We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hanmer Springs
Log in Join
More
    Help Centre

    Heritage Hanmer Springs

    791 reviews
    #12 of 21 Hotels in Hanmer Springs
    Save
    1 Conical Hill Road, Hanmer Springs 7334, New Zealand
    USD 157*
    USD 116*
    View Deal
    SAVE USD 41
    Booking.com
    Hotels.com
    Expedia.com
    Travelocity
    CancelonUSD 157*
    View all 8 deals
    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    TripAdvisor
    USD 116*
    Booking.com
    Hotels.com
    Expedia.com
    Travelocity
    Cancelon
    USD 157*
    Priceline
    Hotwire.com
    View all 8 deals
    Collapse deals
    All photos (169) 169
    Full view
    Certificate of Excellence
    Traveller (143)
    Room & Suite (40)
    Dining (10)
    Overview
    4.0
    791 reviews
    • Excellent33%
    • Very good39%
    • Average17%
    • Poor8%
    • Terrible3%
    Travellers talk about
    “garden room”(42 reviews)
    “no lift”(28 reviews)
    “the main hotel”(23 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
    Contact Info
    1 Conical Hill Road, Hanmer Springs 7334, New Zealand See on map
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    30 Apr.1 May
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from USD 116.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hanmer Springs hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "dd964e0250594c50958c47ecf019608d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":289716,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72168767],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":4,"year":2018},"checkout":{"day":1,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":116,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"dd964e0250594c50958c47ecf019608d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":157,"lowestMetaPrice":116,"additionalPartner":false,"highestMetaPriceDisplay":157,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":157,"lowestMetaPrice":116,"highestMetaPriceDisplay":157,"hotelName":"Heritage Hanmer Springs","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRkOTY0ZTAyNTA1OTRjNTA5NThjNDdlY2YwMTk2MDhkIiwiQUlLIjoiODM3MDZlNzMwYjJkNGExNmFlNzQwNTIwZTJiMGI5ZDUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/04/2018", "checkOut": "01/05/2018", "lowestPrice": "USD 116", "hasDates": true, "hacComplete": false, "contentIdMappings": {"72168767":"TingoIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (791)
    Write a Review
    Filter reviews
    775 results
    Traveller rating
    264
    288
    132
    62
    29
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    264
    288
    132
    62
    29
    Show reviews that mention
    All reviewsgarden roomno liftthe main hotelbuffet breakfasthotel restaurantoutdoor poollovely hotellovely groundstennis courtshot poolsfirst floorcentre of townthree bedroomroom was largecomfortable bedheat pumpnew zealand
    FilterEnglish
    Updating list...
    1 - 5 of 775 reviews
    Reviewed 5 days ago via mobile
    Beautiful

    Beautiful accommodation, we had a superior room for 2 nights and we felt spoilt. Staff were very helpful and friendly and room was fabulous, had everything we needed. The surrounding gardens of the property were very well maintained and a delight to wander thru. They...More

    Thank angiesinc2018
    Reviewed 6 days ago
    front house manager need to learn some customer service skills

    this place is highly over rated and staff are under skilled we have stay here previously and had 2 bad experiences and yet again today we had been given the incorrect pricing information regarding prices of breakfast the front has manager was very rude and...More

    Thank Silverstream762
    Reviewed 6 days ago via mobile
    Don't be deceived!

    We booked a Delux room with Booking.com & the photos of the Delux room provided by the hotel were deceiving! We were expecting a beautiful room with large window & garden outlook. With vintage type funishings & plush decor. It was to be a treat...More

    1  Thank campnz
    Reviewed 1 week ago
    Fantastic location

    We spent one night at the Heritage and it didn't disappoint. Centrally located in the village, handy to everything. The room was spotlessly clean and very spacious. The bed was amazing, super comfortable. Great value for money.

    Thank Shaz149
    Reviewed 1 week ago
    Beautiful property and grounds

    Great well kept historic hotel right in town. Beautiful grounds, beautiful well kept hotel, room was great and 5* staff, super friendly staff. Beds are super comfortable, we didn't eat on site, but the menu looked great, and would've been better than where we chose...More

    Thank debhaley2018
    View more reviews
    123456…155
    Best Value Properties in Hanmer Springs, New Zealand
    See all 21 hotels in Hanmer SpringsSee all
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Restaurant
    Room Service
    Free Parking
    Free High Speed Internet (WiFi)
    Bar/Lounge
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Free Parking
    Meeting Rooms
    Dry Cleaning
    Concierge
    Self-Serve Laundry
    Babysitting
    Laundry Service
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Things to do
    Pool
    Restaurant
    Tennis Court
    Bar/Lounge
    Outdoor pool
    Details
    Price range
    USD 110 - USD 193 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Luxury Hotel in Hanmer Springs
    Room types
    Non-Smoking Rooms, Family Rooms
    Details
    Price range
    USD 110 - USD 193 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #11 Luxury Hotel in Hanmer Springs
    Room types
    Non-Smoking Rooms, Family Rooms
    Show More
    Show Less
    Add Photo Photos
    All photos (169) 169
    Full view
    Traveller (143)
    Room & Suite (40)
    Dining (10)
    Pool & Beach (3)
    Business Centre & Event Rooms (3)
    Family and Play Areas (2)
    See all
    Questions & Answers
    Ask a question
    See all 4 questions
    hockeylvr2
    1 July 2017|
    AnswerShow all 10 answers
    Response from duncanmackenzie-GM | Property representative |
    Dear hockeylvr2 Thanks for your question. Yes we provide a range of complimentary toiletries including shampoo, conditioner, body wash and body balm (moisturizer) in all our rooms, both in the main Lodge building and in the... More
    1
    Vote
    Raemaekers
    10 November 2016|
    AnswerShow all 3 answers
    Response from GM_HeritageHanmer | Property representative |
    Deer Raemakers We are offering a Christmas dinner buffet from 4pm to 8pm. Please call us on 03 315 0065 for more information or to make a booking. Best regards Duncan Mackenzie General Manager
    0
    Votes
    All4Auckland
    3 April 2016|
    Answer
    Response from GM_HeritageHanmer | Property representative |
    Hi Jennifer, please let us know your booking number and then we will check the availability for villas with 2 bathrooms. Please email us directly or call us on 03 315 0060 Thank you. Kind Regards, Diana Williams Front... More
    0
    Votes
    12
    Room Tips
    "there is no lift, but the staff will help to carry luggage upstairs if you prefer rooms with view."
    Read review
    "I prefer the Garden Chalets or Villas but have stayed in the hotel also and the rooms are large and well..."
    Read review
    "Some ground floor rooms at the rear, have nice french doors on to a patio area."
    Read review
    "Villas offer more space and views."
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing