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01/10/2017 02/10/2017
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    Balneo Complex Saint Spas

    Nikola Vaptsarov St. 97, Velingrad 4600, Bulgaria
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    Lowest prices for your stay
    01/10/2017 02/10/2017
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    USD 77*
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    Traveller (55)
    Dining (31)
    Pool & Beach (4)
    Balneo Complex & Spa Aquatonik
    71 reviews
    #10 of 26 hotels in Velingrad
     
    Royal Spa Hotel
    101 reviews
    #6 of 26 hotels in Velingrad
     
    Grand Hotel Velingrad
    161 reviews
    #2 of 26 hotels in Velingrad
     
    Aquaviva Spa
    1 review
    #13 of 26 hotels in Velingrad
     
    Overview
    • Excellent36%
    • Very good23%
    • Average28%
    • Poor8%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    5.0 Star Hotel
    All hotel details
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    Balneo Complex & Spa Aquatonik
    71 reviews
    #10 of 26 hotels in Velingrad
     
    Royal Spa Hotel
    101 reviews
    #6 of 26 hotels in Velingrad
     
    Grand Hotel Velingrad
    161 reviews
    #2 of 26 hotels in Velingrad
     
    Aquaviva Spa
    1 review
    #13 of 26 hotels in Velingrad
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (60)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 49 reviews

    Reviewed 4 weeks ago

    Bulgarian: Чисотата в стаята е под всякаква критика, базата е остаряла и неподменяна явно от доста време. Персонала не успява да смогне с чистенето, за 3 нощувки почистиха стаята некачествено 1 път и то с нашо искане. Двор, ресторант, детски кът външен: Отлично Рецепция: Отлично...More

    Thank Kiril I
    Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 3 weeks ago

    Благодарим ви Kiril I за ревюто и за отзивите, ние ценим мнението на всички наши гости и съжаляваме, че престоят ви във Balneo Hotel Saint Spas, Velingrad не е бил според очакванията ви. Учудва ме коментара за чистотата, тъй като нашият ръководител отдел хотелско домакинство...More

    Reviewed 16 April 2017

    The hotel starts to show signs some things are becoming dated. The rooms are ok, but there are some stains on carpets, walls etc. The soundproofing is acceptable. The food in the restaurant is kind of tasteless despite the variety. The coffee blend they are...More

    Thank yavorvm
    Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 26 July 2017

    Dear yavorvm, Thank you very much for taking the time to share your feedback about your stay with us at Balneo Complex Saint Spas Velingrad. We are sad to hear that you and your family did not thoroughly enjoy your stay with us. Thank you...More

    Reviewed 31 March 2017

    The apartment was big one, very clean, amenities good, good food, we had a special dinner with live music on Saturday night. Everything was just perfect. The hotel is near the lake Kleptuza, away from Velingrad in a quiet surroundings.More

    Thank EGJM
    Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 26 July 2017

    Dear EGJM, Thank you very much for taking the time to share your feedback about your stay with us at Balneo Complex Saint Spas Velingrad. We are delighted to hear that you and your family thoroughly enjoyed your stay and we were able to provide...More

    Reviewed 6 February 2017

    Actually this is not a real 5* hotel. Some places in the hotel and swimming pool area weren't very clean and well kept. The hotel need be better kept. No outdoor swimming pool. The indoor swimming pool and the area around it is reasonable big...More

    Thank Трифон Т
    Response from Teodora_Slavova, Marketing Manager at Balneo Complex Saint SpasResponded 26 July 2017

    Dear Trifon T, Thank you very much for taking the time to share your feedback about your stay with us at Balneo Complex Saint Spas Velingrad. We are sad to hear that you and your family did not thoroughly enjoy your stay with us. Thank...More

    Reviewed 17 December 2016

    Special to Mr. Boyan Alexandrov, Mr Alexandrov the category of the hotel itself that you so despaired fight for is not good contestation. To make 5 star hotel and to do nothing to keep the quality of service and managing employees is nothing than bad...More

    1  Thank Daniel D
    Response from Boyan_Alexandrov, Director of Sales at Balneo Complex Saint SpasResponded 17 January 2017

    Dear Mr. Dimitrov, Thank you for your detailed review and time to write to us! I would gladly share with you some of our work process. We make and confirm our bookings in written and every booking has an individual number in the hotel system....More

    Balneo Complex & Spa Aquatonik
    71 reviews
    #10 of 26 hotels in Velingrad
     
    Royal Spa Hotel
    101 reviews
    #6 of 26 hotels in Velingrad
     
    Grand Hotel Velingrad
    161 reviews
    #2 of 26 hotels in Velingrad
     
    Aquaviva Spa
    1 review
    #13 of 26 hotels in Velingrad
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Dry Cleaning
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Indoor pool
    Details
    • Price range
    • USD 74 - USD 161 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Luxury Hotel in Velingrad
    • #13 Spa Hotel in Velingrad
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 230
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, TripOnline SA, Cancelon, Priceline, Agoda and Evoline ltd so you can book your Balneo Complex Saint Spas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Bulgaria >
    • Pazardzhik Province >
    • Velingrad
    Add Photo Photos
    Traveller (55)
    Dining (31)
    Pool & Beach (4)
    Room & Suite (4)
    Hotel & Grounds (28)
    Nearby
    Aquaviva Spa
    1 reviews
    3.70 km away
     
    Royal Spa Hotel
    101 reviews
    2.57 km away
     
    Grand Hotel Velingrad
    161 reviews
    2.01 km away
     
    Balneo Complex & Spa Aquatonik
    71 reviews
    .61 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Daniel D
    20 January 2017|
    Answer
    Response from Harry4444-gol | Reviewed this property |
    It is more than strange cleaning lady to take money for it. I think is not normal somebody to take money except reception, bar, restaurant or some cash manager. If you didn't receive and ticket from fiscal machine it seems... More
    0
    Votes
    Room Tips
    "Until renovation please don't go there."
    Read review
    "I think the rooms which are looking to the court are much better"
    Read review
    "Out of the hotel, where there is fresh and clean air, but not cigarette smell!"
    Read review
    "Higher floors have a better views"
    Read review
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