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Iberostar Ensenachos

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4,644 Reviews from our TripAdvisor Community

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Showing 3,026: English reviews
Barrie, Canada
Reviewed 1 week ago

This is our fifth return trip to Iberostar. We have been to Cuba several times over the years and stayed at various resorts. As far as we are concern this resort beats them all! Looking forward to February 2017.

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Helpful?
5Thank Joseph Guy h
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for posting in advance. We look forward to host you in Februrary. We remain at your entire disposal in case you need asistance for you accomodation. Best regards Quality Manager IBEROSTAR Cuba

Cambridge, Canada
Reviewed 1 week ago

stayed in block 31 ... quiet beautiful scenery lush tropical this was our 2nd time here was there 5 yrs ago when it was called the Royal Hideaway loved it then loved it now Room was clean typical Cuban style everything worked hot water too ... Food I always say you don't go to Cuba for the food but have...

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Helpful?
4Thank Charlene G
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the hotel staff we thank you for choosing IBEROSTAR Ensenachos for your holidays in Cuba. It's so pleasant when our clients recognized our work. We care too much the welfare of our guests, try to give them the best quality as regard the service. We feel honored to know that is your second visit to our...

Reviewed 1 week ago

Amazing resort with excellent beaches and food. Special thanks to our chef Yordan who always did a great job cooking our fish just the way we liked it. He was quick and polite even during the busiest of times. Our waiter Osniel for his prompt and exception service. He quickly knew what we like and started providing us services even...

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Helpful?
5Thank Paul N
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank your for choosing IBEROSTAR Ensenachos for your deserved holidays in the Caribbean. We are so happy to know that we have ensured you an unforgettable experience in our beautiful property. Thank so much for kindness to taking part of your time to sharing your thoughts, we have shared your comment with those you mentioned. And yes, our...

Vancouver, British Columbia, Canada
Reviewed 1 week ago

We are very frequent guests at the Iberostar Ensenachos, and will continue to be. Why? The hotel is grand, and beautiful. The beaches are gorgeous. The food is excellent for Cuba. But mostly, the people are amazing. Thank you to our friends Carme, Yandry, Marichal, Maichal, Yan, Yoly, Yuneisy, Adan, Jaquie, Agustin, Camilo, Anya, Yadima, Roger, Alexei, Elvis, Eric and...

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Helpful?
14Thank D0ugly
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos and Grand Village section one more time as your vacations destination and sharing your experience with us. It's so nice to hear that we have met your expectations with our services and facilities one more time. We are committed to make our guest's stay be very pleasant and memorable, and after read...

Neuchatel, Switzerland
Reviewed 1 week ago via mobile

Our first time at Cuba and we just loved it. Had a horrible travel experience but when we arrived the staff compensated it all. We were given a nice room at a perfect location between the beach and the main area. Thank you to the wonderful waiters Yuniksy and Alberto at the main restaurant who always made us feel very...

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Helpful?
4Thank oleksmira
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Ensenachos we will like to thank you for choosing us as your vacations destination. We are glad that with five nights in our property you were able to show you the great experience we are used to give to our guests. Thank you for your wonderful description about your stay in...

Reviewed 2 weeks ago via mobile

we were a familly of 10 and we had a great experience !! it is not a 5* for sure but we had good food, the rooms were ok, very spacious....i give cleanlyness of the rooms a 4/10 :/ it was beautiful, hot and sunny all week ! we were in bungalo 30 it was perfectly located...close to everything !...

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Helpful?
5Thank Marie-Pier P
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos for your vacations destination and sharing your wonderful experience with us. We are glad to know that you have enjoyed your stay at our wonderful property. The entire team of IBEROSTAR works really hard to offer just this, and is amazing when our guests let us know their experiences. Thanks for letting...

Toronto, Canada
Reviewed 2 weeks ago via mobile

We stayed 7 days and have been to other places in Cuba before. We came for the beach and the location. The hotel is very well maintained. Playa Ensenachos ist one of the most beautiful beaches you can imagine and we have seen quite a lot of the top beaches but this one is just jaw dropping. Don't miss this...

