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BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn

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BEST WESTERN PLUS iO-Hotel Frankfurt\/Eschborn
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150 Reviews from our TripAdvisor Community

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Showing 57: English reviews
Paris, France
Reviewed 1 week ago

Good hotel business, close to the highway. About 20mn from Frankfurt City center when traffic is ok. Very nice fitness area with plenty of equipment's. Restaurant and bar are ok and rooms are big enough. Very good bed. Poor WIFI connection.

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Helpful?
Thank BULLIT92
Madrid
Reviewed 1 week ago via mobile

We spent more than 1,5 hours waiting for food at dinner. Everybody was so upset that we thought on leaving the restaurant and going to Burger King 200 meters away. The worst, no apologies from anybody from the service...

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Helpful?
Thank gunesmoque
Susann S, Leiter Front Office at BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn, responded to this review

We apologize very much. We had a new menu on this day . This is not our usual service. sorry and kind regards

Canton of Zurich, Switzerland
Reviewed 5 December 2016

I've travelled to Eschborn for business in November '16 and stayed 5 nights in the Best Western Plus iO Hotel. Staff: Very friendly, helped with delivery service from outside as well Facilities: Comfy beds, reasonable sized rooms. The shower has no door which means your bathroom floor gets super wet every morning. WiFi: During evening hours very slow. Cant hold...

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Thank CherryPickingBird
Reviewed 21 September 2016 via mobile

Hi to all Really clean and relax hotel. Employees giving good service. You just ask and they to their best. Hope to stay again Relax and enjoy here I'm sure that you will be satisfied after the hotel...

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Helpful?
Thank Cihat I
Johannesburg, South Africa
Reviewed 16 September 2016

Located near the station and 3 stops from the messe. The hotel is reasonably priced and offers clean and well appointed rooms. Breakfast is excellent and the bread is awesome. All staff encountered were friendly and enthusiastic in their service. There are two minor complaints - firstly the weather was really un-seasonally warm and the room aircons could not keep...

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Helpful?
Thank chillier455
Belfast, United Kingdom
Reviewed 13 September 2016

I've seen mixed reviews for this hotel. I was really happy with it. Had an extra large room as I had a visitor staying at the weekend - so double beds were required. The rest of the week was a work trip. Staff were lovely , especially on reception. I thought the food was excellent, particularly the steaks. The wine...

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Helpful?
Thank Breenek
Susann S, Leiter Front Office at BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn, responded to this review

Thank you very much for this nice compliment. we hope see you soon. kind regards

Reviewed 26 July 2016

I loved this hotel, it is comfortable, the service of the people is very good. The Restaurant also is very good. A good breakfast, nice place. The pillows was very nice. Just the water is very expensive. It is better to get it in the supermarket.

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Helpful?
Thank Alexa B
Houston, Texas
Reviewed 12 July 2016

I am used to US standards. This is by far the worst hotel I have been in 8 years. AC doesn't work, there is no silverware and dirty plates in the kitchen, room services doesn't show up, WIFI continually disconnects (in addition to very poor network signal, so you basically are without internet here). The hotel looks like the last...

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Thank bergbaumy
Reviewed 28 June 2016 via mobile

That's what I would recomend the hotel for. There are a lot of them outside and you can see them running in the grass. The hotel is average, rooms are the right size, breakfast is quite good. Unfortunately the free wi-fi is almost non-existent. A whole weekend in the hotel, with no wi-fi at all.

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Thank Gabi T
Istanbul, Turkey
Reviewed 10 June 2016

Pros: Food in the restaurant is really good, waiters are friendly. There is an Arboretum in the neighborhood. Although there is no information in English at the entrance, the atmosphere is astonishing. Cons: The Internet service in the rooms is very very very slow and unreliable. You need to visit the lobby to access a faster internet.

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Helpful?
Thank Kerem A

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn

Address: Graf-Zeppelin-Str. 2, 65824 Schwalbach, Hesse, Germany
Region: Germany > Hesse > Schwalbach
Price Range: $180 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn 3.5*
Number of rooms: 292
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS iO-Hotel Frankfurt/Eschborn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room numbers above 20 on each floor are away from the pub and beer garden and are therefor quieter.”
 of 5 bubbles chillier455, 16 Sep 2016 | Read review
“I paid extra to have two king sized beds - think it was 30euro a night, but room was massive”
 of 5 bubbles Breenek, 13 Sep 2016 | Read review
“Second Floor is the best option, there are very relax.”
 of 5 bubbles 62alexab, 26 Jul 2016 | Read review
“Choose one on 1st or 2nd floor close to the gym... if you want the sky line go for the upper floors”
 of 5 bubbles 355sabinek, 25 Apr 2016 | Read review
“Ask about pillows. Mine (2) were down, and reduced so much in size when sleeping that it was like not having a pillow.”
 of 5 bubbles ChiquiHerrera, 13 Dec 2014 | Read review
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