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Crown Hotel

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Crown Hotel
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384 Reviews from our TripAdvisor Community

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Showing 374: English reviews
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Orlando, Florida
Reviewed 1 week ago via mobile

I had the choice of either 1 night at the Thorpe Park hotel or 2 nights here for the same price. I opted for the Crown and so glad I did! It's only 4 mins drive from Thorpe Park, really comfortable room and a lovely pub. Friendly atmosphere, great value for money, will be staying again. Thanks to all the...

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Helpful?
Thank Clairebear123287
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Claire, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I look forward to welcoming you back again in the near future.

Midlands
Reviewed 1 week ago

Stayed two nights here for business. Food is excellent and a decent choice of beers. Service was friendly and efficient. The rooms are very comfortable although the heating system is a bit "old fashioned". All in all, a very good hotel. Reception in particular were friendly and helpful

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Helpful?
Thank LeicsPotter
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm delighted to read you enjoyed your stay. I will share your comments with the team and I hope to welcome you back again very soon.

South West England
Reviewed 2 weeks ago via mobile

There are a lot of niggly things that annoy you at the hotel. The gate when you drive up for example. You have to drive really close for it to operate. I didn't drive close enough so pressed the buzzer for reception who didn't answer. We stood there for a few minutes before I sent my partner off to ask,...

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2Thank KMR139
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your room and everything was spotless. Please accept my apologies for the receptionist not being at reception on your arrival, from time to time the receptionist does get called away from the desk, but we do try and keep this to...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Visited yesterday to meet business colleagues - first time there. Great service and the food was very tasty. Would go back to The Crown without hesitation. Nice garden out the back as well. Try the fish finger sandwich!!

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Helpful?
Thank TomPurcell
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Tom, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your fish finger sandwich. I look forward to welcoming you back again very soon.

Lincoln, England, United Kingdom
Reviewed 2 weeks ago via mobile

I booked to stay here for the weekend as we were going to London for the day and Thorpe Park the following day. The location is perfect as it is only a 15 minute walk to the train station to get to London and Thorpe Park was a 5 minute drive away. The room was nice and clean and the...

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Helpful?
Thank Claire H
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Claire, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I look forward to welcoming you back in the near future.

Chippenham, United Kingdom
Reviewed 3 weeks ago

My husband booked a room at this hotel back in January as part of my birthday present - unbeknown to me he had arranged for us to attend the BMW golf championships at Wentworth over the weekend of 27/28 May. However, on Wednesday this week (ironically my birthday) we received an email from the hotel saying that due to a...

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Helpful?
Thank Jackie T
Sian O, General Manager at Crown Hotel, responded to this review

Dear Guest Thank you for your constructive comments, and again we are extremely sorry to have let you down this was an unavoidable decision . As you have rightly said, we had emailed and tried to, on a number of occasions call and speak to you, but emailed as a first point to allow as much time as possible; in...

Reviewed 3 weeks ago via mobile

Came to the Hotel with my partner this time, really enjoyed it! We came for Thorpe Park and stayed here for two nights. Breakfast was fantastic and my boyfriend was very impressed with my choice 😊 Only thing was that the lady at reception could of been a little bit happier looking, apart from that an overall fantastic visit again!...

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Helpful?
Thank LeonaJane S
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Leona Jane, Thank you for taking the time to leave us a review, I'm pleased to read this was your second visit and that you really enjoyed your stay. Please accept my apologies, regarding the receptionist, i will be speaking with the team regarding your comments. I look forward to welcoming you back again.

Reviewed 4 weeks ago via mobile

Stayed overnight whilst at thorpe park. Perfect room for 4, good facilties, very comfortable and spotless. Generous buffet breakfast with lots of choice. Would definitely stay again. .very close to theme park.

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Thank Caroline D
Sian O, Guest Relations Manager at Crown Hotel, responded to this review

Dear Caroline, Thank you for taking the time to leave us a review, I am delight to read your comments and pleased you enjoyed your stay. I hope to welcome you back again in the near future.

Amsterdam, The Netherlands
Reviewed 8 March 2017 via mobile

Arrived after a long journey. Indifferent check in similar to a low grade London hotel. Walls need a lick of paint... spilt some toothpaste on the bathroom floor: the amount of dirt that came up on cleaning was shocking. Ate in the bar... interesting clientele which included a number of dogs and rather bad mouthed individuals. First two choices on...

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Helpful?
Thank Maitland007
Sian O, General Manager at Crown Hotel, responded to this review

Dear Guest Firstly thank you for taking the time to leave your review, although I am very sorry to read of your disappointment. As you have mentioned, we have numerous reviews by guests which are repeat and single stays and as a whole, the majority of our guests enjoying their room ,the cleanliness and i am generally surprised you felt...

London, United Kingdom
Reviewed 7 March 2017 via mobile

Third time we have stayed here short notice. Brill pub with great open fire live music and friendly staff. Will stay again in the near future. Good breakfast. Used to be self service. Last time changed to pre ordered breakfast. Please go back to self service

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Helpful?
Thank Petethepear
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I look forward to welcoming you back.

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: $131 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
Reservation Options:
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Also Known As:
Crown Hotel Chertsey, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Crown Hotel staff and other travellers.
3 questions
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Peterborough, United Kingdom
Peterborough, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look on line and see pictures in gallery and call hotel itself”
735dave180, 26 Jan 2017 | Read review
“Room 19 was excellent. Clean with super King bed and even an expresso coffee machine”
Jackie5409, 18 Dec 2016 | Read review
“Rooms in adjacent building were quiet.”
465CraigW, 30 Oct 2016 | Read review
“For a quiet room choose one not facing the gardern”
SimonP642, 18 Oct 2016 | Read review
“Do not stay on the ground floor since it is very close to the bar and parking”
The_Elusive_Russian, 10 Oct 2016 | Read review
5 of 5