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Helpful?
5Thank Torsten P
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, Thank you for choosing IBEROSTAR Ensenachos as your vacations destination and sharing your experience with us. Making our guests feel excellent with our extraordinary services is our commitment. With your comment we confirm that we have achieved our main goal. The entire team is looking forward to welcome you back soon in the future. Cordially, Quality Manager IBEROSTAR...

Reviewed 2 weeks ago via mobile

Fabulous resort on a small island off mainland cuba, huge dream whitest sand beach in a quiet lagoon. no nearby resorts so you really feel like you are on a private beach. Shallow ocean is really good for the kids. Staff is very friendly, and always willing and happy to serve you, whether you tip or not. Room beating all...

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Helpful?
10Thank Andrey P
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear Guest, On behalf the entire team of IBEROSTAR Ensenachos, we will like to thank you for choosing us as your vacations destination. We are glad that with five nights in our property you were able to show you the great experience we are used to give to our guests. Thank you for your wonderful description about your stay in...

Toronto, Canada
Reviewed 2 weeks ago via mobile

This would be my forth trip to Cuba but first time in this area of Cuba. After settling in after the fight , the first thing that's a must to see are the beaches of course. There are two beach sections to this hotel , the main beach which is just off the main lobby and one further away which...

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Helpful?
4Thank Francesco C
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, Thank you for choosing IBEROSTAR Ensenachos for your holidays. It is a pleasure knowing that you could have and relaxing stay with us in Cuba. In IBEROSTAR, our main goal is making our guests feel like stars, and with your words we can confirm that. It makes us happy to know that you were completely satisfied. It's wonderful...

Waterloo, Canada
Reviewed 2 weeks ago

We will be returning to Iberostar Ensenachos for the 6th time in the upcoming month. Our last visit was April 2016. We’ve enjoyed this resort throughout different seasons and each visit has provided amazing weather, however, more amazing is the wonderful staff, beautiful sand beach and stunning landscaping at this resort. We have never been disappointed! From the staff at...

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Helpful?
9Thank Ron B
Director A, Gerente at Iberostar Ensenachos, responded to this review

Dear guest, On behalf the hotel staff of IBEROSTAR Ensenachos we thank you for choosing us for your holidays. In our property we just make all sort of efforts to amaze our guests with the extraordinary services and accommodations that we are offering, this is why it makes us very happy know that we have exceeded your expectations in this...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on the impressive Cayo Ensenachos, Cayo Ensenachos brings all the Cuban flavour to some of the most exclusive Caribbean beaches. Holidays in Cayo Ensenachos are always great. The area features two exclusive, beautiful and quite unknown beaches. Kilometers of golden sand waiting for you and facing the turquoise-shaded ocean. Two of the beaches are bound to captivate you: Megano and Ensenachos. The heavenly beaches and the luxury hotels and resorts in Cayo Ensenachos, offer anything you might think of. Rest is only one of the attractions you'll enjoy if you spend your holidays in Cayo Ensenachos, one of Cuba's most exclusive destinations. ... more   less 

Additional Information about Iberostar Ensenachos

Address: 52700, Cuba (Formerly Royal Hideaway Ensenachos)
Region: Caribbean > Cuba > Cayo Ensenachos
Price Range: $244 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Ensenachos 5*
Number of rooms: 506
Also Known As:
Iberostar Ensenachos Hotel Cayo Ensenachos
Occidental Royal Hideaway Ensenachos Cayo
Royal Hideaway Ensenachos
Occidental Royal Hideaway Ensenachos Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Ensenachos staff and other travellers.
511 questions
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Kitchener, Canada
3 months ago

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Questions? Get answers from Iberostar Ensenachos staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Buildings 41 and 42 are good for families who want to spend time at the pool and/or Megano Beach.”
 of 5 bubbles Islander279, 3 Dec 2016 | Read review
“close to the lobby, the swimming pool or a beach, because the hotel is huge”
  • breakfast at room
 of 5 bubbles 189joseb, 2 Dec 2016 | Read review
“All the rooms are great some are closer to the lobby. They have carts to transfer people to the beaches.”
 of 5 bubbles 229inac, 29 Nov 2016 | Read review
“Low 40's are close to amenities especially if travelling with kids.”
 of 5 bubbles AndrewB861, 28 Nov 2016 | Read review
“we were on the second floor spa section”
 of 5 bubbles kwfrozen, 28 Nov 2016 | Read review
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