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We had a fabulous dinner and breakfast but when we left, we got stuck in the lift for 15/20 minutes after a long explanation, we were offered a free complimentary breakfast :)
The manager also gave us 50% off our stay, which was very generous...More
We let the new year in at Braemar and we’ll it was just total bliss! Peaceful quiet extremely clean! Modern interior....spa was hot and cosy. All equipped with coffee teas ect a huge room ! So much space! Views to die for.
At dinner we...More
We stayed here for 1 night in a huge suite with gorgeous mountain views and a spa on the terrace. The bathroom also had a spa! I have rated this hotel well on this basis as the service and atmosphere were a little lacking. The...More
As to back up the review from Nicole Graf, your response as to how the dog compliment was handled is incorrect.
3 calls were made by my partner to reception and were told the owners were in town how was this resolved in 15mins ?...More
Loved it when we stayed a couple years ago - disappointed this time. As others have said, the place looks tired, and we didn't like the split mattresses either. The high-pitched yapping and howling of a small dog disturbed the first couple hours of our...More
2 Thank Nicole G
Response from JonathanW3559, Manager at Braemar Lodge & SpaResponded 24 September 2018
Sorry you didn't enjoy your stay with us this time around.
My understanding from shift reports, speaking to staff and per our direct correspondence prior to this review is that it took approximately 15 minutes to resolve this issue.
Braemar Lodge & Spa...More