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"I think the rooms which are looking to the court are much better"
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"Out of the hotel, where there is fresh and clean air, but not cigarette smell!"
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