We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Chalets Motel

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Chalets Motel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

373 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
There are newer reviews for Chalets Motel
See the most recent reviews
Showing 370: English reviews
Norfolk, UK
Reviewed 19 March 2014

Wow o wow, we had chalet number 1. It was really comfortable and secluded and it seemed a lot bigger than the pictures show. We had a really friendly welcome and you are able to hire towels out for $2 each for use at the thermal pools. Although we checked out at 10am we were able to leave our car...

Thank JCandH
Bargara, Australia
Reviewed 17 March 2014

The real reason for visiting Hanmer Springs is the thermal pools but then somewhere comfortable and convenient to stay is also a necessity. Having tried others we found The Chalets 4 years ago and have stayed there each year ever since. This year we were in New Zealand for only 23 days and 10 of them were at The Chalets....

Thank Jim M
Reviewed 10 March 2014

Stayed overnight in a 2 bedroom chalet. Sensational views and lovely clean, peaceful and private surroundings. Happy to recommend to anyone. Decor a little tired but frankly who cares when you're in such a beautiful place - it's not really about the interior! Lovely helpful proprietors. Only a short walk to the town centre where we ate at Restaurant 31...

Thank Puddingkate
Gold Coast, Australia
Reviewed 9 March 2014

Only 1 night but a great night. The cabin we were in felt private and had the most amazing view over the area & Mountains. Basic fit out but the price reflects that. Very comfortable and clean and loved the idea of being in our own cabin in the mountains. Quiet, Close to the shops & Restaurants. Would stay here...

Thank Neish
Reviewed 1 March 2014

Recently had a one night stay in Chalet #7. Chalet was quiet and clean, bed comfortable, linen & utensils good. Owners were welcoming and were obliging in placing our three groups of friends travelling together in adjoining Chalets. Location is lovely with mountain views and just a short walk to shops, restaurants and areas attractions.

Thank LynLawBrisbane
Reviewed 25 February 2014

We spent our first two nights here after a long 24 hr journey. It was absolutely wonderful. We stayed in chalet no 10 with the spa tub. The chalet was spacious, comfortable bed and pillows, good linens. I didn't realize there would be shower also, that was great. Good size bedroom with extra pillows and luggage rack (important because not...

Thank SPF04
ChaletsMotel, Manager at Chalets Motel, responded to this review

Dear guest Thank you for writing such a thorough review on your stay at the Chalets Motel. We appreciate your time and effort! We take the cleanlinesses of our units very seriously and there is no excuse for a dirty or dusty floor in your unit. Thank you for letting us know that the floor wasn't up to standard -...

Reviewed 14 February 2014 via mobile

First night stay in NZ after long flight from UK. What a find! From the little touches (complimentary fresh milk for tea/coffee upon check in) to the gorgeous chalets with wonderful facilities it really was a wonderful, restful first night of our trip. Jock and Pat we both lovely, helpful and attentive hosts. Can't wait to visit again! Alan and...

Thank AL1969
Gloucester, United Kingdom
Reviewed 13 February 2014

As soon as we arrived we were made to feel very welcome and were shown where facilities were that we needed. The cabin was well equipped and spotlessly clean with the bonus of great views. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are...

Thank belly5uk
Reviewed 11 February 2014

Well equipped and spotless chalet with great view. Located on the edge of the town close to the golf course, within easy walking distance of bars, restaurants and the hot springs which are a must do. Good value for many for two couples in 2 bed roomed chalet.

Thank OnthewallNorthumbria
ChaletsMotel, Manager at Chalets Motel, responded to this review

Dear guest, Thank you for taking time to write a review on your recent stay at The Chalets Motel. We are glad you enjoyed your time with us and hope we will see you again in the future. Best Regards, Team at The Chalets Motel

Reviewed 9 February 2014

Had a fantastic stay in chalet 8, two couples sharing. Very clean accommodation and friendly host. Short scenic walk to hot springs and very peaceful setting. Sky sports was a bonus! Highly recommended.

Thank TSDelaney
ChaletsMotel, Owner at Chalets Motel, responded to this review

A Great Review! Thanks a lot, we really appreciate you taking the time to do this review for us. We hope you return again.

106 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (81)
View from Room (41)
Room/Suite (8)
Dining (3)
Hotel & Grounds (9)
Family/Play Areas (2)
Bathroom (1)
Videos (1)
Other (16)

Management photos: Courtesy of the property manager

All Management Photos (25)
Hotel & Grounds (6)
View from Room (2)
Room/Suite (10)
Other (7)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hanmer Springs hotels
0.4 km away
The St James
The St James
#1 of 21 in Hanmer Springs
447 reviews
1.3 km away
Hot Springs Motor Lodge
Hot Springs Motor Lodge
#5 of 21 in Hanmer Springs
282 reviews
0.6 km away
Heritage Hanmer Springs
Heritage Hanmer Springs
#8 of 21 in Hanmer Springs
649 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Village Lake Apartments
Village Lake Apartments
#4 of 21 in Hanmer Springs
281 reviews
0.8 km away
Settlers Motel
Settlers Motel
#3 of 21 in Hanmer Springs
582 reviews
1.7 km away
Hanmer Apartments
Hanmer Apartments
#2 of 21 in Hanmer Springs
482 reviews
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Your hosts, Andrew & Vera, welcome you to The Chalets Motel, a unique alpine retreat situated in the picturesque resort of Hanmer Springs. Famous for its Hot Thermal Pools. We offer 10 totally separate, modern, fully self-contained alpine-style chalets, including Luxury 1-Bedroom SPA chalet and 2-Bedroom Chalet with wheel-chair access. Each chalet has its own carpark with space for mountain bikes. All chalets have stunning views of the hills and surrounding mountains. Sunny & quiet. Spacious grounds ~ children's playarea with trampoline and swing. LCD TVs with 50+ SKY Channels, includes all Sport Channels. Free WiFi and DVDs. Easy 600 m stroll to the Hot Thermal Pools and village centre. ... more   less 

Additional Information about Chalets Motel

Address: 56 Jacks Pass Road, Hanmer Springs 7334, New Zealand
Region: New Zealand > South Island > Canterbury Region > Hanmer Springs
Price Range: $130 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chalets Motel 4*
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Booking.com, TripOnline SA and HotelQuickly so you can book your Chalets Motel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Hanmer Springs
#3 Family Hotel in Hanmer Springs
#6 Luxury Hotel in Hanmer Springs
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Chalets Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No 10 has a beautiful spa bath, but each of the chalets looked great”
PaulofNottingham, 15 Feb 2017 | Read review
“Our unit was on the lower level of the site, making it easy to park.”
400kimmm, 1 Nov 2016 | Read review
“Not necessary, every chalet is very good, on same good quality level with fantastic view (top of the hill)”
martabrash, 27 Oct 2016 | Read review
“All units seemed to be excellent”
  • Room from Unit
  • View from Unit
  • Motel Unit 2
AytonWellington, 23 May 2016 | Read review
“All chalets are well placed and allow privacy and parking.”
C6717WIdenniss, 12 May 2016 | Read review
5 of 5