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Crown Hotel

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Crown Hotel
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377 Reviews from our TripAdvisor Community

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Showing 367: English reviews
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Reviewed 2 days ago NEWvia mobile

Stayed overnight whilst at thorpe park. Perfect room for 4, good facilties, very comfortable and spotless. Generous buffet breakfast with lots of choice. Would definitely stay again. .very close to theme park.

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Helpful?
Thank Caroline D
Amsterdam, The Netherlands
Reviewed 3 weeks ago via mobile

Arrived after a long journey. Indifferent check in similar to a low grade London hotel. Walls need a lick of paint... spilt some toothpaste on the bathroom floor: the amount of dirt that came up on cleaning was shocking. Ate in the bar... interesting clientele which included a number of dogs and rather bad mouthed individuals. First two choices on...

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Helpful?
Thank Maitland007
Sian O, General Manager at Crown Hotel, responded to this review

Dear Guest Firstly thank you for taking the time to leave your review, although I am very sorry to read of your disappointment. As you have mentioned, we have numerous reviews by guests which are repeat and single stays and as a whole, the majority of our guests enjoying their room ,the cleanliness and i am generally surprised you felt...

London, United Kingdom
Reviewed 3 weeks ago via mobile

Third time we have stayed here short notice. Brill pub with great open fire live music and friendly staff. Will stay again in the near future. Good breakfast. Used to be self service. Last time changed to pre ordered breakfast. Please go back to self service

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Thank Petethepear
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I look forward to welcoming you back.

London, United Kingdom
Reviewed 4 weeks ago via mobile

An interesting pub with a large space offering everything anyone can wish. Good food provided by really hard working staff. Wide range of drinks to choose from. Large central bar which is well staffed. Music is played on some nights and a large inviting outside area. Well worth a visit, a good local for all ages.

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Thank Steppin-owt
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your time with us and I hope to welcome you back again very soon.

Valletta, Malta
Reviewed 4 weeks ago via mobile

Stayed here for one night with my wife and one year old boy. The place is very sweet and quiant. Check in was efficient. The one negative was that we were on the second floor and they have no lift. When carrying a baby asleep in push chair plus suit cases this was a pain. They should inform guests in...

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Helpful?
Thank NTGF
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoyed your stay and also your evening meal with us. Please accept my apologies for the inconvenience of your room being on the second floor. I hope to welcome you back again very soon.

Zabki, Poland
Reviewed 18 February 2017 via mobile

I am staying there regularly on business trips to Chertsey. Great location, decent quality. There is a good PUB and restaurant downstairs. A bit pricy to be honest, but the atmosphere is really nice..

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Thank Lukasz B
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm pleased to read you enjoy your stays with us. I look forward to welcoming you back on your next stay.

Reviewed 13 February 2017 via mobile

I have stayed here numerous times after previously staying in other hotels in the area. This is by far the best. Clean, modern, spacious rooms and a friendly no-hassle approach from the staff. Breakfast here is really good quality and relaxed. Everything about this hotel and bar/restaurant has always been pleasant during my stays. Parking can be difficult in the...

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Helpful?
Thank allanbcn
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you fr taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay with us. I will share your comments with the team and i hope to welcome you back again very soon!

Carlisle, United Kingdom
Reviewed 30 January 2017 via mobile

Stayed sat night. Comfy bed pleasant room. Had dinner here too, enjoyed it. Breakfast was included and very good. Staff friendly and helpful. Happy to recommend this hotel. I read the reviews and decided to go ahead, we both enjoyed our stay.

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Thank alastair m
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Alastair, Thank you for taking the time to leave us a review, I'm delighted to read your comments and pleased you enjoyed your stay. I hope to welcome you back again very soon!

Basingstoke, United Kingdom
Reviewed 27 January 2017

Clean and tidy room,staff were very helpful and friendly ,went to tootingbroadway social club which wasn't that far from Wallington ;would recommend this hotel to friends and family and the breakfast was very good on both days a proper full English that helps after a night of drinking, me and my partner +my sister and brother inlaw said it was...

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Thank 735dave180
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, I'm delighted to read your comments and will share them with the team. I hope to welcome you back again very soon.

Surrey, United Kingdom
Reviewed 24 January 2017

Honestly, Please.... Make an effort at the bar with your customers!! An empty bar and a disinterested barman....this is the second time I have been to this pub and been treated as if I was an inconvenience. The barman seemed more concerned about wiping the bar down and messing around with the glasses than actually serving me. When he did...

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Helpful?
Thank Foodielovefind
Sian B, Guest Relations Manager at Crown Hotel, responded to this review

Dear Guest, Thank you for taking the time to leave us a review, Please accept my apologies for your recent visit with us. Your comments have surprised me, as you can see from our many previous reviews are staff are highly thought of. I will share you comments with the team to ensure this does not happen again. I hope...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
We offer friendly, personal and unpretentious service, whether you're just in for a quiet pint, planning an intimate dinner, a stop-over for a business trip or staying for a leisurely weekend.If you want to stay in one of our 49 rooms, there are lots of leisurely attractions on our doorstep, we're well-placed for nearby Thorpe Park and you can't find a better overnight stopping off point if you're en route for an early business meeting in London.Welcome to your local. Please be aware that every Friday and Saturday night we have live music for all to enjoy until midnight in our bar area. ... more   less 

Additional Information about Crown Hotel

Address: 7 London Street, Chertsey KT16 8AP, England
Region: United Kingdom > England > Surrey > Chertsey
Price Range: $129 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Crown Hotel 3*
Number of rooms: 49
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Also Known As:
Crown Hotel Chertsey, Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Crown Hotel staff and other travellers.
3 questions
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Peterborough, United Kingdom
Peterborough, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Crown Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look on line and see pictures in gallery and call hotel itself”
 of 5 bubbles 735dave180, 26 Jan 2017 | Read review
“Room 19 was excellent. Clean with super King bed and even an expresso coffee machine”
 of 5 bubbles Jackie5409, 18 Dec 2016 | Read review
“Rooms in adjacent building were quiet.”
 of 5 bubbles 465CraigW, 30 Oct 2016 | Read review
“For a quiet room choose one not facing the gardern”
 of 5 bubbles SimonP642, 18 Oct 2016 | Read review
“Do not stay on the ground floor since it is very close to the bar and parking”
 of 5 bubbles The_Elusive_Russian, 10 Oct 2016 | Read review
5 of 5