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09/07/2017 10/07/2017
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    Balneo Complex Saint Spas

    "Nikola Vaptsarov" St. 97, Velingrad 4600, Bulgaria
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 73*
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          Traveller (55)
          Dining (31)
          Pool & Beach (4)
          Grand Hotel Velingrad
          153 reviews
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          Overview
          • Excellent38%
          • Very good23%
          • Average28%
          • Poor6%
          • Terrible5%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          5.0 Star Hotel
          All hotel details
          Grand Hotel Velingrad
          153 reviews
          #2 of 26 hotels in Velingrad
           
          Maxi Park Hotel & Spa
          75 reviews
          #3 of 26 hotels in Velingrad
           
          Balneo Complex & Spa Aquatonik
          71 reviews
          #10 of 26 hotels in Velingrad
           
          Royal Spa Hotel
          94 reviews
          #8 of 26 hotels in Velingrad
           
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          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (59)
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          Time of year
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          1 - 5 of 48 reviews

          Reviewed 16 April 2017

          The hotel starts to show signs some things are becoming dated. The rooms are ok, but there are some stains on carpets, walls etc. The soundproofing is acceptable. The food in the restaurant is kind of tasteless despite the variety. The coffee blend they are...More

          Thank yavorvm
          Reviewed 31 March 2017

          The apartment was big one, very clean, amenities good, good food, we had a special dinner with live music on Saturday night. Everything was just perfect. The hotel is near the lake Kleptuza, away from Velingrad in a quiet surroundings.

          Thank EGJM
          Reviewed 6 February 2017

          Actually this is not a real 5* hotel. Some places in the hotel and swimming pool area weren't very clean and well kept. The hotel need be better kept. No outdoor swimming pool. The indoor swimming pool and the area around it is reasonable big...More

          Thank Трифон Т
          Reviewed 17 December 2016

          Special to Mr. Boyan Alexandrov, Mr Alexandrov the category of the hotel itself that you so despaired fight for is not good contestation. To make 5 star hotel and to do nothing to keep the quality of service and managing employees is nothing than bad...More

          1  Thank Daniel D
          Response from Boyan_Alexandrov, Director of Sales at Balneo Complex Saint SpasResponded 17 January 2017

          Dear Mr. Dimitrov, Thank you for your detailed review and time to write to us! I would gladly share with you some of our work process. We make and confirm our bookings in written and every booking has an individual number in the hotel system....More

          Reviewed 29 August 2016

          We had great time there and it was good relax. The hotel has well organized staff and everything is going very smooth. As a building is quite big and maybe is not so good idea but they implemented it well in the enviroment. My small...More

          Thank Harry4444-gol
          Response from Boyan_Alexandrov, Director of Sales at Balneo Complex Saint SpasResponded 5 December 2016

          Dear Harry4444, thank you for your time to review your stay with us! I am glad you enjoyed your stay and our services, especially the kids facilities and our work organization! The roads in/around Velingrad are a long topic, just like almost anywhere in Bulgaria....More

          Grand Hotel Velingrad
          153 reviews
          #2 of 26 hotels in Velingrad
           
          Maxi Park Hotel & Spa
          75 reviews
          #3 of 26 hotels in Velingrad
           
          Balneo Complex & Spa Aquatonik
          71 reviews
          #10 of 26 hotels in Velingrad
           
          Royal Spa Hotel
          94 reviews
          #8 of 26 hotels in Velingrad
           
          About
          Amenities
          • Top amenities
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Room Service
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Dry Cleaning
          • Laundry Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 70 - USD 102 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #9 Luxury Hotel in Velingrad
          • #12 Spa Hotel in Velingrad
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 230
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, TripOnline SA, Priceline, Cancelon, Booking.com, Evoline ltd and Agoda so you can book your Balneo Complex Saint Spas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Bulgaria >
          • Pazardzhik Province >
          • Velingrad
          Add Photo Photos
          Traveller (55)
          Dining (31)
          Pool & Beach (4)
          Room & Suite (4)
          Hotel & Grounds (28)
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          Questions & AnswersAsk a question
          Daniel D
          Hello again Mr Boyan, I will reply to your question I mean Baby cot but make mistake sorry for this, nobody told me the baby cot is paid service even within reservation and the accommodation but the cleaning lady say it cost 15lv per day so may be she is authorised to take money for this service. Yes I have chance to visit your spa service and medicine center and as you can see I am not disappointed from it. I will with pleasure visit again when you can assure me that the you made changes to the mentioned things. Have a very successfully business is what I wish you.
          20 January 2017|
          Answer
          Response from Harry4444-gol | Reviewed this property |
          It is more than strange cleaning lady to take money for it. I think is not normal somebody to take money except reception, bar, restaurant or some cash manager. If you didn't receive and ticket from fiscal machine it seems... More
          0
          Votes
          Room Tips
          "Until renovation please don't go there."
          Read review
          "I think the rooms which are looking to the court are much better"
          Read review
          "Out of the hotel, where there is fresh and clean air, but not cigarette smell!"
          Read review
          "Higher floors have a better views"
          Read review
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