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Novotel Bangkok Suvarnabhumi Airport

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Traveller (2115)
Room & Suite (649)
Pool & Beach (153)
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Overview
  • Excellent38%
  • Very good41%
  • Average14%
  • Poor4%
  • Terrible3%
Travellers talk about
“swim up bar”(85 reviews)
“executive room”(64 reviews)
Hotel website
Name/address in local language
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Novotel Bangkok Suvarnabhumi Airport
Offers & Announcements: DAY USE at THB4,200
Offers from Novotel Bangkok Suvarnabhumi Airport
Offers & Announcements: DAY USE at THB4,200
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,270)
There are newer reviews for Novotel Bangkok Suvarnabhumi Airport
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Show reviews that mention
All reviewsunderground walkwayswim up barexecutive roomnovotel bangkokfive minutesan early flightthai restaurantnext morningbusiness centerchecking inbetween flightsarrivals hallbreakfast buffetfree shuttleen routeshuttle servicean overnight stay
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1,981 - 1,985 of 4,902 reviews
Reviewed 22 December 2014 via mobile

As a stopover Hotel this place was superb. They made you feel like you were at a resort for a week rather than a few hours. Rooms were good, did not hear a plane. Breakfast great and no line up, so perfect to make your...More

Thank Aussie_Ace2
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 23 December 2014

Dear Aussie_Ace2, Thank you for sharing your experience; it is always a pleasure to receive positive feedback. We look forward to welcoming you again.

Reviewed 21 December 2014

Hi all Transit stop from Perth to Hanoi. Arranged and paid for one night stay on novotel internet website. Family of 4 two separate rooms on 5th floor. Novotel have a desk in the arrivals hall and checked our booking before transporting us to the...More

Thank LivarotSretdWA
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 22 December 2014

Dear LivarotSretdWA, Thank you for your feedback and we were glad to know that you and your family are enjoyed with our service and hotel facilities. We hope your next visit will be as pleasant as the previous one.

Reviewed 20 December 2014

Wifi was horribly slow. Pool was renovating! It was not stated on their website. A nice swimming pool is one of my deciding factor for choosing a hotel. The reception feels cold, not the typical Thai hospitality. I paid slightly less than SGD 300...for this...More

Review collected in partnership with Novotel Hotels
Thank alex3107
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 22 December 2014

Dear alex3107, Thank you for taking the time to tell us about your experience. Please allow us to express our sincere apologies. We always strive to provide a superior service experience for every customer and regret that our performance was not up to the standard...More

Reviewed 20 December 2014

Have stayed here a few times in the past and have found recently that the breakfast menu has deteriorated. Smoked salmon was no longer available and the cheese board was not refreshed after being hacked by patrons. Egg station was not manned when needed. At...More

Thank colbertoz
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 22 December 2014

Dear colbertoz, We acknowledge receipt of your message on your recent visit and we're appreciated your continued support to our hotel. Your feedback is extremely valuable to us as it helps us improve the quality of our service. Our Food and Beverage team has been...More

Reviewed 20 December 2014

Rates have doubled in a year, staff don't seem to be as friendly as once before, restaurant staff in the Buffet lack training. Bar prices are over the top, drinking local beer 4 times the prices of other establishments,More

Thank John H
Response from QualityMgr, Manager at Novotel Bangkok Suvarnabhumi AirportResponded 22 December 2014

Dear John H, Thank you for sharing your experience about your recent stay. We hope you can accept our apologies for the service from restaurant staff. Your comments will certainly contribute to the never ending battle for quality and training. We very much hope we...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Outdoor pool
Details
Price range
USD 161 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bang Phli
#2 Spa Hotel in Bang Phli
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 161 - USD 252 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Bang Phli
#2 Spa Hotel in Bang Phli
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2115)
Room & Suite (649)
Pool & Beach (153)
Dining (120)
Business Centre & Event Rooms (5)
Family and Play Areas (4)
Questions & Answers
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georgshg
15 March 2018|
Answer
Response from Christophe G | Property representative |
Dear georgshg, Thank you so much for your interest shown towards the Novotel Bangkok Suvarnabhumi Airport. In order to accommodate our valued guest according to their flight schedule, Day Use rate plan is available at our... More
0
Votes
JewelLA
11 March 2018|
Answer
Response from Christophe G | Property representative |
Dear JewelLA, Thank you so much for your interest shown towards Novotel Bangkok Suvarnabhumi Airport Hotel. According to your inquiry I am delighted to share with you that our hotel offer Fitness one-day pass at THB850... More
1
Vote
BradBourbon
18 February 2018|
AnswerShow all 4 answers
Response from Christophe G | Property representative |
Dear BradBourbon, Thank you for your interest shown towards Novotel Bangkok Suvarnabhumi Airport. I regret to inform you that room with 4 beds is not available in our property and like we have confirmed you earlier the... More
0
Votes
Room Tips
"We went for Jr Suite - handy to store excess luggage !"
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"Very big hotel so better close to elevator"
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"We had a superior room with a nice view overlooking the swimming pool area"
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"Get a room with a pool view"
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