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Powered caravan site was great. We were able to bring our dog which made it a fantastic family holiday. Great location, walking distance to the hot pools, shops and restaurants meant that we didn't have to use our car for the entire trip. Mountain bike...More
The Campsite was attractive, peaceful and conveniently located, being just a short walk to the town centre.
I cannot praise our particular chalet (No. 4) highly enough. It was so beautifully and thoughtfully decorated - a real pleasure to be in.More
Thank Ann W
Response from Hanmer Springs T, Manager at Hanmer Springs TOP 10 Holiday ParkResponded yesterday
Hi Ann, thank you for your review, we have spent considerable effort with interior designers to create a space for our guests that is modern, unique, and tranquil. We are so pleased you appreciated it, we cant wait to have you return someday. We are...More
The motel cabin was comfortable, clean and well equipped. The town was a short walk away with a variety of different shops and gallery's. The local thermal pools, again just up the road were a delight. Several different pools all beautifully warm, one group had...More
Response from Hanmer Springs T, Manager at Hanmer Springs TOP 10 Holiday ParkResponded 1 week ago
We pride ourselves in our clean and comfortable, well equipped units and are pleased you thought they were, with a variety of types of units available there is something for all budgets. The thermal pools are natural so there is a variety of pool types...More
Lovely staff & new wood fired spas. Would be nice if we had someone show us to them & take the cover off though?
Amenities were generally good, showers tended to flood up a little though. Easy fix I’m sure. Over all very happy with...More
Thank Em J
Response from Hanmer Springs T, Manager at Hanmer Springs TOP 10 Holiday ParkResponded 2 weeks ago
Thank you for your review, we are pleased you enjoyed your stay. The full covers of our hot tubs are taken off daily, however we keep a secondary cover on to help maintain the water temperature and debris from entering. We have taken on board...More
Unsure why this is listed as superior when it appears classic sites have more available. Middle facilities area was not great (2 mens toilets only) compared to the main facilities. Internet was very slow here. Service was not overly great by the staff – when...More
Response from Kingi79, General Manager at Hanmer Springs TOP 10 Holiday ParkResponded 3 weeks ago
Thank you for taking the time to provide us with your feedback.
We are aware of the need to update our facilities. Unfortunately this has been a long process and I invite you to read my other responses to understand the reasoning for this.